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El Dorado Maroma, by Karisma

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El Dorado Maroma, by Karisma
El Dorado Maroma, by Karisma
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3,230 Reviews from our TripAdvisor Community

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Showing 3,022: English reviews
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New York
Reviewed yesterday NEW

I stayed in Mi Hotelito room 207 which was located near the bar and had a nice ocean view and outdoor bed. The room was perfectly fine, but lacked a bathtub and outdoor shower which I liked at the Casitas property. I like the hotel and look forward to returning when the new Naay Spa opens...the existing spa is not...

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Thank evie711
Jupiter, Florida
Reviewed yesterday NEW

One of the nicest resorts I've stayed at in the Caribbean. Staff was amazing. We tried every restaurant and the food was exquisite at all of them. The over water bungalows with butler service was something everyone should experience at least once in their lives. The private beach and cabanas and staff at the beach were perfect.

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Thank joerJ3781QC
Tenn
Reviewed yesterday NEW

Beautiful resort. Outstanding food. Best beach ever. Janely was such a pleasure to see every morning with her happy greeting. Lima Limon restaurant had wonderful waiters : Angel, Sergio, and Luis. Did not get the room I booked in August. Daniel at the front desk was unconcerned about our complaints. We were placed in the very back looking at a...

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Thank Ksunny
Reno
Reviewed yesterday NEW

This hotel is small, quiet, adults only, and the impeccable service sets it apart from other places we have traveled in Mexico. We travel to Mexico 3-4 times per year and Karisma Resorts have become our absolute favorite. Gourmet all inclusvie, well appointed, large rooms, great spa, water sports, close to the Marina, all pluses. I have no negatives. Service,...

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Thank agavelover
Grand Blanc
Reviewed yesterday NEW

Just spent a week at El Dorado Maroma and found it very relaxing and mostly quiet. If you are looking for a lot of action then this is not your place. The beach is great, except for the seaweed problem which seems to be an issue all along the coast. The room we had was fantastic. It was a royal...

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Thank worf52
Ottawa, Canada
Reviewed yesterday NEW

My wife and I are Exotic Travelers and stayed one week at Dorado Maroma in a Presidential Jacuzzi Suite. It was a beautiful room and the view from the top floor balcony was second to none. Our butler service (Jorge and Carlos) was exceptional. They provided to our exact needs and were diligent to address any outstanding concerns. The resort...

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Thank Nick T
Gravenhurst, Ontario
Reviewed yesterday NEW

The staff and their attitude made our trip so much more enjoyable. Clean, friendly and safe environment was also very much appreciated. The various restaurants challenged your next choice of meals. Presentation and timely delivery of food was excellent. Italian restaurant was the only disappointing meal. Small individual ice machines in your room would be a welcome and positive addition....

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Thank blackie175
Pendleton, South Carolina
Reviewed 2 days ago NEW

I highly recommend this resort for a relaxing weekend. You will not be disappointed. It's quieter than most resorts so if you're looking for the night life this isn't it. The staff was exceptional especially Jonas at Lima Limon and Emanuel for the beach services. We will return again soon.

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1Thank sand836
Blaine, Minnesota
Reviewed 2 days ago NEW

My wife and I can't wait to go back! Very relaxing, the food was great and our room view was excellent. The ONLY down side was the beach. there was some kind of seaweed kill and was washing up on the beach. The great staff was working hard every day to keep up and keep the beach clean. Not the...

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1Thank David J
Morton, Illinois
Reviewed 2 days ago NEW

My husband and I stayed at this resort for our honeymoon. On our arrival, we were upgraded to an amazing suite. We had a full kitchen, dining room, living room, two bedrooms, two bathrooms, two balconies, our own private pool. It was incredible! The staff at this resort are extremely hard-working and will assist you with whatever you need. The...

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Thank Allie_Rossi

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, by Karisma

Address: Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico (Formerly El Dorado Spa Resorts, by Karisma)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: €301 - €1,016 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, by Karisma staff and other travellers.
485 questions
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Lynn
7 months ago

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Questions? Get answers from El Dorado Maroma, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 is on the ground level which allows immediate access to the pool/beach area.”
 of 5 bubbles evie711, 26 Mar 2017 | Read review
“Call the resort many times to ensure you get the room you want. Record dates and person you speak with. Would not pay for a presidential suite. They are no better than the regular rooms. The new huts built over the ocean are over rated. Terrible smell around them and over priced. Swim-ups are great. ”
 of 5 bubbles Ksunny, 26 Mar 2017 | Read review
“No bad room.”
 of 5 bubbles agavelover, 26 Mar 2017 | Read review
“The swimup we had was in building 12 which is a very quiet spot, although, it does not have its own swimup bar. There was a waitress always available to get what you wanted, plus we had a bar in the room. The swimups by the main pool are nice and we found a few secluded buildings in the back that looked interesting as well. We did take a look at the over the water rooms but for the price don't think they are worth it. Not many people staying in them while we were there.”
 of 5 bubbles worf52, 26 Mar 2017 | Read review
“Ask for a top floor, the views are amazing.”
 of 5 bubbles G1567HDnickt, 26 Mar 2017 | Read review
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