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El Dorado Maroma, by Karisma

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Traveller (6477)
360
Panoramas (11)
Traveller (6477)
360
Panoramas (11)
Pool & Beach (1411)
Overview
Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,982)
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4,638 results
Traveller rating
3,716
626
189
65
42
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LanguageEnglish
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3,716
626
189
65
42
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All reviews lima limon pedro luis caribbean grill rick's bar outdoor shower infinity pool suite mi hotelito beach butler exotic members peruvian restaurant man made island honeymoon suite beach beds small resort sky massage breakfast and lunch rueben
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1 - 5 of 4,638 reviews
Reviewed yesterday via mobile

My wife and I thoroughly enjoyed our honeymoon here at edm. Amazing room, amazing food , not one thing to complain about. Special mention to all of the staff especially rene at the pool bar. So attentive and friendly. We can’t wait to go back.

Thank Trip25417691415
Reviewed 2 days ago via mobile

Ernesto and Alex have been there very day making the best coffee!!! We have been here for 6 days and it is so nice to see friendly welcoming people very morning thank you so much for taking care of us!More

1  Thank morgkirk
Response from KarismaHotels, Gerente at El Dorado Maroma, by KarismaResponded yesterday

Hola dear Thank you for your fantastic review, it is very special when receive such comments like yours. It will be a pleasure to extend your compliments to our staff from Starbucks as Ernesto and Alex. We are sure it will be a really nice...More

Reviewed 2 days ago via mobile

Here at EDM! Amazing place! Butlers are great! Ele and Zcaret are so helpful. Special shoutout to room service butler Luis! Impeccable service, friendly and just represents EDM so well. He was also our server at Members Dinner last night! Great young man!More

Thank scottallenrichardson
Response from KarismaHotels, Gerente at El Dorado Maroma, by KarismaResponded yesterday

Hola dear scottallenrichardson, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. I am sure your comments will be a very nice motivation for our...More

Reviewed 3 days ago

We looked forward to our 10th stay at EDM from the time we last departed there this past May. We enjoyed this stay even more than all previous memorable stays, as we were blessed with such warm, welcoming, and attentive friends at our home away...More

Thank hstevens043
Response from KarismaHotels, Gerente at El Dorado Maroma, by KarismaResponded 2 days ago

Hola dear hstevens043, Thank you for your fantastic review, it is very special when receive such comments like yours. We are so glad to have you as part of the Exotic family, we are very aware that thanks to the staff is that we have...More

Reviewed 4 days ago

This was an excellent trip for us as we enjoyed it more than the last one, which was 6 months ago. The one thing that stands out for us on this trip was the butler services which was over the top with Daniel (head butler),...More

2  Thank Clem H
Response from KarismaHotels, Gerente at El Dorado Maroma, by KarismaResponded 3 days ago

Hola dear Clem H, There is no better reward than to receive such comments from our Exotic members; it is great to that you appreciate the efforts of our staff. we are so glad to have you as part of the Exotic family, we are...More

View more reviews
About
Description
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and More luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Breakfast included
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
On the Beach
,
Top resorts Hotels
,
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
On the Beach
,
Top resorts Hotels
,
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
99
Price range
US$296 - US$1,528 (Based on Average Rates for a Standard Room)
Formerly known as
El Dorado Spa Resorts, by Karisma
Also Known As
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
,
El Dorado Maroma Hotel
,
El Dorado Maroma Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
On the Beach
,
Top resorts Hotels
,
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
99
Price range
US$296 - US$1,528 (Based on Average Rates for a Standard Room)
Formerly known as
El Dorado Spa Resorts, by Karisma
Also Known As
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
,
El Dorado Maroma Hotel
,
El Dorado Maroma Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Photos
Traveller (6,477)
Room & Suite (1,555)
Pool & Beach (1,411)
Dining (611)
Amenities (66)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Nearby
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Nearby AttractionsSee all 2 nearby attractions
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Questions & Answers
Ask a question
Lisa N
18 November 2018|
AnswerShow all 2 answers
Response from Clem H | Reviewed this property |
Tipping is not mandatory, but it is a wonderful way to show your appreciation for the staff that work hard to give you a dream vacation. The tipping should be based on what you feel comfortable giving. For us we tip for... More
1
Vote
kevinbJ4924IO
17 November 2018|
AnswerShow all 4 answers
Response from cfreem | Reviewed this property |
Tacate and Tacate Light were also stocked in our refrigerator. I did not order beer at any of the bars.
1
Vote
CheriTucker
8 November 2018|
Answer
Response from brandyen2018 | Reviewed this property |
We are in a beachfront suite. On the 1st floor with a semi-private pool. I highly recommend getting one closer to the beach. I hope this helps!
-1
Votes
Room Tips
"For emerald members villa 905 or 906 are the best there are less obstructions."
473clemh
4 days ago
Read review
"Room 207 has great views and close to everything"
W7329GXbillm
5 days ago
Read review
"We were in Villa 11, we had a view of the pool and we were super close to the office."
GoPlaces58532542599
2 weeks ago
Read review
"Request a room on a higher floor for privacy and better view but all are good"
Travel11048869402
2 weeks ago
Read review
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