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El Dorado Maroma, a Beachfront Resort, by Karisma

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El Dorado Maroma, a Beachfront Resort, by Karisma
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3,008 Reviews from our TripAdvisor Community

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Showing 2,809: English reviews
Reviewed yesterday NEW

My husband and I were looking for a unique, relaxing, adult-only resort where we could unwind and have fun. This resort provided everything we were looking for. From the scenery, to the views, beach and staff, we couldn't have asked for a better experience. I'd say that Maroma beach is by far one of the most beautiful beaches we have...

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2Thank NamasteGirl13
Peterborough, Canada
Reviewed yesterday NEWvia mobile

I try to get here twice a year. Love love love it. Staff is amazing and friendly. My favourite is the beach massages and my favourite therapist by far is Lorena Dominguez!!! Heavenly ! I've travelled many places but beach is beautiful, food is excellent, quiet and service is amazing. Can't say enough. If you like to party this is...

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Thank Marcoisthebest3
Gainesville, Georgia
Reviewed yesterday NEW

Lorena Dominguez Lara and Daniel Monroy - here we come again - February 21 - can't wait to see you and enjoy your wonderful service once again! We are counting the days down till we see our MAROMA family again February 2017

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Thank GregShree2443
Leicester, United Kingdom
Reviewed yesterday NEWvia mobile

This place is amazing. This review is only one of many excellent reviews, so that says a lot about what people think about this resort. The staff are exceptional, made us feel welcome, comfortable and very special. Though we were very happy in our beach villa, we upgraded to The Palafitos Water Bungalows 3 days into our holiday. We believe...

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1Thank chrisphil69
Mattapoisett, Massachusetts
Reviewed yesterday NEWvia mobile

We just returned home from Maroma and had a trip to remember. I travel a fair amount but I have always resisted all-inclusives and cruises for fear of being stuck in an artificial environment with a lot of people. This was nothing like that. Small, intimate, friendly, with amazing attention to detail, the week was relaxing, fun and (mildly) adventurous....

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Thank Toniholtz
Reviewed 2 days ago NEW

We have had a rough year with great challenges and losses. My lovely wife wanted to stay at an all-inclusive resort where we could just relax. Maroma was the perfect getaway. Great staff, food, and ambiance. This was my first time at an all-inclusive resort and I particularly enjoyed developing relationships with the staff (I'm a retired elementary school teacher)....

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Thank Scott S
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Scott S, Thank you very much for your posting on TripAdvisor. There is no better reward than to receive such comments from our guests; it is great to that you and your lovely wife appreciate the efforts of our team, specially form Simon, Jonas, Dora and Santiago. We hope that you will choose to return to visit us...

Reviewed 2 days ago NEW

We spent 10 days here and had a wonderful, relaxing time. We upgraded at check-in to a villa (not beach front) which was huge and very clean and well maintained. This is a small resort and everything is very close. We were steps to the beach and steps to one of the pools and restaurant. Once checked-in Victor did a...

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1Thank Lisaghill
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Lisaghill, Thank you for keep visiting our beautiful oceanfront paradise and for sharing your wonderful compliments for our team. Our dedicated team is what makes our resort stand out as a true luxury escape, we appreciate your kind words of encouragement. Thank you again for your review and we hope to see you back in paradise soon. Joslin...

Rochester, New York
Reviewed 2 days ago NEW

El Dorado Maroma never disappoints - that's why we keep returning. My husband and I stayed 10 nights in the presidente suites and the room was lovely. (My only complaint was no table for eating a meal from room service.) We drank our morning coffee every morning on the balcony overlooking the beach before heading off to Pepitos for a...

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1Thank AnnandJean-Pierre
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear AnnandJean-Pierre, We are thrilled to know that you found amazing your stay at El Dorado Maroma. We deeply thank you for the compliments to our food service and our team attentiveness. Please be assured we will let them know about your lovely thoughts. We look forward to welcoming you back very soon! Joslin Fuentes Díaz General Manager El...

A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 2 days ago NEWvia mobile

My husband and I were here in July of 2016. This was our third trip to this same resort. We continue to go back because the beach is amazing, beautiful white sand and beautiful water. Since we have been there three times we have stayed in three different rooms, the first was an infinity suit which was wonderful because you...

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Thank A TripAdvisor Member
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola! Thank you for staying with us and for sharing your fine comments. We feel really happy to read that you enjoyed your stay, it is amazing you like to keep coming back with us and avail yourself of the many things the hotel has to offer as well as the "excelente" treatment from our team, please be assured we...

Austin, Texas
Reviewed 2 days ago NEW

We had our first experience with the Karisma Hotel brand in the summer of 2015 when we stayed at the El Dorado Royale Casitas. We were so impressed with the property, the spa was awesome and our Presidential suite and service were unparalleled. As far as the property and the service is concerned, we would consider it unparalleled, 5 star...

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2Thank CSfromTX
KarismaHotelsResorts, Manager at El Dorado Maroma, a Beachfront Resort, by Karisma, responded to this review

Hola dear Christine M, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests about your great experience at the new Palafitos at El Dorado Maroma. We are sure your description of our site's atmosphere will be a great help for future travelers when choosing...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. Intimate and beachfront. Rustic and luxurious at the same time. the hotel provides outstanding services and gourmet cuisine. Receive personalized butler and concierge service, arrive with style with a champagne check in. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. ... more   less 

Additional Information about El Dorado Maroma, a Beachfront Resort, by Karisma

Address: Carretera Cancun-Tulum Km 55.3 | Maroma beach, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: €370 - €1,015 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Maroma, a Beachfront Resort, by Karisma 4.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen
El Dorado Maroma Hotel
El Dorado Maroma Resort
Hotel Style:
#2 Family Hotel in Playa Maroma
#3 On the Beach Hotel in Playa Maroma
#3 Romantic Hotel in Playa Maroma
#3 Spa Hotel in Playa Maroma
#3 Luxury Hotel in Playa Maroma
#3 Top resorts Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Maroma, a Beachfront Resort, by Karisma staff and other travellers.
412 questions
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Lynn
5 months ago

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Questions? Get answers from El Dorado Maroma, a Beachfront Resort, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is not a bad room that I have seen. If you don't like the view, walk 15 feet to the beach and have the amazing view.”
 of 5 bubbles stardust2682, 18 Jan 2017 | Read review
“We asked for a view of the ocean. we got it. Beautiful.”
 of 5 bubbles CGarber51, 16 Jan 2017 | Read review
“We had a suite on the lazy river and it was wonderful.”
 of 5 bubbles 602sandie, 16 Jan 2017 | Read review
“First floor rooms are not as private as upper floors”
 of 5 bubbles aruba2017, 12 Jan 2017 | Read review
“Palafitos were wonderful.”
 of 5 bubbles KristinJaskiw, 11 Jan 2017 | Read review
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