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We have just come back (today) from SMB and had a fabulous holiday and I wanted to write a review while everything was fresh in my mind!
The hotel is very clean and the staff all have the right work ethic - nothing is too...More
5 Thank Errghhurrgh
Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 30 May 2015
Thank you for taking the time to post your review and share with us your experience. This definitely help us strive a little bit every day in continuing to provide a great service.
Look forward to welcoming you back soon.
We came to Mexico in 2012 and stayed at Excellence Playa Mujures so naturally we found ourselves comparing this holiday to that.
We had a great time but felt the extra money was not worth it. The rooms were much nicer at excellence with a...More
We stayed here 2 years ago and it was near perfect. You will get a timeshare speech on your first day with a little pressure, but you can tell them you are not interested and they will back off early. On our second trip, they...More
We chose Secrets Maroma for our honeymoon for 9 days and couldn't have been happier. Everything was amazing. We stayed in the preferred club (building 26). The room was very nice. Our concierge, Roberto, was AWESOME. He helped us book everything we needed on the...More
2 Thank Cluz15
Response from E-Concierge S, Guest Relations Manager at Secrets Maroma Beach Riviera CancunResponded 28 May 2015
We would like to say thank you! We are beyond excited to know that you had an amazing stay with us. We hope to see soon and celebrate your anniversary in our beautiful resort.
Raquel del Valle
We have just returned from another amazing 2 week holiday at Secrets Maroma Beach and can't wait to go back. We booked again for 2 weeks in December before we had even arrived home...... that's how fantastic it is!!
The food, drinks, entertainment, accommodation, beach...More
Thank Gemma B
Response from E-Concierge S, Public Relations Manager at Secrets Maroma Beach Riviera CancunResponded 28 May 2015
Thank you for every and each of your comments we will share them with all the people that you mentioned, this definitely motivates them to continue giving their best.
Looking forward to see you in december!
Raquel del Valle
You can contact the hotel and arrange for a shuttle. DO NOT, I repeat DO NOT stop to talk with any one in the terminal who approaches you. They work for companies selling time shares or involved in some other scam.