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Secrets Maroma Beach Riviera Cancun

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GreenLeadersSilver level
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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,220 Reviews from our TripAdvisor Community

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Hartford, Connecticut
Reviewed yesterday NEW

This resort exceeded our expectations! The quality of the food, the genuine warmth of the staff, the activities and the overall experience was wonderful. Just a couple things of note: 1. The yoga mats were filthy and in need of replacement, I would recommend bringing your own. 2. Our transfer company Olympus never got back to us with regard to...

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Thank Danette G
Syracuse, New York
Reviewed 3 days ago NEW

This is our 1st stay at a Secrets resort (We have stayed at other AMR properties) and we were not disappointed. The resort mixes just enough energy with a relaxing atmosphere to ensure you have a lot of fun and can take a deep breath. The pool has lots of chairs with great umbrellas and Brandon the pool concierge and...

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1Thank Pete B
Reviewed 3 days ago NEWvia mobile

We enjoyed this stay alot. I would recommend for group or couple to use this resort. Bar tenders did a great job. Staff was friendly and happy. Food was great you have formal places and more casual places as well. Thank you!

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1Thank Jake H
Midlothian, Texas
Reviewed 4 days ago NEW

Great food and service! Really enjoyed the entertainment team in particular Oscar. Sea side grill was our favorite lunch spot! Be sure to ask for little Alberto he took great care of us. We will be back ASAP

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3Thank benmN7482EH
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear benmN7482EH, Thank you for sharing your comments about your recent stay at Secrets Maroma Beach Riviera Cancun. It is rewarding to know you had a memorable honeymoon, that you indulged in our Seaside Grill and appreciated the service of Oscar and Alberto. Rest assured we will share your compliments with them and the rest of our team, they will...

Groton, Massachusetts
Reviewed 4 days ago NEW

Rooms and grounds were pristine and staff went over and above to accommodate. Food in our mini refrigerator was always replenished. We enjoyed our Nespresso machine as we are early risers. The restaurants were great, in particular the Portofino, where chef Ruben's creations would rival top Italian restaurants in the U.S. Dante, our Portofino waiter, was particularly attentive to my...

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2Thank MKTK70
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear MKTK70, First of all, we really appreciate your review about your recent experience at our resort Secrets Maroma Beach Riviera Cancun. We are thrilled to know you enjoyed all details of our package and that you had a memorable vacation. Your comments will serve as an inspiration to our team to continuously strive for excellence and work hard in...

Gent, Belgium
Reviewed 4 days ago NEW

If you really want to relax in a beautiful surrounding and meet friendly people, this is the place to be. Excellent quality: food, accommodation, friendly staff!! The excellent entertaining team, the good classes in yoga en cross fit; the great and high standing quality of the shows in the evening! Top;);)

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2Thank janbM1696CA
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear janbM1696CA, Thank you for taking the time to share your experience at our resort Secrets Maroma Beach Riviera Cancun. It is a pleasure to learn you enjoyed our venue, entertainment, food and that our team went out of their way to make sure you enjoyed your vacation. We are continuously striving to create everlasting memories and we are glad...

Toledo, Ohio
Reviewed 4 days ago NEW

Can't get any better than this!! Fantastic!!! You will love the service, all inclusive even in the room fridge. Food was excellent with variety. Lots of entertainment at night as well as daytime at the pool.

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1Thank James L
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear James L, Thank you for taking the time to share your experience about your stay at Secrets Maroma Beach Riviera Cancun. We are overjoyed to know you had a very relaxing vacation, and that you were pleased with our services. Rest assured we will pass your comments to our team who takes so much pride in ensuring our guests...

Fort Worth, Texas
Reviewed 4 days ago NEW

My husband and I did a belated honeymoon at Secrets Maroma and really enjoyed our time there. We were looking for a quiet getaway where we wouldn't need to plan anything or travel far. We live in Texas, so it's a quick 2-hour flight to Cancun. This resort fit all our criteria and we were able to find a good...

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4Thank skborger
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear skborger, We appreciate the time invested in sharing your review about your stay experience at our resort. We are so happy to know you had a relaxing belated honeymoon and that you enjoyed our gourmet food and service. Rest assured we will share your feedback with our team in order to improve our services, we apologize if you felt...

N Ireland
Reviewed 4 days ago NEW

We stayed at Secrets Maroma for 2 weeks in March, and enjoyed it just as much as we did last year. We loved the beach, although it was breezy our first week, and water sports were suspended. We liked that we could be as active or inactive as we wanted. The food options were great, the best we've had at...

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2Thank B-Abroad
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear B-Abroad, Thank you for taking the time to share your comments about your stay at Secrets Maroma Beach Riviera Cancun with the Tripadvisor community. We are so glad to know you had another wonderful time and your appraisal to our food, beach, pools, activities and staff service. Rest assured we will pass your compliments to our team, especially to...

Ionia, MO
Reviewed 4 days ago NEW

They have plenty of activities to keep you active. Yoga, hard core cross fit, water biking, volleyball, soccer ball pool table, bungee jumping, jungle bike tours, kayaking, too many to list. The staff is energetic or you can sit poolside or Oceanside and they bring you drinks and food without you even getting up! All the restaurants had amazing food,...

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2Thank Jamie A
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Jamie A, Thank you for sharing your valuable feedback about your stay at Secrets Maroma Beach Riviera Cancun. We are so happy to know you had a great time and that you enjoyed our entertainment actitivites, pools, delicious food and the atentiveness of our team. We are always striving to create memorable experiences and your compliments motivate us to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: €369 - €1,153 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity and Despegar.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 On the Beach Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,110 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim out room was beautiful; however the water was too frigid!”
 of 5 bubbles 615danetteg, 26 Mar 2017 | Read review
“Splurge for the Preferred Ocean Front”
 of 5 bubbles peteb363, 24 Mar 2017 | Read review
“We paid additional money to be at the preferred club level. That enabled us to have a better location and view.”
 of 5 bubbles MKTK70, 23 Mar 2017 | Read review
“Be prepared for an Experience of a Lifetime”
 of 5 bubbles F3502PVjamesl, 23 Mar 2017 | Read review
“It seems all rooms are the same although you'll pay extra for sea view/beachfront. We spent very little time there and in my opinion, preferred club is not worth the extra. Service and amenities are excellent regardless.”
 of 5 bubbles B-Abroad, 23 Mar 2017 | Read review
5 of 5