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The Charles Inn

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153 Reviews from our TripAdvisor Community

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There are newer reviews for The Charles Inn
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Showing 149: English reviews
Reviewed 5 September 2016

We travel to the Bangor area frequently and decided to break our routine and stay some place new to us.....huge mistake! Photos online are very misleading. Decor is not museum like, it's more shabby mixed with cheap. We had to brush our teeth in the bathtub, the sink didn't work. The lighting and tv had to be fixed by us....

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1Thank Cyndi M
Hickory, North Carolina
Reviewed 29 August 2016 via mobile

Location, location, location. Steps away from 6 restaurants. The rooms are tastefully decorated with updated bathrooms. My bed could have used a new mattress. The price was comparable to national chains and I stayed in a locally owned historic inn

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2Thank volphan
Danna B, Assistant Manager at The Charles Inn, responded to this review

We are in the process of renovating rooms and replacing our mattresses with new ones. Thank you so much for your feedback, it helps us to realize the areas we can improve on to make your next visit with us even better!

Dillsburg, Pennsylvania
Reviewed 29 August 2016

Our visit to Bangor was unique when we stayed at The Charles Inn. It retains some of the character of earlier days. We stayed in a themed room " Logging on the Penobscot " The staff was friendly and helpful. We met the owners also, they were very accommodating too. The Logging Room is a different kind of a very...

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Thank CodyandSilvi
Danna B, Assistant Manager at The Charles Inn, responded to this review

I am so glad to hear that you enjoyed the room that you stayed in. We thank you for your feedback, your opinion is important to us!

New York
Reviewed 24 August 2016 via mobile

We had a terrible experience, so bad that we cancelled the rest of our stay and booked at the Hampton Inn. Hotel looked run down from the street. What was right: friendly staff. What was wrong: no parking, hot lobby cooled by enormous fans, dingy hallway, lock on room door defective, room with shabby furniture, bed and mattress un useable...

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Thank jasophie
Reviewed 23 August 2016 via mobile

Beware that contrary to the booking sites there is NO free breakfast and the free parking is on the street, is limited, and has time restrictions! This info needs to be updated. Nice hotel which I believe is on the process of being updated. It does need the modernization as it is somewhere in between boutiquey & charming, and rustic....

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Thank Alex A
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you for your feedback, your opinion is important to us!

Sherborn, Massachusetts
Reviewed 18 August 2016

I bit worn our but OK, except that we receives a confirmation by email that we would be checking in late, but barely got in the front door(a guest was in the lobby and let us in !) So someone came down and checked us in, but a little confusing . The room was ok, but the lock a bit...

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Thank sophill
Reviewed 18 August 2016

Clean sheets, clean bathroom and sink, good hot shower. Toilet gave us trouble when the tank didn't refill, but a little tap on the mechanism got it going again. Shower rod came tumbling down at one point. Elevator floor and surface of bedside table were sticky and dirty. Some strange red substance on the guest information notebook. Vomit on the...

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Thank lm l
Reviewed 10 August 2016

I booked this inn because the description sounded like it was going to be a unique experience. Although the lobby was cute, the room itself was just old, worn furniture. And unfortunately the bed was very uncomfortable. I expected parking but was directed to a parking garage down the block. After questioning the $10 fee for parking, I was told...

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Thank Janice D
Charlottetown, Canada
Reviewed 2 August 2016 via mobile

We love how Bangor is growing a cool urban feel and this hotel is part of the cool. We could walk to pubs and restaurants of all sorts and there was some fun and unique shopping. "Grumpy coffee" at the lovely coffee shop in the lobby was sweet. We're coming back!

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Thank shetheworld
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you for your feedback, your opinion is important to us!

Reviewed 1 August 2016

We stayed here this past weekend and it was super cute. The décor in the main lobby is interesting. Almost like a tiny museum. Very cool. The rooms are outdated. The furniture and the carpets and televisions are definitely from 'their' time. However, it worked. It was clean. The beds were comfortable and roomy. It was really charming. I would...

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Thank Cote M
Danna B, Assistant Manager at The Charles Inn, responded to this review

Thank you for your feedback, your opinion is important to us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come grow with us! Under new management! Enjoy a unique lodging experience in the heart of downtown Bangor. Walk to area restaurants, pubs, museums, and shopping. Large attractive rooms with cable TV, clock radios, irons, hairdryers, and free deluxe continental breakfast. View the historic city from our fourth floor conference room. Just 15 minutes to airport and major shopping malls. Less than an one hour drive to Bar Harbor and Acadia National Park. Improving daily to serve our guests and the local community even better. ... more   less 

Additional Information about The Charles Inn

Address: 20 Broad St, Bangor, ME 04401-6302 (Formerly The Phenix Inn)
Region: United States > Maine > Bangor
Price Range: €59 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Charles Inn 2.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
The Charles Hotel Bangor
Charles Hotel Bangor
The Charles Inn Bangor, Maine
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Questions & Answers

Here's what travellers have asked, with answers from The Charles Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own hair dyer!”
 of 5 bubbles O1863RFsaral, 7 Nov 2016 | Read review
“Rooms in the back of the inn are away from the busy sidewalk pubs.”
 of 5 bubbles janiced181, 10 Aug 2016 | Read review
“The businesses (bars) to the front of the hotel are loud, so if not a night owl pick a room to the rear of the hotel.”
 of 5 bubbles U5718APmc, 10 Jul 2016 | Read review
“Rooms in the front of the hotel have a nice view, but bars have bands at night. The back rooms might be quieter.”
 of 5 bubbles jerb2014, 5 Jan 2016 | Read review
“This is not the Marriot and don't expect anything more.”
 of 5 bubbles 808randyb, 21 Dec 2015 | Read review
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