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07/05/2017 08/05/2017
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    Isle of Capri Casino Hotel Lake Charles

    100 Westlake Ave, Westlake, LA 70669-5716
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$149*
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    Traveller (94)
    Room & Suite (21)
    Dining (5)
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    Overview

    • Excellent26%
    • Very good24%
    • Average19%
    • Poor14%
    • Terrible15%
    Travellers talk about
    “garden tub” (6 reviews)
    “hotel tower” (3 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Fitness centre
    Free Internet
    3.5 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 4 weeks ago via mobile

    The hotel staff was great. Convenient food options that are both good and fair priced. Hotel little outdated. Shower had rust and mildew. The staff was great. Parking a bit inconvenient. We went to enjoy casino and hotel combo. Casino terrible...run down, dirty, and horrible...More

    Helpful?
    Response from IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles

    Hi Gin, we appreciate you both visiting us this past weekend! We're glad you received great service at the hotel, and felt comfortable in your room. However, we'll continue to work to make sure our guests are enjoying their time on our casino floor -...More

    Reviewed 4 weeks ago

    The hotel sent me an email promoting there tower hotel rooms for 79.00 and it was also promoted by tripadvisor, however, when I tried to make a reservation the first thing they wanted to know was my membership card number to determine how much I...More

    Helpful?
    Response from IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles

    Hi Willie, we appreciate you choosing to play here. We hope you've been having some luck recently. We do hope you enjoyed this past visit, and we look forward to having you back here again soon. Thank you for your time, and be sure to...More

    Reviewed 4 weeks ago

    We thought the buffet had exceptionally good food and amazing desserts. One of the best buffets we have been to. We went for brunch. They had bottomless mimosas that were good as well. The food choices were endless.More

    Helpful?
    Response from IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles

    Bottomless mimosas = happiness! We're glad you enjoyed the buffet so much, Debby. We try to offer a large selection for everyone to enjoy, and we'll continue to make sure our food quality is the best available. We hope to have you back again soon....More

    Reviewed 4 weeks ago

    For many years my wife and I would meet friends and family members 6-8 times per year at Isle of Capri Lake Charles it's a convenient location for all friends and family to meet. Last weekend we did the same thing we always do made...More

    Helpful?1  
    Response from IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles

    Hi there, we appreciate your feedback both here and on our other channels. We will be looking into the matter for you. We appreciate you reaching out to us to make us aware of your situation. Please use the contact information provided on your other...More

    Reviewed 17 March 2017

    Working in the resort industry I expected more from this property. I'd experienced stays at the Golden Nugget & L'Auberge across the lake from this property (however their prices were in the $300s for 2 weeknights) so I shelled out $140 for an assumption of...More

    Helpful?1  
    Response from IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles

    Hi Melissa, we saw your other review as well - please know that your feedback will be seen by the proper department. We appreciate you taking the time to leave us some feedback, and while your stay was less than ideal, we hope you'll decide...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Shuttle Bus Service
    • Room Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$100 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (94)
    Room & Suite (21)
    Dining (5)
    Pool & Beach (2)
    Nearby
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    Questions & AnswersAsk a question
    Stephen D
    I hear a shuttle takes you to the actual casino from the Inn. How far a walk is the Inn? Is it walkable? What roads and obstacles are there? Thanks.
    21 January 2017|
    Answer Show all 9 answers
    Response from katherineh985 | Reviewed this property |
    The Casino and Inn are next door to each other. It is a short walk across the parking lot/drive. Although we never used a shuttle, I am quite sure there is one available.
    2
    Votes
    Joe C
    I have have booked a 2 night stay at the Isle of Capri, We will be staying in the INN can anyone tell me if these rooms are connected to the actual casino or is there walking involved(like through a parking lot or shuttle)? Also a buddy of mine told me that while in the casino drinks are complimentary is this true? if not are we looking at 7-10$ drinks or whats the ball park. Thank you so much this will be our(the wife and I)first time ever at a casino and pretty much our first time going out with out the kids we've been married 12 years and have never had a proper anniversary dinner/outing due to the fact that we got married christmas eve(sounded smart at the time lol)and well with 4 kids 11, 9,6, and 2 we rarelly have time for us so told the inlaws about my plan and booked the room online just moments ago We will see how this goes lol sorry for the novel and thanks for the help.
    14 March 2016|
    Answer Show all 3 answers
    Response from Shortknocer | Reviewed this property |
    The Inn is detached from the casino an is serviced by a shuttle. Drinks are free to players in the casino.
    1
    Vote
    hellalu
    What was the name of the parot that was in the cage by Faraday's restaurant in 1999 to about 2003 ?
    8 March 2016|
    Answer
    Response from Aubrey D | Reviewed this property |
    Polly
    0
    Votes
    Room Tips
    "Reservations are not honored"
    Read review
    "Stay elsewhere"
    Read review
    "Check your shower to see it is clean! Wifi didn't work unless you had a password."
    Read review
    "Go to another hotel."
    Read review