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Hilton Garden Inn West Monroe

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Traveller (12)
Room & Suite (46)
Dining (9)
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Overview
  • Excellent54%
  • Very good25%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“breakfast buffet”(11 reviews)
“indoor pool”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn West Monroe
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn West Monroe
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (530)
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Traveller rating
273
135
69
37
14
Traveller type
Time of year
LanguageEnglish
273
135
69
37
14
Show reviews that mention
All reviewsconvention centerbreakfast buffetindoor poolroom was cleannice hotelgreat place to stayeasy accessstaff was friendlynice stayhotel stayduck commanderwould definitely stay here againhgimonroelobbyikefacility
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81 - 85 of 528 reviews
Reviewed 6 March 2017 via mobile

For a new property the tooms seemed a bit small and the ac was a bit loud but overall a decent HGI but not a stellar one. Friendly service + good sleep quality. Breakfast was just average but the price wad ok. Overall--a decent property.

Thank babcme
Response from Lisa J, Manager at Hilton Garden Inn West MonroeResponded 7 March 2017

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Reviewed 2 March 2017

We booked this hotel with an indoor poor so we could entertain our granddaughter for a while. We did not realize we had to participate in the Polar Bear plunge as the pool water was freezing. The service at breakfast was not par with Hilton...More

Review collected in partnership with Hilton Garden Inn
Thank alicefW3069PB
Response from Lisa J, Manager at Hilton Garden Inn West MonroeResponded 7 March 2017

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Reviewed 26 February 2017

Hotel was nice. Beds were extremely comfortable. The staff went above and beyond in every area. Great location! Food was great! Indoor was a huge hit for our kids! Would definitely return and recommend others to stay here! Our trip was for a soccer tournament,...More

Review collected in partnership with Hilton Garden Inn
Thank tishal600
Response from Lisa J, Manager at Hilton Garden Inn West MonroeResponded 27 February 2017

Thank you so much for your kind words. We are happy you enjoyed your stay with us. We hope you will stay with us again the next time you are in the West Monroe area.

Reviewed 25 February 2017

We used to receive a complimentary breakfast or points during our stay. Not so if you are not a member with gold or diamond status. We could hear people talking in the rooms on either side (thin walls) and in the hallway.

Review collected in partnership with Hilton Garden Inn
Thank J5355ZNdaveb
Response from Lisa J, Manager at Hilton Garden Inn West MonroeResponded 27 February 2017

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We’d like to discuss your stay in detail, please contact Tom Binion at 318-398-0653 or Tom.Binion2@hilton.com.

Reviewed 22 February 2017

We traveled down from Arkansas for a BMX Race. The hotel was close to good places to eat and, our ultimate destination, the track. My six-year old really enjoyed the indoor pool. I would/will definitely stay again.

Review collected in partnership with Hilton Garden Inn
Thank jacobj392
Response from Lisa J, Manager at Hilton Garden Inn West MonroeResponded 23 February 2017

Thank you for your kind words. We are glad you enjoyed your stay with us. We look forward to seeing you again the next time you are in the West Monroe area.

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$121 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$121 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (46)
Dining (9)
Pool & Beach (2)
Family and Play Areas (9)
Business Centre & Event Rooms (7)
Questions & Answers
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Lynn1478
9 February 2016|
AnswerShow all 3 answers
Response from jrsmith8 | Reviewed this property |
This question is better directed toward hotel management in West Monroe. I don't think a hotel guest would be in a position to answer this.
0
Votes
Room Tips
"Choose a room on the south side of the building, opposite the interstate."
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"Stay at the Hampton Inn or Home2 Suites next door, better properties"
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"Better smell the water first."
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"We had the bottom floor, left wing just two doors down from the indoor pool."
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