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Hilton Garden Inn West Monroe

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431 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn West Monroe
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Showing 429: English reviews
Nacogdoches, TX, United States
Reviewed 26 April 2016

We have used this hotel for four years as a Business/Group function for our organization. The entire staff is helpful, courteous, friendly and professional. The rooms are clean and sanitary (which we like) and the food is absolutely great! We are always very pleasantly accommodated when we stay here. Our organization is pleased with the service we always receive and...

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Helpful?
Thank Freddie Y
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you so much for your kind words. We are happy that you have chosen to have your functions with us and look forward to having you back with us.

Sulphur, Louisiana
Reviewed 23 April 2016

Stayed at the hotel while visiting West Monroe for a wedding. The hotel is what I would say is the nicest hotel in the area. The lobby is very clean and upscale with a restaurant/grill. The staff were very helpful and the room was clean and inviting. The bed was very comfortable. We did not eat at the hotel so...

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Thank JAB56
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words. We are glad you enjoyed your stay with us. We hope you will stay with us again the next time you are in the area.

Batesville, Arkansas
Reviewed 23 April 2016

THis hotel is in a great place, easy to get on and off the freeway. The staff was great. THe rooms were big and clean. Will stay here again next thime we visit Monroe, LA. Great for the family. Great place near by to eat.

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Thank redbirds1960
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

Dallas, Texas
Reviewed 22 April 2016

Every time I have been in the area of Monroe, here is where I stay anf it's ALWAYS a pleasant stay...The entire staff from front desk to cooks to waitresses to housekeeping is very accomodating, professional and friendly.

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Thank robynf262
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words. Thank you for staying with us. We look forward to seeing you again soon.

West Monroe, United States
Reviewed 12 April 2016

My review is Poor, Price gouging on room rate's & over charged on Breakfast's. Lack of attentiveness from Restaurant personal. Local water smells bad (good water should not have a smell)! I would not recommend this motel to anyone. And unless absolutely necessary, would not stay at the Hilton Garden Inn in West Monroe, Louisiana again.

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Thank Joel R
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Ponchatoula, Louisiana
Reviewed 12 April 2016

Overall the hotel was nice. The only complaint Is that the A/c did not keep room cool. The staff was very helpful and the cleanliness of the room was exceptional. Due to the A/C issues I probably would choose another hotel for my future visits.

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Helpful?
Thank R1523DCdavidd
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Loganville, United States
Reviewed 6 April 2016

be sure to check the room and see if it has been clean. House keeping is lazy and spends about 5 min in a room. Maybe managment should follow up and check on them from time to time. Breakfast was fair sat there for 5 min nobody waited on me placed my own order and got my own coffee. went...

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Helpful?
Thank Kevin C
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

New York City, United States
Reviewed 5 April 2016

Excellent Hotel, Staff very helpful. Breakfast is well worth the extra cost. Fix the water problem. Fix the internet connection problem. The Hotel is located conveniently near shopping and the Interstate. Plenty of parking close to the front door.

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Thank Walter P
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for your kind words about our hotel and our team! We're glad you chose to stay with us. We hope to see you again soon.

Carriere, Mississippi
Reviewed 5 April 2016

This hotel has beautiful accommodation. And southern style charm and hospitality from each and every staff member we encountered during our visit made exceptional. We highly recommend this location to couples as well as families!

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Thank Jodi E
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you for you kind words. We are glad you found the hospitality of our staff to your liking. We hope you will chose to stay with us the next time you are in the West Monroe area.

Reviewed 4 April 2016

My wife and I have stayed at this Hilton Garden Inn several times and have always been impressed with the care given the facility and with the friendliness of the staff. We just did a one night stay this time for her birthday and stayed in a junior suite. The room was clean and well kept and well equipped (we...

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Thank 20kelseys
Lisa J, Manager at Hilton Garden Inn West Monroe, responded to this review

Thank you so much for your kind words. We are glad you chose to stay with us for such a special occasion. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Situated across from the Ike Hamilton Expo Center, the Hilton Garden Inn West Monroe hotel is located off I-20, near shopping malls, parks and dining. Unwind in this 134-room hotel featuring guest rooms, suites, executive and accessible rooms in king- and double queen-sized bed options. Our rooms and suites provide adjustable beds, a 32-inch flat-screen TV with cable channels, a spacious work area with an ergonomic chair, complimentary high-speed internet access, remote printing services and a hospitality center that includes a microwave and refrigerator. Start your day with a hot cooked-to-order breakfast with freshly baked breads, seasonal fruits, eggs and more in the Great American Grill(R). Our restaurant is also open for dinner. Order evening room service or purchase a meal from the Pavilion Pantry(R). Meet with friends for an after-work drink in the Pavilion Lounge. Host a meeting in 3,213 sq. ft. of space that can be configured to your needs. Photocopy, print or fax documents in our 24-hour business center. Allow our catering staff to help you to select the perfect menu for your next corporate or social event. ... more   less 

Additional Information about Hilton Garden Inn West Monroe

Address: 400 Mane St, West Monroe, LA 71292-8068
Region: United States > Louisiana > West Monroe
Price Range: €107 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Monroe 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Monroe staff and other travellers.
1 question
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Questions? Get answers from Hilton Garden Inn West Monroe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the bottom floor, left wing just two doors down from the indoor pool.”
 of 5 bubbles newlife1213, 5 Jul 2016 | Read review
“problems could happen on any floor...air condtioner was very loud”
 of 5 bubbles paulah397, 24 Jun 2016 | Read review
“Stay at the Hampton Inn next door, you still get Hilton Rewards.”
 of 5 bubbles divatide0213, 2 May 2016 | Read review
“Ask for a room on the back side (South side) of the hotel.”
 of 5 bubbles OKJoJoJo, 23 Feb 2016 | Read review
“WiFi is alright.”
 of 5 bubbles Ghost251, 17 Jul 2015 | Read review
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