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I checked in about 8pm today & have to say the check in staff are extremely rude. I drove almost 3 hours to get here. The last thing I want to do is deal with unwelcoming rude people. So now I'm dealing with an overwhelming...More
Thank A TripAdvisor Member
Response from Sarah S, Boyd Customer Service at Delta Downs Hotel & CasinoResponded yesterday
We appreciate you taking the time to post a review, and we are so sorry that your stay was anything less than ideal! Unfortunately, the power substation located north of the casino went down causing us to lose electricity. We immediately converted to our backup...More
Hotel is nice and has a new addition to it. The food area is under construction so food choices are not that great.
The casino is fun but rather smoky. The casino could use a better ventilation system. The payouts were okay but still lost...More
Response from Sarah S, Boyd Customer Service at Delta Downs Hotel & CasinoResponded 2 weeks ago
We're so glad you enjoyed your visit, and we hope you'll stop back by again soon. Our Gator Grill opens mid-December, and we think it will be well worth the wait. We strive to provide an entertainment experience that everyone can enjoy, and while many...More
I used to make money at Delta Downs but haven’t won anything in over 6 months. its starting to remind me of Lauberge in Lake Charles. We would always win $$$$ until new management got rid of all our favorite slots high roller room. Now...More
Thank Cindy S
Response from Sarah S, Boyd Customer Service at Delta Downs Hotel & CasinoResponded 3 weeks ago
Cindy, we’re so sorry that you didn’t enjoy your visit. We know just how frustrating it can be to lose. We’d like to get some additional information from you so that we can check on your offers, and we’d love to hear your ideas on...More
Let me start by saying they are under construction. So this is a stay and play only type deal right now. No room service till Monday. It's not your top dollar hotel. But the rooms are newly renovated and actually nicer thsn most of the...More
Thank Mel 9
Response from Sarah S, Boyd Customer Service at Delta Downs Hotel & CasinoResponded 4 weeks ago
Thanks for the kind words, Mel, and for the five-star review. We're very proud of our hotel, and we love it when our guests are happy! We so hope you'll come back again - and soon! We'd love your opinion of our room service when...More
Hotel does not have garage, and has limited valet parking, so make sure you arrive at least by 1. Check-in is at 3. Self parking is very easy.
Spacious hotel rooms, all have a refrigerator!!! Bathrooms are huge too!!!!
Something new: Make sure EVERYONE carries...More
Thank Sandra H
Response from Sarah S, Boyd Customer Service at Delta Downs Hotel & CasinoResponded 16 October 2017
Wow! Thanks for the GREAT review, Sandra! We're so happy that you enjoyed your visit and we can't wait to see you again!
Hello, I have seen kids at the hotel, I wouldn't see why not, there is a open arcade area with a bench for sitting and a snack vending machine. I let my son and husband play there, something about driving race car... More
Hello, I have seen kids at the hotel, I wouldn't see why not, there is a open arcade area with a bench for sitting and a snack vending machine. I let my son and husband play there, something about driving race car games..LOL but have to be 21 to go into the casino, have a nice day.