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Holiday Inn Express & Suites- Sulphur (Lake Charles)

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Holiday Inn Express & Suites- Sulphur (Lake Charles)
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79 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites- Sulphur (Lake Charles)
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Showing 77: English reviews
Houston, Texas
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 September 2015 via mobile

Made a quick trip from Texas to Sulphur, La. to check out a job and the surrounding area on the 18th of September. Found Job and now hotel. Well, we made no mistake here. First person that greeted was Chad. Very informative and comforting to us about the area. Made our reservation. Chad stated call on the way to see... More 

Thank Kay J
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to share such kind words about our hotel and team members. We are glad you chose to stay with us and we truly enjoyed getting to know you. We hope to see you again in the near future! More 

Schenectady, New York
2 reviews
Reviewed 10 August 2015

From: Sent: Monday, July 20, 2015 12:04 PM To: justin.foreman@shsllc.com Subject: Holiday Inn Express (Lake Charles) Justin I would like you to know that I stay at Holiday Inns across the country and I find the Lake Charles Holiday Inn is the best. The staff from the front desk to the maintenance department are great. There are two people I... More 

Thank john s
AaronENichols80, Guest Relations Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the awesome comments! I showed them to both Bill and Jutta. Bill said that it is all about the guest and that it is his pleasure to help. Jutta expressed great appreciation for your comments. She said it is very rewarding to know that there are guests that appreciate what she does. It is because of employees... More 

Ocean Springs, Mississippi
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 May 2015

Like every other time, HIE shows their consistency again. From friendly staff and clean rooms to one minute pancakes this location let me say the next day... "I stayed at a Holiday Inn Express". I recommend this property.

Thank css628
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thanks for the awesome comments! We look forward to having you stay with us again! More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2015

Our intended overnight stay, in Beaumont, Texas, was closed due to a fire which had just broken out that morning. We decided to drive on and see what was available. We came to this Holiday Inn property in Sulphur, LA. They had a room. For $10.00 more, they had a breakfast special in their main floor restaurant. It was our... More 

Thank Peter L
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are so glad that you had a wonderful experience in a safe harbor away from the storm. The hotel you are describing is the beautiful Full Service Holiday Inn of Sulphur, LA. We are actually the Holiday Inn Express & Suites of Sulphur, LA. All guests of every Holiday Inn Product Hotel are important to us. We encourage you... More 

Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 April 2015

Stayed here a few night while visiting family. The staff was very nice and there if you needed them. The breakfast was good and there was a nice lady keeping the food stocked and there was plenty of everything. The room was nice and comfortable. A big Thank You to everyone at the hotel for all you do for us.... More 

Thank OldTexan52
AaronENichols80, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are so glad to hear that you enjoyed yourself while visiting our area. We look forward to your next trip and visit with us. Have an awesome Spring!! More 

Colleyville, Texas
Level Contributor
475 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 9 February 2015

An easy to get to location right off the highway with plenty of free parking. The lobby, grounds and room were clean and well maintained. The rooms are starting the show their age but we didn’t notice any maintenance issues. The only issue we noticed was the shower, bathtub was very slick, there wasn’t any anti slip strips or an... More 

Thank Mitch M
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for writing about your experience. We hope you hade a great trip. Is it possible you stayed at a different property? You mentioned our tree still being up in the lobby and ours was taken down and was not up during the time you mentioned. Regardless it sounds like you hade a great stay. We are glad to... More 

Saraland, Alabama
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 January 2015 via mobile

HEI Sulphur, LA is what you come to expect from the HEI brand. Well maintained outside, clean spacious lobby, friendly staff and clean well appointed rooms. The beds were comfortable and the bathroom was clean and stocked with ample towels for two guests. Our only negative was an a/c unit that made an unusual noise (not loud) and toilet flush... More 

Thank Donald F
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thanks for taking the time to tell us about your stay with us. We hope to have you as a guest again soon! More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 January 2015 via mobile

I stay at a lot of HIE hotels. This was $30 over the price we usually pay. Highway noise is very loud. We checked into our room and it smelled like a potpourri factory had exploded in there. It had a ridiculously strong Odor of fruity perfume. It reminded me of the lady at church that wears way to much... More 

Thank Infopix
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for taking the time to write about your experience with our property. Your comments help us to better ourselves for guests in the future. More 

Universal City, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 January 2015 via mobile

Would not stay again priced too high for age and quality of hotel. Interstate noise quite audible from room. My mistake was thinking I should call ahead to have a reservation. If we had driven up would have left when quoted price since others in area. There were also bags for rewards members behind counter but we were not offered... More 

Thank Pamela D
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We hate to hear that you feel that you did not receive what you paid for. We encourage you to contact us so we can make this right. We hope that you will visit us again when visiting our area. More 

Glen Allen, Virginia
Level Contributor
452 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 23 December 2014 via mobile

My family and I stayed at this hotel for one night on our road trip to Florida. We stayed here because I used my points for a free night and because it received relatively good reviews. The hotel is located right off of the highway, which is very nice. The location was well lit and seemed safe. The lobby is... More 

Thank kandkwed
MgrSulphur, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the comments. We look forward to having you stay with us again. Have a happy New Year! More 

39 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (39)
Room/Suite (16)
Hotel & Grounds (11)
Dining (2)
Pool/Beach Area (1)
Business Centre/Function Rooms (2)
Other (7)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Conoco, Citgo, PPG, Westlake Polymers, Sasol, Westlake Petro, Basell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more   less 

Additional Information about Holiday Inn Express & Suites- Sulphur (Lake Charles)

Address: 102 Mallard Street, Sulphur, LA 70665
Region: United States > Louisiana > Sulphur
Price Range: €131 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites- Sulphur (Lake Charles) 2.5*
Number of rooms: 84
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites- Sulphur (Lake Charles) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite is very spacious and much worth any upgrade cost.”
 of 5 bubbles rldraginis, 17 Jul 2016 | Read review
“Try to get it on the side away from the highway, it can be a bit noisy.”
 of 5 bubbles 954tiffanyb, 12 Jul 2016 | Read review
“Position yourself as far distant as possible from the adjacent I-10, if you are a light sleeper.”
 of 5 bubbles msreduch, 15 May 2016 | Read review
“Avoid any floors with smoking rooms; the hallways smell strange.”
 of 5 bubbles 441kaym, 9 Oct 2015 | Read review
“As far from the highway as possible”
 of 5 bubbles MitchDFW, 9 Feb 2015 | Read review
5 of 5
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