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All reviews standard courtyard before check in time shreveport airport a king size bed mexican restaurant beds were comfortable up to date stay there again staff was friendly interstate proximity accommodations sofa louisiana microwave tub
My first impression of this hotel was good. I called ahead as we were arriving a bit before schedule. I asked if we could check in 30 minutes early and they checked to see if they had anything available. They did thankfully.
The lobby is...More
Date of stay: December 2018
Response from Yentl W, General Manager at Courtyard Shreveport AirportResponded 1 week ago
Thank you for taking the time to share your valuable feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I see that you mentioned a night stand fell over...More
This Courtyard is conveniently located near the airport. We've stayed in many Courtyards and always like them, but this one was distinguished by an exceptionally friendly staff. Real Southern hospitality!
Date of stay: October 2018
Thank Julie L
Response from Yentl W, General Manager at Courtyard Shreveport AirportResponded 16 October 2018
I would like to sincerely thank you for your positive feedback. We here at Courtyard Shreveport thrive on giving exceptional service. I hope that on your future travels to Shreveport that we may be your preferred choice to stay.
This is a very nice looking hotel. The staff is friendly. Check in and check out was easy. There was no road noise. The decor is up to date. The grounds are very well taken care. The only downfall is no free breakfast but there...More
Date of stay: October 2018
Thank Chester D
Response from Yentl W, General Manager at Courtyard Shreveport AirportResponded 4 October 2018
Dear Chester D,
Thank you for taking time to share the experience of your recent stay.
I was delighted to learn that you had such a wonderful stay! We love to get such positive feedback from our guest, and I will definitely share this with...More
$2.59 for a coffee?? I knew when I drove up it was not good. I stay in hotels 3-5x a week.
I hate to nitpick hotels but there is a cometition out there. Sometimes the price does not dictate the quality and comfort. I do...More
Date of stay: July 2018
Thank Joan D
Response from Yentl W, General Manager at Courtyard Shreveport AirportResponded 26 July 2018
Hello Joan D,
Thank you for taking the time to review our hotel in regards to your recent stay. We are always working to improve our guest satisfaction and reviews and see there is opportunity for improvement. I am the new GM of the hotel...More
This property is located on the service road across the highway from the airport. Everything was clean and the bed was comfortable. Surprisingly they charge you for coffee and breakfast. However, if you're going to have to pay for breakfast there is an IHOP and...More
Date of stay: May 2018
Response from Dhiretia H, Front Office Manager at Courtyard Shreveport AirportResponded 27 May 2018
Good Morning, I am the Assistant General Manager, Dhiretia Harris. We here that Courtyard Shreveport- Airport would like to thank you for your feedback on you most recent stay with us. We value you and as a Marriott Guest and hope that we will see...More