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Holiday Inn Express Hotel & Suites Shreveport West

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Traveller (17)
Room & Suite (27)
Dining (6)
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Overview
  • Excellent43%
  • Very good24%
  • Average14%
  • Poor16%
  • Terrible3%
Travellers talk about
“hi express”(7 reviews)
“extra points”(2 reviews)
“couple miles”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Shreveport West
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Offers from Holiday Inn Express Hotel & Suites Shreveport West
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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Traveller rating
53
32
19
22
5
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LanguageEnglish
53
32
19
22
5
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All reviewshi expressextra pointscouple milesclose to the airportfree breakfastroom was cleannice stayhieinterstatenoisepillowsfurnishingstruckclerk
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1 - 5 of 131 reviews
Reviewed 15 May 2018 via mobile

This was the worst hotel I've stayed at. When requesting the roon type the lady over the phone guest service rep sounded put out. When checking in I had to wait since the front desk person was sitting in the pool area. I wasnt told...More

Thank tiphanie1130
Reviewed 15 April 2018 via mobile

Stayed here on a Thursday night before flying out very early on Friday morning. Hotel is a little hard to get to. My room was OK. Carpet and furnishings were a little old and dated. Didn't have time to try the free breakfast.More

Thank Douglas H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport WestResponded 29 April 2018

Hi Douglas H, Thanks for stopping by and leaving feedback. I'm glad to know that you found the room adequate. I also took note of your comments about the tired carpet and decor so that our hotel can look into these areas of opportunity. I'm...More

Reviewed 25 December 2017 via mobile

When we checked in last night, we found that they have a really high pet fee. No discount for Priority Club members like others we stayed in. Won't stay here again. Changed our plans for a return trip next week.More

Thank Dacia R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport WestResponded 9 January 2018

Hi Dacia R, Thanks for choosing to stay with us and leaving us feedback. I am sorry to learn that you found our pet fee did not meet your expectations. I welcome your comments and I will have them shared with our hotel owners for...More

Reviewed 27 October 2017

WE did have a few issues - a light out in the bath room, pull for the shower did not work, sink drained slowly. But as I told the lady at check out about these issues, she was writing a work order out for maintenance....More

Thank 02corvette
Reviewed 28 September 2017

It's been 15 years since I've stayed at this property and I must say the management has kept the property in superb shape. Everything from the conditions of the rooms, lobby and breakfast area to the outside grounds. Unfortunately, the property is located by the...More

1  Thank matttx33
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$104 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$104 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (17)
Room & Suite (27)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jfarmer24
15 January 2016|
AnswerShow all 3 answers
Response from v y | Reviewed this property |
call and ask.
0
Votes
mamacita39
23 May 2015|
Answer
Response from Bruce G | Reviewed this property |
I had stated in my review that one of the drawbacks to thus hotel is that I don't understand why being as close to the airport that they are why they would not have a shuttle service. A local taxi is very inexpensive since... More
0
Votes
Room Tips
"stay somewhere else..."
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"Side away from interstate"
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"Room 426 amplifies hwy noise"
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"This hotel was less expensive than a similar one in Monroe and was only an hour and half difference. I'd..."
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