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Chateau Suite Hotel, Downtown Shreveport

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Chateau Suite Hotel, Downtown Shreveport
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322 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Suite Hotel, Downtown Shreveport
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Showing 321: English reviews
Odessa, Texas
Reviewed 23 April 2015 via mobile

Have been to the French Quarter in New Orleans many times. This Best Western located downtown Shreveport is a piece of New Orleans. Stay in their fireplace suite complete with four poster canopy bed and gilded mirror in the living room. Full kitchen, separate bedroom and bath. A most welcome surprise!

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Helpful?
Thank Godsownkind
Henderson, Nv
Reviewed 23 April 2015

The only major concern at this hotel was that there was no nearby restaurant that we knew about. We had to drive across the Red River to a mall for dinner. Only when we checked out did learn that there was a restaurant across the street at another hotel.

Review collected in partnership with Best Western
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Thank USNRetired1980
Reviewed 22 April 2015

Filthy floors, nasty sticky furniture, bad cooling, horrible smell, vomit on elevator floor upon check in and still there the next day at checkout, was told I could not get refund. Avoid this hotel at all cost, you would be better off just sleeping in your vehicle. Horrible cleanliness, housekeeper wiped counter top and microwave with the same paper towels...

Review collected in partnership with Best Western
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Thank todds725
Austin, Texas
Reviewed 11 April 2015 via mobile

Let me start by saying I have been staying at this hotel for years,never had too much an issue. Other than a room key having to be reset. Today I get a call from Christina Moore stating that my reservation had been canceled due to payment issue, even though this is a "pay when you stay" reservation. She did not...

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Thank C H
Reviewed 8 April 2015 via mobile

Hotel was old with lots of charm and in good repair.Loved the feel of the place.Room was clean,all service was great.Employees friendly and helpful.Wish we had more time to stay longer.Only thing we missed was pool wasnt ready to swim in.Great location too.:-)

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Thank Cherie J
Copperas Cove, United States
Reviewed 30 March 2015

Please do not underestimate this hotel due to the vicinity it has with the Holiday Inn, which is adjacent to it... My family and I travel to Shreveport/ Bossier City every other weekend, and have always stayed at the Holiday Inn. This time, we had to stay at the Best Western due to the hotel being booked.... THE BEST CHOICE!...

Review collected in partnership with Best Western
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Thank Corwanda P
Aitkin, Minnesota
Reviewed 29 March 2015

Couldn't believe how outdated this hotel was. The toilet lid was stained and nasty, come on now!!! This is a cheap fix!! Tub was kind of gross but at least the water drained. Felt it needed a real good cleaning. Was not comfortable here.

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Thank annette b
Harvey, United States
Reviewed 27 March 2015

I don't consider driving my son to Shriners Hospital a business trip, but it wasn't leisure either; however, I will, from this day forward, look for Best Western when and wherever we travel. I was so impressed with every aspect of this hotel stay - from the staff to bed sheets, everything was spot on. The staff was friendly and...

Review collected in partnership with Best Western
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1Thank Patty J
Shreveport, Louisiana
Reviewed 22 March 2015

The suite was in a good location in downtown Shreveport. However, the room could use a "Deep Clean". I was very dissatisfied with the manager. Incurred a problem and was seeking a resolution. He was very adamant and wouldn't even try to resolve the situation which could have been easily resolved. I would not recommend this hotel.

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1Thank Teresa Drake K
Reviewed 19 March 2015 via mobile

The room was clean enough, but the elevator needed some scrubbing. My card was charged for the room and a hold is still on my bank account for the amount for one nights stay. I called best western, they said I need to call my bank, my bank says sometimes hotels put a hold on your card for 9 days....

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1Thank Melissa C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in downtown Red river business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast .Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 7:30AM a.M.& 10:00 P.M. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 room suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flat screen satellite televisions in every room • •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges•Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 

Additional Information about Chateau Suite Hotel, Downtown Shreveport

Address: 201 Lake Street, Shreveport, LA 71101-3737 (Formerly BEST WESTERN Chateau Suite Hotel)
Region: United States > Louisiana > Shreveport
Price Range: €42 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Suite Hotel, Downtown Shreveport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Suite Hotel, Downtown Shreveport staff and other travellers.
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Questions? Get answers from Chateau Suite Hotel, Downtown Shreveport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Holiday INN across the street”
 of 5 bubbles , 28 Oct 2016 | Read review
“book somewhere else if want a nice stay in bossier/shreveport”
 of 5 bubbles 859seang, 22 Aug 2016 | Read review
“Forget it!!!!!!!!!!!”
 of 5 bubbles katjoe1974, 1 Aug 2016 | Read review
“do not stay here”
 of 5 bubbles 410joek, 17 Jan 2016 | Read review
“Do not get a room on the interstate side.”
 of 5 bubbles SpikerKenA, 1 Jul 2015 | Read review
5 of 5