Holiday Inn Express Hotel & Suites New Orleans Airport South
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110 James Dr E, Saint Rose, LA 70087-4072
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (55)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Hotel & Suites New Orleans Airport South
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 hotels in Saint Rose
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Welcome to Holiday Inn Express Hotel & Suites, a New Orleans Airport South. The newest addition to the Big Easy is the Holiday Inn Express & Suites New Orleans Airport! We are conveniently located adjacent to the Louis Armstrong International Airport on Airline Drive in the James Business Park, just a short drive to downtown New Orleans.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
Full view
227Reviews6Q+A29Room tips
Reviews
Traveller rating
- 92
- 82
- 29
- 12
- 12
Time of year
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Popular mentions
Changed rooms 4 times and STILL got an unacceptable room. First room was missing the handle to turn the shower on/off, second room the door never would open, third room had something else (I didn't go in that one, my husband did) and the fourth room had the terrible smell of vomit permeating the bathroom ALONG WITH a cup of dip/chew spit on the bathroom sink that could have only been left by housekeeping or someone using the room prior to us coming in. My husband literally got on his hands and knees and cleaned the bathroom/entryway floor. Very disappointed in this Holiday Inn Express. We are normally 100% satisfied with the every thing about them but this time was unfortunately unacceptable. I also wore shoes anytime I moved about the room, I felt that disgusted with the cleanliness of the room. Why not change rooms for a fifth time or change hotels? Well, anyone who's exhausted from traveling would know that sometimes you just have to suck it up once in a while. But should I ever travel back to New Orleans again I will NOT be staying at this Holiday Inn Express.…
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Date of stay: October 2020Trip type: Travelled on business
Helpful
Response from IHG Service, Owner at Holiday Inn Express Hotel & Suites New Orleans Airport South
Responded 31 Oct 2020
Hi Beezalea, Thanks for your review and for staying with us. We aim to provide efficient and frictionless experiences for guests on the move, and can see that your recent stay with us was a letdown. I am sorry for the conditions you encountered in the room and for any inconvenience these caused you. I have alerted the hotel management about this and have sent you a private message to obtain additional information. Again, many thanks for your feedback. It might not have been a great stay, but I hope you will give us a second chance in the future. Sincerely, Connie D Case Manager IHGService
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+1
The first room smelt like mold, the second Room smelt better but the ceiling was covered with water stains. I will post pictures it was totally unacceptable. The third room also smelled very moldy. Can’t stay at the holiday inns with the AC units in the windows they need a total upgrade these things are so old and in such bad disrepair
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Date of stay: September 2020Trip type: Travelled as a couple
3 Helpful votes
Helpful
Response from IHG Service, Owner at Holiday Inn Express Hotel & Suites New Orleans Airport South
Responded 15 Oct 2020
Hi xray43338, Thanks for your review and for staying with us. We aim to provide efficient and frictionless experiences for guests on the move. I am sorry for the conditions of the rooms you received and for any discomfort the unusual smell caused you. I would like to follow-up on your experience and have sent you a private message to obtain additional information. Many thanks for your feedback. I look forward to your response and being of further assistance. Sincerely, Connie D Case Manager IHGService
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I've stayed here 3 times before & had a good experience. This time, not so good. Firstly, advertised breakfast on the website was not actually available; only coffee that had to be poured by hotel staff. 4 out of 6 staff that we dealt with were fine, 2 were not - if they worked for me they would be short term. We stayed 3 nights, our room was never cleaned. We stayed in the best suite offered, but the shower curtain did not not cover the opening, so every shower left water in the floor.
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Date of stay: May 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
Helpful
Response from IHG Service, Owner at Holiday Inn Express Hotel & Suites New Orleans Airport South
Responded 19 Jul 2020
Hi RimjaC_12, Thank you for leaving us your review and for making us again a part your visit here in New Orleans. We are grateful that you've chosen the Holiday Inn Express to host you. The ongoing pandemic has caused everyone's businesses to slightly change just like how it impacted ours, RimjaC_12. We had decided to temporarily close our Express Start Breakfast Bar along with other areas as it favors the gathering of guests. I understand your disappointment that it was not open though we've prepared packed breakfast options as an alternative. I also regard your thoughts about our a few of our staff, the shower curtain, and our current housekeeping procedures. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Yearly managers meeting, great facility. Good rooms, breakfast left a lot to be desired. Nice meeting room little short on staff to help with set up. Good location close to airport. Nice restaurant within walking distance.
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Date of stay: December 2019Trip type: Travelled on business
Helpful
This hotel is close to airport that we used for unexpected layover. It is close to the airport. The continental breakfast is good and rooms are clean. Customer service was excellent. There is a shuttle from the airport.
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Date of stay: December 2019Trip type: Travelled with family
Helpful
PRICE RANGE
US$86 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada inn & suites new orleans airport hotel saint rose, ramada inn and suites new orleans airport, ramada saint rose, saint rose ramada
FORMERLY KNOWN AS
Ramada Inn & Suites
LOCATION
United StatesLouisianaSaint Rose
NUMBER OF ROOMS
134
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Hotel & Suites New Orleans Airport South
What are some of the property amenities at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites New Orleans Airport South?
Conveniently located restaurants include VooDoo BBQ and Grill, Nola Nica, and Waffle House.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express Hotel & Suites New Orleans Airport South have an airport shuttle?
Yes, Holiday Inn Express Hotel & Suites New Orleans Airport South offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Hotel & Suites New Orleans Airport South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Hotel & Suites New Orleans Airport South offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Hotel & Suites New Orleans Airport South?
The staff speaks multiple languages, including English and Spanish.