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Fairfield Inn & Suites Ruston

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#3 of 13 Hotels in Ruston
Certificate of Excellence
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Fairfield Inn & Suites Ruston
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141 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Atlanta
Reviewed 22 March 2016

Great front desk staff Centerica Hendricks and friendly breakfast attendant Miss Mabel were a delight during our visit. As always, wish there were vegan options in the Market like you find in some Marriott properties but otherwise good hotel.

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Helpful?
Thank TravelGals
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Hello TravelGals, It is always such a pleasure to see our associates names in reviews. I will be sure to share your uplifting comments with both Centerica and Mrs. Mable; they definitely do an outstanding job for our guests. Our breakfast line up is ever changing in order to provide a healthy kickstart to your day. Hopefully we will have...

Waco, Texas
Reviewed 11 March 2016

We had a great time visiting our college town for leisure + business. The service from Cory Miller and Kasia Williams at the front desk was incredible! Cory gave us a complimentary upgrade when he saw we had kiddos and a ton of stuff for our 4 day trip. Kasia made a point to get to know our family! We...

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Helpful?
1Thank Jennifer M
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Hello Mrs. Jennifer, I am glad your family was able to mix leisure with business during your trip to Ruston, Louisiana. Ruston has a lot to offer families, as do we with our indoor heated pool and spa. I agree that Cory did an excellent job by anticipating your family's needs and upgrading you to a suite. We aim to...

Dallas, Texas
Reviewed 27 February 2016 via mobile

We arrived late evening after over 8 hours of driving. We had reservations at near-by hotel that did not honor the reservations. They did call the Fairfield and secured the reservation and once we walked in the door, we were warmly welcomed and immediately checked in. The room was spacious and the bed super comfortable. Very pleasant stay. We travel...

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Helpful?
1Thank JeanP777
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear JeanP, While hotels do sometimes overbook or have unforeseen difficulties, we agree that dishonoring your reservation is dishonorable. I am excited to read that you were warmly welcomed into our hotel and enjoyed your stay so much. Spacious rooms and comfortable beds are very important in our industry. We would love to be your home away from home in...

Reviewed 11 February 2016

We were traveling home from my husband having had quadruple bypass heart surgery and specifically needed a roll in handicapped accessible bathroom. The bathroom was great! The hotel staff were friendly and the room was spacious and clean. We did not use the exercise room or eat at their complimentary breakfast as getting hubby home was key to his recovery.

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Helpful?
Thank Linda H
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Hi Mrs. Linda, Thank you for allowing us to provide a place of rest during your travels. I sure hope your husband has recovered well. Friendly, spacious, and clean are words we love to hear! We hope you and your husband the best of health and travels and look forward to having you again. Feel free to even stop by...

Reviewed 2 February 2016 via mobile

Centerica Hendricks, and Lakasia Williams were awesome and a big help. Definitely had great hospilitaly and answered all questions presented to them. Made all acomidations reasonablwThanks so much and have a great day

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Helpful?
1Thank James W
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Hi James, We as a team thank you so much for taking the time to acknowledge the helpfulness of our front desk staff. Our guest promise is to give guests service that makes them want to return. I am so glad we were able to make you feel welcomed and accommodated. Safe travels, Justin Gwin J.gwin@KHotels.net

Reviewed 28 January 2016

The staff was great and the rooms were comfortable and very nice. I'll definitely be staying here again. I felt right at home. I was able to relax, wash my clothes since I was away for several days. They even made recommendations for great food. What a great staff.

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Helpful?
1Thank Rod D
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Hi Rod D, We are happy that your stay felt like home away from away home. It is our pleasure to provide a hotel that is clean, fresh, and reflects the highest quality standards. We'll see you soon. Justin Gwin General Manager J.Gwin@KHotels.net

Half Moon Bay, California
Reviewed 16 December 2015

The staff was friendly and the room was nice and clean. The internet service worked well. The food in the breakfast was also good and consistent with all of the other Fairfield Inns I have stayed at. Didn't get a chance to see the area as I checked out early the next morning.

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Helpful?
Thank ejlwireless
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Wow! It sounds like we met and exceeded your expectations in all areas. Thank you for sharing and we hope you will spend more time with us on your next visit. Our front desk agents have lots of resources available to help you enjoy the City of Ruston. Happy travels, Justin Gwin General Manager J.Gwin@KHotels.net

Madisonville, LA
Reviewed 10 September 2015

I was in Ruston on business for four days so I needed a place to hook up my laptop, use my cell, spread out papers and meet with people. For some reason cell phones do not work well inside the hotel and there was no service at all inside my room. Sales Manager Yvette Moss waved her magic wand and...

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Helpful?
Thank Judy D
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Hello Judy D, Thank you so much for writing a very helpful review regarding your stay with us. We are happy that we could accommodate the issues you experienced while making your stay a success. We aim to provide guests with the best service possible from all aspects. Hope to see you on your next visit to Ruston, La. Justin...

Oklahoma City, Oklahoma
Reviewed 13 August 2015

We stayed for 2 nights while in Ruston for a funeral. I had specifically reserved a handicapped room because of some handicaps I have. We went to our handicap room and I began taking things off the luggage carrier, as I was doing that my husband began pulling back the covers on the bed and found a small spider on...

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Helpful?
Thank husbandandwifetravel
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Dear Guest, I would like to begin by offering my sincere condolences for the loss of your loved one. I apologize that your stay was not as expected; I can only imagine the added stress this brought to your already challenging weekend. Please know I have addressed both the staff and the maintenance issues you addressed in your review. Additionally,...

Arkansas
Reviewed 2 August 2015

Breakfast was excellent. Oatmeal was good. We liked having cranberry juice offered. Those round dishes they use for the hot dishes are great. The steam from the gravy kept the biscuits nice and soft. Some places have the biscuits separate and they are hard as a rock. As for the room, the bed was a little soft. Very good pillows....

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Helpful?
Thank 50StateTravelers
Justin G, General Manager at Fairfield Inn & Suites Ruston, responded to this review

Thank you so much for writing your detailed review of your stay with us. We are happy you had such a great experience and look forward to seeing you again! I researched the room and am happy to report that we have had new marble surrounds installed in that particular room's shower as well as some others in effort to...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the award winning Fairfield Inn and Suites by Marriott of Ruston! Our premier hotel is at the center of it all. Whether you are traveling for business, relocating to the area, or visiting family, you'll find our hospitality and accommodations meet your every need. Industry leaders including Louisiana Tech University and Grambling State University are within minutes of our hotel. Our spacious guest rooms and suites offer you numerous amenities, a microfridge, complimentary high-speed Internet access, a large work desk, and a new sleep experience ensuring a restful night to be remembered. Jump start your day with our free hot breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. Relax and unwind at our indoor heated pool and spa. We will do all we can to make your stay more enjoyable, because when you stay with us you expect more and you will get more. At the Fairfield Inn & Suites by Marriott of Ruston you are home! ... more   less 

Additional Information about Fairfield Inn & Suites Ruston

Address: 1707 Roberta Ave, Ruston, LA 71270-3872
Region: United States > Louisiana > Ruston
Price Range: €110 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Ruston 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Ruston
Fairfield Inn & Suites Ruston Hotel Ruston
Fairfield Inn Ruston
Fairfield Ruston
Ruston Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Ruston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side rooms may be quieter since the Interstate is on the north side, but I didn't notice any noise.”
 of 5 bubbles Bigredone77, 30 Nov 2016 | Read review
“Get room on opposite side of interstate”
 of 5 bubbles P9261DEannae, 1 Nov 2016 | Read review
“Ask for a room on the 4th floor to avoid hearing people walking around your ceiling.”
 of 5 bubbles NM-1955, 13 Oct 2016 | Read review
“Rooms on the south side are quieter.”
 of 5 bubbles travel4fun001, 14 Sep 2016 | Read review
“Rooms on side of the Interstate can hear road noise.”
 of 5 bubbles L6439QLmiked, 30 Jul 2016 | Read review
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