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Quality Inn & Suites Port Allen

76 reviews
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Traveller (12)
Room & Suite (44)
Dining (8)
Overview
  • Excellent19%
  • Very good32%
  • Average23%
  • Poor15%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (76)Write a Review
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21 - 25 of 74 reviews
Reviewed 25 October 2016

Probably the worst hotel experience I have ever had. Girl at front desk was not very welcoming or polite. Our room was not ready until an hour past check in time which put us behind schedule. We were not offered an apology or anything for...More

Thank Allison K
Response from qualityportallen, Front Office Manager at Quality Inn & Suites Port AllenResponded 14 November 2016

Please accept our apologies. We try our best to accommodate every guest need. At times we do fall short. When addressing check in times we attempt to have every room type available. At times we fall behind when other guest do not check out in...More

Reviewed 20 October 2016

We were disappointed with this Quality Inn. It's not up to usual QI standards. It was all we could book on a busy weekend. Swimming pool is undergoing repairs. Needs a good renovation. Broken sheetrock.More

Thank Ken F
Response from qualityportallen, Front Office Manager at Quality Inn & Suites Port AllenResponded 21 October 2016

Thank you for taking the time to let us know about your stay. We take your comments seriously and use them to clear up problems that our guest point out. We are resurfacing the pool at this time before it gets to cold to do...More

Reviewed 19 October 2016 via mobile

Check in was fairly easy and the room was ok. Hot water heater must be turned low, could only get warm water. Breakfast was average at best. My biggest disappointment was the air conditioner, it was set at 66 degrees and at night I slept...More

Thank gordontgauthier
Response from qualityportallen, General Manager at Quality Inn & Suites Port AllenResponded 21 October 2016

Thanks you letting us know about your stay. I will have our maintenance man take a look at that unit. We do apologize if you were not comfortable. I am not sure what was lacking on the breakfast bar. If you would let us know...More

Reviewed 16 October 2016 via mobile

Stayed here for the weekend for Lsu game..this was not our first choice hotel but sadly with the flooding a lot of people are still displaced making hotel finding difficult. But anyway the front staff was rude during check in. ..and really for a 129.00...More

Thank ginacee1
Response from qualityportallen, Front Office Manager at Quality Inn & Suites Port AllenResponded 18 October 2016

Thank you for taking the time to give us your view on your stay. Please accept our apology for any shortcomings you experienced. There is no excuse for rudeness. We will make sure to address the front desk staff with this issue. As far as...More

Reviewed 26 September 2016

The beds were super comfy. Hotel was clean. Rooms were large with ample counter space. Friendly staff. Large parking area and security guard at night. Pool area was super nice and clean. Convenient location right off Interstate 10 and close to downtown area. A+More

Thank Allisonashivers
Response from qualityportallen, Front Office Manager at Quality Inn & Suites Port AllenResponded 27 September 2016

Thank you so much for taking the time to give us your review. I will make sure that the staff sees your review at our staff meeting . I am sure they will appreciate knowing that their work is being recognized and appreciated. We look...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$61 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (12)
Room & Suite (44)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Room-215 was clean upstairs..The rate $79.75 too much.,Breakfast needs improving.."
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"Don't get a road racing room."
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"My Husband and me ;;we stayed on the second Floor; great to take the Stairs - or the Elevator."
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"Room had an outside entrance from the balcony on the third floor."
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