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Courtyard by Marriott New Orleans Metairie

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Traveller (47)
Room & Suite (42)
Dining (2)
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Overview
  • Excellent44%
  • Very good36%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“stayed here”(34 reviews)
“front desk”(53 reviews)
“new orleans”(83 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Courtyard by Marriott New Orleans Metairie
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Rooms
9 Jul10 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
There are newer reviews for Courtyard by Marriott New Orleans Metairie
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120
99
35
14
6
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All reviewsstayed herefront desknew orleansfrench quarterrooms bookednice lobbystarbucks coffeevanity areahotel is cleanshort drivewould stay here againquiet locationbusiness travelnice propertypleasant stayfree parkingthe young lady
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51 - 55 of 274 reviews
Reviewed 10 April 2017

The hotel was elegant and clean. Staff is very friendly. Restaurant is convenient but pricy. Each night there is a drink special. The balcony rooms are nice and relaxing. The beds are comfortable. I am glad my employer chose this hotel.More

1  Thank insurancebiller2
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 12 April 2017

Thank you so much for sharing your feedback! We strive to make the hotel your "home away from home" when you're in Metairie, and it seems that we met that goal. I'm so glad you were able to relax on the balcony when you weren't...More

Reviewed 9 April 2017 via mobile

Very nice hotel close to the airport. There to catch an early flight out the next morning. Our room was clean and very comfortable. Staff was friendly. There are some good restaurants in the area also and not too far from New Orleans which obviously...More

1  Thank MadisonCPA
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 10 April 2017

Thank you so much for sharing your feedback! We're located right at halfway between the airport and downtown New Orleans, perfectly situated for just about anything you might be in town to do. Our staff is our greatest asset, and I'm thrilled to hear that...More

Reviewed 20 March 2017 via mobile

Stayed here the night before our cruise. We stayed here for the price and I was very satisfied. Hotel is clean. Rooms are good size. Beds comfortable. Staff was friendly. Nice area in lobby that serves cocktails, beer, and food. It's is about 10 minutes...More

1  Thank cabo1130
Response from Brandon C, Manager at Courtyard by Marriott New Orleans MetairieResponded 21 March 2017

Thank you for taking the time to let us know about your stay with us while visiting the city. I am delighted to know that we were able to leave you with a positive lasting impression after leaving our hotel. It is our goal to...More

Reviewed 17 March 2017

Although it says "Marriott" on the inside, this hotel suffers from poorly trained staff and room accommodations that are fair. Either the property is short staffed or staff that don't care - you can never find them when you need them. What I found most...More

Thank LandofHopesandDreams
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 19 March 2017

Thank you so much for taking the time to let us know about the challenges you faced at our hotel. I would like to personally apologize for your experience during your most recent stay. Please rest assured that we have addressed your concerns with the...More

Reviewed 16 March 2017 via mobile

I was in town chaperoning for several performances that my son's school band made for several of the Mardi Gras parades. The location of this hotel was far enough away, that I was able to catch a cab home from downtown NOLA @ a reasonable...More

Thank MSAshley6
Response from Olivia B, Manager at Courtyard by Marriott New Orleans MetairieResponded 17 March 2017

Thank you so much for sharing your feedback with us! Our location is one of our best features - close enough to the excitement, but far enough to sleep deeply! Our associates are our greatest asset; I'm so glad you found them friendly and hospitable....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$102 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$102 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Metairie
#7 Business Hotel in Metairie
Room types
Non-Smoking Rooms, Suites
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Traveller (47)
Room & Suite (42)
Dining (2)
Questions & Answers
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Chrystal M
14 July 2017|
AnswerShow all 6 answers
Response from MadisonCPA | Reviewed this property |
No. Close to city but not close enough for public transport I do not think. Not sure how far out the bus lines go out though.
0
Votes
Bill And Donna ... S
30 November 2016|
AnswerShow all 6 answers
Response from Glenda O | Reviewed this property |
They charge for breakfast.
0
Votes
Casey K
15 October 2016|
AnswerShow all 2 answers
Response from FJOJ | Reviewed this property |
You must ask before, but as there is plenty of space, it seems not so difficult to arrange it with them.
0
Votes
Room Tips
"For adults, I would not recommend the sofa bed."
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"Avoid rooms near the elevators"
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"Request a balcony room for a good view."
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"quiet and convenient"
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