Rodeway Inn
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5733 Airline Dr, Metairie, LA 70003-3803
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Rodeway Inn
Updated 02/06/20
About
#22 of 25 hotels in Metairie
Location
Cleanliness
Service
Value
Knights Inn Metairie features nostalgic building that is continually updated with current amenities such as 32 inch color flat screen t.v, sports, weather & movie cable channels and free W.I.F.I . and free continental breakfast. The atmosphere and environment are family friendly and the premises is monitored and recorded via surveillance camera 24/7 to ensure the comfort and safety of our guest. We are one of the few motels that provide smoking/non-smoking rooms; a single king size bed or 2 double beds guest choice for the same affordable price. For additional convenience, a Manager and Customer Service Representative are available upon guest request 24/7 to ensure the best customer service possible to our guest as well as to assist with any additional information that our guest may require.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Parking
Wifi
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Location
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46Reviews3Q+A12Room tips
Reviews
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- 5
- 5
- 13
- 5
- 18
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Popular mentions
We needed somewhere to crash for one night. It ended up being a few days more and Angelina and Cerena were very accommodating. They were so nice and helped us with any issue we needed. Angelina also does tours which, why not go to a local?
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
The hotel clerk couldn't find our reservation. I gave her my reservation number and price of room. She still couldn't find it. She told us they are no longer Knights Inn. They are now Rodeway Inn. She got us a room and double taxed me. She didnt even try to refund or fix the matter. The room had a damp feeling and smelled of mold and mildew. The bedding had holes in it. The bathroom had cockroaches in it. The continental breakfast consisted of toast and rolls with no jelly, waffles that had an awful taste. Grit packages. Milk. Sunny D. Coffee. And fruit sitting in a slime substance. I see they are under some kind of construction but dont see that helping this place out.
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Review collected in partnership with this hotel
Date of stay: August 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote1 Repost
Helpful
Response from RLResponse, Guest Relations Manager at Rodeway Inn
Responded 17 Aug 2019
Dear Maddy, Although we were able to accommodate you with another room, it is regrettable that there was a miscommunication regarding the reservation and taxes. Please accept our apologies for the perceived double charge. If you believe a mistake was made on our behalf, we encourage you to reach out to us directly for it to be properly addressed. Please also know that our property goes under routine maintenance for pests; however, considering your comments, we will be contacting our pest service to address the matter promptly. Should you have any further questions regarding your reservation, we encourage correspondence with the website in which you booked, as we have limited control over third-party bookings. We'll also consider your comments on our breakfast selection moving forward as we consider guest feedback integral in our mission to constantly provide the best accommodations. Thank you for sharing your experience with us.
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Ms GiGi is very welcoming to her guests. She went out of her way to make my stay enjoyable. I always stay here when i go home. Thanks again for all your help. Stay at Knights Inn in Metairie La, you won't regret it!
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Date of stay: June 2019Trip type: Travelled with family
Helpful
Response from angelinalafrance, General Manager at Rodeway Inn
Responded 30 Jun 2019
Consuella, Thank you so much for your wonderful review. We look forward to your next visit and would like to invite you to join in celebrating our major transformation, August, 2019. Sincerely, Ms. Gigi
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We had a reservation at another hotel but because the Saints made the playoffs they had gave our room is they sold it for more more. We were found this place. This is by far the nastiest place ever. We walked in turned around and said no thanks. The floors were bad. The door facings had blood on them and the bed oh my the sheets were filthy. We drove off it was by far the worst place ever. Hotels.com should not advertise for them.
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Date of stay: January 2019Trip type: Travelled with friends
Helpful
Response from angelinalafrance, Guest Relations Manager at Rodeway Inn
Responded 22 May 2019
Diana, I am sorry to hear that your 1st choice for lodging sold your rooms and I feel that this set your mood for any other establishment that you may have had to stay due to this inconvenience on their part. I apologize that you were not happy when you arrived to our lodging establishment. Customer service is our #1 priority and your satisfaction is our goal. Had you made your concerns known our CSM is available 24/7 and she would have been happy to address your concerns and remedy them, but again in the state of mind you were in it probably didn't occur to you to inquire for this assistance. My 1st response when I read your review is, the play offs/ football season officially ended in December 2018, your post is dated 05/2019. We are constantly repairing daily, renovating weekly and upgrading monthly and during your stay we were making some major makeovers inside and outside of the establishment there were signs everywhere.. Therefore there have been constant improvements since your visit. You stated that it was so bad "we walked in turned around and said no thanks" so when did you have time to inspect the room and find all of these issues? I
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+1
This room was filthy, there were blood stains on the door facings, mold everywhere, the sheets were filthy, the bathroom nasty, they would not give my money back, The health Department should close this place down. This was a scary place from front to back. Not a place I would ever go.
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Date of stay: January 2019Trip type: Travelled with friends
Value
Location
Service
Room Tip: Just don't ever stay here.
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Helpful
Response from angelinalafrance, Guest Relations Manager at Rodeway Inn
Responded 31 Jan 2019
Concerning your review, I regret that you chose to post a negative review as a show of retaliation. I did everything that I could to assist you and you stayed more that 1 day, I believe 1 week to be exact. I personally spoke with you and remedied your situation by offering you another room. We could not return nor discount your rate as you didn't report your concerns until 8-10 hours later. It is my opinion that you would notice these discomforts as soon as you check into the room or with in the first 30 minutes. Our atmosphere is a very quiet and calm one as most of our guest are of the working class, business professionals or families, this means that it gets so quiet that you can hear a pin drop around 8:30-9 pm and doesn't get busy until 7 am. What seems scary to some is peace and quiet to others. There are several hi def security camera system 34/7.
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PRICE RANGE
US$60 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travel inn plaza hotel metairie, travel hotel plaza
FORMERLY KNOWN AS
Knights Inn Metairie
LOCATION
United StatesLouisianaMetairie
NUMBER OF ROOMS
80
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Claim Your Listing Frequently Asked Questions about Rodeway Inn
Which popular attractions are close to Rodeway Inn?
Nearby attractions include Shrine on Airline (0.4 km) and La Salle Park (1.1 km).
What are some of the property amenities at Rodeway Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Rodeway Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Rodeway Inn?
Conveniently located restaurants include Short Stop Poboys, Hobnobber Cafe, and Banh Mi Boys.
Are there opportunities to exercise at Rodeway Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Rodeway Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Rodeway Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Rodeway Inn?
Many travellers enjoy visiting Longue Vue House and Gardens (6.8 km) and Camp Parapet Monument (3.7 km).
Is Rodeway Inn accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.