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Holiday Inn Metairie New Orleans Airport

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Traveller (82)
Room & Suite (63)
Dining (3)
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Overview
  • Excellent26%
  • Very good39%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(50 reviews)
“new orleans”(73 reviews)
“an older hotel”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Metairie New Orleans Airport
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (318)
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82
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21
13
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All reviewsfront desknew orleansan older hotelfrench quarterlobby areapre cruise stayminute drivestayed one nightshuttle servicebed was very comfortablemardi grashallwaydowntownnolamallinnsdiner
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81 - 85 of 310 reviews
Reviewed 26 April 2016

Toilet stopped up immediately, air conditioning did not work, hair in the bathroom and carpet needs replaced (totally disgusting). Bed was comfy and linens were fine except for a spot on the Cover in the Middle not sure what that was, didn't bother with it...More

Thank LilWeezy2013
Response from James M, Director of Sales at Holiday Inn Metairie New Orleans AirportResponded 21 March 2017

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 2 April 2016 via mobile

I have stayed at this hotel many times previously as I work in the area 3-4 times a year and it's usually just convenient. Given the past positive stays that I have had I am hesitant to brow beat this hotel too much over this...More

2  Thank ThatPilotTech
Response from IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans AirportResponded 30 April 2016

Dear ThatPilotTech, Thank you for taking the time to leave us with your feedback. It is regrettable that some aspects of our hotel did not live up to your expectations. I sincerely apologize if you may have experienced any inconvenience during your recent stay. It...More

Reviewed 13 March 2016 via mobile

Me and my family came during spring break of 2016. The room smelled and the bathroom didn't even work. They didn't clean our rooms the whole time we were here. The AC didn't cool at all. The food wasn't incredible either. The fridge didn't work....More

Thank Ahmed S
Response from IHGService, Guest Relations Manager at Holiday Inn Metairie New Orleans AirportResponded 28 March 2016

Dear Ahmed S, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be good. However, we would like to apologize for not living up to your expectations regarding...More

Reviewed 12 March 2016 via mobile

Every time I stay here, my stay is always above exceptional. The staff here is very accommodating and restaurant has the most amazing food. I find myself, comparing a lot of other full service holiday inns to this location, due to how greatly they honor...More

Thank Robert R
Reviewed 10 March 2016 via mobile

I've had a wonderful time staying at the Holiday Inn in Metairie. The staff has been outstanding in taking care of the needs of my family! They have exceeded our expectations and we would definitely consider staying again, when we come into town.

Thank Jeff G
Response from HIMetairie, Manager at Holiday Inn Metairie New Orleans AirportResponded 12 March 2016

Greetings jeff G thank you for staying at the holiday inn metairie. we are happy to hear that you enjoyed your stay here with us. we do appreciate your business and please do come back again. hotel staff

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$105 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Metairie
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (82)
Room & Suite (63)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
David N
11 April 2018|
AnswerShow all 3 answers
Response from Anna D | Reviewed this property |
When you go out curbside there is a ton of taxis, driving services including hotel shuttles
1
Vote
amyann3384
2 November 2017|
AnswerShow all 5 answers
Response from Tahane K | Property representative |
We do have a parking log for long term parking if you are leaving your vehicle.
0
Votes
heathermalliff
23 July 2017|
AnswerShow all 3 answers
Response from mass31 | Reviewed this property |
you can indeed take a Uber ride for 15 dollars as they have no shuttle to the French Quarter. It is ok for one ride but would not recommend to do it everyday.
0
Votes
Google Translation
Room Tips
"Inspect the room before accepting. We moved once. The rooms adjacent to the street are not really quiet..."
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"Any room is good. No real view on any side."
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"all rooms are great you will love the view anywhere"
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"Asked not to be on Causeway side, and it was quiet on the side facing La Quinta"
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