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Residence Inn New Orleans Metairie

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Residence Inn New Orleans Metairie
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221 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Reviewed 6 days ago NEWvia mobile

Love this hotel! The remodel is beautiful, love the outside court yard!! All the seating, comfortable & relaxing.. Special shout out to the amazing staff. They're very helpful. Thank to Kenny he's a problem solver. With a smile on his face at all times! Thanks for making my stay amazing!

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Helpful?
Thank Barneyblog
Olivia B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you so much for sharing feedback about your recent stay at the Residence Inn - we love hearing that you had a great time! Kenny is a great asset to our team, and I will make sure to thank him on your behalf for doing everything with a smile. We're thrilled that you like the remodel, and can't wait...

Northampton, Massachusetts
Reviewed 6 days ago NEW

My wife and I have stayed here several times, with visits ranging from a few days to five weeks. Each time we are impressed with the cleanliness of the facilities, the spaciousness of the suites and, especially, the prompt and friendly service. For instance, Kenny--the chief engineer--always responds immediately, cheerfully, and efficiently when we have even the most minor need...

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Helpful?
Thank mysally
Management response:

Dear Mysally, Thank you for staying here with us at the Metairie Residence Inn. We appreciate you taking time and effort to let us know about your experience at our hotel. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Reviewed 1 week ago via mobile

My stay at this hotel was one of my best experiences. The hotel was lovely and the staff was awesome. Two staff members in particular, Mary and Qiana, made my stay feel like home. They where so inviting and pleasant. I feel as if I have two extended family members now. I recommend this hotel to all. 🖒🖒🖒

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Helpful?
1Thank Taushia S
Martha B, Camille H. Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Dear Taushia S, Thank you for staying with us here at the Metairie Residence Inn. We greatly appreciate you feedback. We will see you again when your travels bring you back to the Metairie area.

Reviewed 1 week ago via mobile

We had a fabulous time in New Orleans. The Residence Inn Metairie was a great place to stay. The service was excellent, rooms were great and the ambience of the hotel was phenomenal. I want to personally thank Qiana and Mary for going out t of their way to make my family feel at home doing our stay. We will...

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Helpful?
Thank nmcalist
Martha B, Camille H. Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Dear Nmcalist, Thank you for staying here with us at the Metairie Residence Inn. We appreciate your time and effort for you giving us your feedback. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Reviewed 1 week ago via mobile

KEISHA IN HOUSEKEEPING WAS VERY KIND AND SWEET. She went over and beyond. Thank you Keisha 😘😘. She got everything I needed and always kept a smile. Very timely and cheerful 😁 I will recommend this hotel to anyone

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Helpful?
Thank Tara M
Martha B, Camille H. Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Dear Tara M. Thank you for staying here with us at the Metairie Residence Inn. We appreciate you taking the time to fill out a comment about your experience. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

Reviewed 1 week ago

Brian and Camille at the front desk are affable and professional, Qiana made a wonderful breakfast this morning and brought me bottled water from the kitchen. The maintenance staff, headed by Kenny and assistant Jody, keep the pool and grounds immaculate. Wonderful stay!

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Helpful?
Thank Karl M
Olivia B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you so much for staying with us, and for recognizing our staff for the impact they had on your trip! Our associates are our "pride and joy;" our whole team prides itself on giving you a true home-away-from-home experience at the Residence Inn. We will share your feedback with the team, and hope to see you again soon!

Reviewed 1 week ago

The desk staff, Camille and Brian were absolutely fabulous! Deborah Smiley, the breakfast chef, is compassionate, professional and really prepares a wonderful spread! The property is freshly renovated and is kept up extremely well by maintenance. Stated another way, here is a sense of pride established by the wonderful people!

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Helpful?
Thank Karl M
Management response:

Dear Karl M, Thank you so much for staying with us at the Metairie Residence Inn hotel. We greatly appreciate you taking the time to fill out a survey about your experience here. I will let Camille, Brain, and Deborah know about the great impact they had on your stay. When your travels bring you back to the Metairie area...

Reviewed 1 week ago

A big THANK YOU to Yolanda, our host for the guests social supper on Monday evening. It was refreshing to have someone take a genuine interest in us and our travels as well as provide a wonderful feast. Thanks again, Yolanda. Remember to put Australia on your vision board - you'll get there.

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Helpful?
Thank Shirley D
Management response:

Dear Shirley D, Thank you so much for staying with us here at the Metairie Residence Inn. We appreciate the time you took to fill out a survey about your experience here . I will let Yolanda know about the impact she had on your stay. When your travels bring you back to the Metairie area it will be our...

Reviewed 1 week ago via mobile

Although we had a bit of trouble actually getting to this hotel, it was perfect! We had a 2 bedroom, 2 bathroom suite. The room was big and very clean! There were four adults and we never felt crowded. We only stayed one night, but it was a very pleasant stay and we couldn't have asked for more. Breakfast in...

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Helpful?
Thank Puppycake
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your comment through TripAvdisor, we are glad that you selected the Metairie Residence Inn hotel for your stay and that we met your expectations from the type of room you had, the breakfast we served, the distance from the highway, cruise port and the outstanding staff service. We hope to see you in the near future...

Cleveland, Ohio
Reviewed 2 weeks ago via mobile

Visited with the family.. better then 5 star resorts in Florida. Elegantly simple. Rooms clean and brand new. Comfortable beds. Super gracious front desk staff Camille and Brooke shine and went out of their way to make us comfortable- toothpaste crib everything with good cheer. Breakfast delicious and filling -Deborah S and Yolanda also went out of their way to...

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Helpful?
Thank erdoc2015
Management response:

Dear Erdoc2015, Thank you for staying with us here at the Metairie Residence Inn. We greatly appreciate your feedback. I will let Camille, Brooke, Yolanda and Deborah know about your feedback regarding the great service you received from them. When your travels bring you back to the Metairie Area. It will be our pleasure to serve you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: €154 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Metairie staff and other travellers.
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Vermont
5 days ago
Gilbert, Arizona
5 months ago
East Berkshire, Vermont

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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room near the sport court. Otherwise, every room seems fine. We find the first floor most convenient and perfectly quiet.”
 of 5 bubbles mysally, 14 Feb 2017 | Read review
“2nd or 3rd floor”
 of 5 bubbles K525LOkarlm, 9 Feb 2017 | Read review
“I like the second floor, but all rooms are clean and freshly - remodeled.”
 of 5 bubbles 334karlm, 8 Feb 2017 | Read review
“First floor rooms are inside security doors.”
 of 5 bubbles leonard713, 25 Jan 2017 | Read review
“Any room works well.”
 of 5 bubbles Lovetogo55, 30 Nov 2016 | Read review
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