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    Sheraton Metairie New Orleans

    4 Galleria Blvd, Metairie, LA 70001-2081
    (504) 837-6707
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    1/1/2018 2/1/2018
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    US$228
    US$226
    US$228
    Traveller (52)
    Room & Suite (23)
    Pool & Beach (6)
    Overview
    • Excellent22%
    • Very good37%
    • Average22%
    • Poor10%
    • Terrible9%
    Travellers talk about
    “club level” (28 reviews)
    “free parking” (24 reviews)
    “french quarter” (34 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Sheraton Metairie New Orleans
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (320)
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    1 - 5 of 307 reviews

    Reviewed 3 weeks ago

    I stayed at this hotel during a recent business trip to New Orleans. I rented two rooms, one for me and one for an employee. The hotel is decent, however the service was not good. The staff just didn't seem to care. There were many...More

    Thank AustinANYC
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 3 weeks ago

    Thank you so much for your feedback about your recent stay with us. I am so sorry you did not receive the service that we at Sheraton are known for and that all of our guests deserve! We will use your feedback to train our...More

    Hotel's Favourite
    Reviewed 18 June 2017

    From the time we arrived and checked in to the time we left after 5 days, the staff was excellent. Everyone ALWAYS had a smile on their face and if we had any concerns, the staff addressed them immediately. Cannot give enough praise and appreciation...More

    Thank Patrick D
    Management response:Responded 28 June 2017

    Thank you very much for taking the time to share you nice review of our hotel. I is always wondering to hear when our guests have an excellent stay. Our staff is our biggest source of pride here at the Sheraton Metairie, and I am...More

    Reviewed 3 weeks ago via mobile

    Had and awsome stay had no complaints Robert at the front desk was awsome! And the driver David Super Cool and Fiendly the room was awsome Sadly we had to come back to Florida wish we couldve stayed there longer The hotel Super Close to...More

    Thank joaquin r
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 2 weeks ago

    Thank you for your wonderful review of the Sheraton Metairie! We wish you could have stayed longer too! I will let Robert and David know how their great customer service added to your stay with us! We are excited for you to stay with us...More

    Reviewed 29 September 2017 via mobile

    We have no complaints about our stay. We stayed club level and had to extend trip twice . Staff super friendly and attentive. Parking a little snug but outside of that it was great. Club level access exceeded my expectation.More

    Thank Yolanda R
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 2 October 2017

    We are so glad to hear you had a great stay with us! Our friendly staff is our number one asset. We will let our staff know how their service helped to make your stay excellent. Our parking garage can get a little tight at...More

    Reviewed 23 September 2017

    This hotel is in Metairie, so don't expect the "New Orleans" experience of being downtown or in the French Quarter. If that's what you're expecting, those areas are just a short cab or Uber away. The great part about this hotel is that the parking...More

    Thank clumbermom1
    Response from Kristy F, Director of Housekeeping at Sheraton Metairie New OrleansResponded 24 September 2017

    Thank you so much for letting us know how your stay went with us! It is great to know you like many of the things we have to offer like free parking! Cleanliness is so important in our hotel, so I was delighted to hear...More

    Country Inn & Suites By Carlson, Metairie (New Orleans)
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    Comfort Inn & Suites
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    Courtyard New Orleans Metairie
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    Residence Inn New Orleans Metairie
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    #5 of 24 hotels in Metairie
    0.3 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$105 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 181
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your Sheraton Metairie New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Sheraton Metairie New Orleans Hotel Metairie ,
    • Metairie Sheraton
    Add Photo Photos
    Traveller (52)
    Room & Suite (23)
    Pool & Beach (6)
    Dining (1)
    Hotel & Grounds (31)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 24 hotels in Metairie
    Courtyard New Orleans Metairie
    261 reviews
    .16 km away
     
    Comfort Inn & Suites
    463 reviews
    .74 km away
     
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,518 reviews
    .61 km away
     
    Residence Inn New Orleans Metairie
    261 reviews
    .32 km away
     
    Nearby Restaurants
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    City Diner
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    Ristorante Filippo
    61 reviews
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    Nearby Attractions
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    38 reviews
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    Camp Parapet Monument
    12 reviews
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    Ask a question
    Questions & Answers
    Swags14
    8 June 2017|
    Answer
    Response from rfross | Reviewed this property |
    I stayed there back in January or February and they did have a complimentary airport shuttle then. (Tip the driver of course!). Pickup is in the airport parking garage by Uber and Lyft pickup areas. We used Uber the rest of... More
    0
    Votes
    Casey K
    15 October 2016|
    AnswerShow all 4 answers
    Response from Priscila T | Reviewed this property |
    Yes, you can. We I went there it was free parking, but you can park at the street too.
    1
    Vote
    phyllispdk
    20 May 2016|
    AnswerShow all 2 answers
    Response from Kathleen Y | Property representative |
    We do offer free parking and it is easy to get a taxi or van to the cruise terminal - cost depends on how many passengers.
    0
    Votes
    Room Tips
    "Ask for a room away from the freeway"
    Read review
    "Don't be near stairs or elavators"
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    "North side was where we had a view towards the lake."
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    "I would recommend a higher floor."
    Read review
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