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31/12/2017 1/1/2018
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    InTown Suites Metairie Extended Stay

    4409 Hearst St, Metairie, LA 70001-1220
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    31/12/2017 1/1/2018
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    Traveller (12)
    Room & Suite (11)
    Hotel & Grounds (12)
    Overview
    • Excellent12%
    • Very good6%
    • Average6%
    • Poor12%
    • Terrible64%
    9 Nov 2017
    “Great Value!”
    25 Mar 2017
    “Terrible Place-Stay Away!”
    Free Internet
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (16)
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    1 - 5 of 15 reviews

    Reviewed 9 November 2017

    Choose this hotel as my preferred hotel after several visits to New Orleans. Just 10 minutes away from the city. Very convenient and not too bad for the price and amenities provided. There are good restaurants close buy and most importantly, the Highway is a...More

    Thank Adewaleadetola
    Reviewed 25 March 2017

    No service from the hotel staff! No amenities-even the basic amenities you would expect from other hotels and/or extended stay places such as toilet paper and towels and clean sheets! Housekeeping staff reuse old bed sheets from previous customers; you can clearly see that the...More

    1  Thank pamvaj
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 27 March 2017

    We try very hard to address any issues you may have. We are an extended stay hotel, so we do not replace your towels, but they are yours to keep. We do tell all guest that we do not replenish any toiletries. I have an...More

    Reviewed 19 March 2017 via mobile

    The Motel is nice for the price. VERY DISAPPOINTED WITH FRONT DESK AND MANGER. I call for two weeks making sure we was getting a Handicap Room. Even called Tues talked to Crystal before check in Thursday she reassure me alone with her Manger that...More

    Thank jffruge74
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 27 July 2017

    We do try to accommodate all requests. If a guest that is already checked in decides to stay, then we can try our best to make sure to meet your needs. We are an extended stay hotel, so it is more like apartment style living.

    Reviewed 18 January 2017

    I agree with the review of Andrea S. Staff has attitude problems to say the least. Rooms were dirty, and smelled smoke in a non smoking room. Microwave door was broke, chair leg was cracked broke, sink was plugged, and no shower curtain....when complained about...More

    Thank Angelina1969
    Response from nancydougherty, General Manager at InTown Suites Metairie Extended StayResponded 25 January 2017

    We are not allowed to refund a booking though third party. We do not replace toilet paper and you do wash your own towels, but that is told to you upon check in. I apologize if you were not informed about those practices.

    Reviewed 31 October 2016

    When we arrive to check in the staff have nasty attitudes..no kind of welcome at all.when to the room it look clean.but was not...okay the next day we ask for towels..they don't give clean towels at all an no clean sheets at all.we was told...More

    1  Thank Andrea S
    Country Inn & Suites By Carlson, Metairie (New Orleans)
    1,518 reviews
    #2 of 24 hotels in Metairie
    2.5 km
     
    Sleep Inn & Suites
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    #1 of 24 hotels in Metairie
    0.7 km
     
    Wyndham Garden New Orleans Airport
    445 reviews
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    Comfort Inn & Suites
    463 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$66 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 132
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, getaroom.com, Orbitz, Travelocity, Hotwire, Cancelon and TripOnline SA so you can book your InTown Suites Metairie Extended Stay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Metairie
    • Also Known As
    • Sun Suites Metairie/New Orleans West Hotel Metairie ,
    • Sun Hotel Metairie
    Add Photo Photos
    Traveller (12)
    Room & Suite (11)
    Hotel & Grounds (12)
    Nearby
    Nearby HotelsSee all 24 hotels in Metairie
    Comfort Inn & Suites
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    2.04 km away
     
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    Sleep Inn & Suites
    579 reviews
    .71 km away
     
    Wyndham Garden New Orleans Airport
    445 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    SWAMP ROOM
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    Ask a question
    Questions & Answers
    bgetmoney
    10 June 2016|
    AnswerShow all 3 answers
    Response from Prince F | Reviewed this property |
    No pool, no coffee, no telephone, no iron, no ironing board, no free wifi, rude staff, incompetent manager, no housekeeping, no toilet paper plus they will unlock your door without warning and leave it open and unguarded... More
    0
    Votes
    Room Tips
    "Go online and book from there ALWAYS. You will get online discounts."
    Read review
    "Go to another place!"
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    "Don't stay here"
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    "don't stop here"
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