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New Orleans Marriott Metairie at Lakeway

Overview
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3838 N Causeway Blvd, Metairie, LA 70002-8194 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (511)
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LanguageEnglish
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All reviews view of the lake self parking the concierge lounge french quarter lake pontchartrain new orleans m club office building full service hotel front desk manager beautiful hotel breakfast buffet room key fitness center hotel restaurant business trip sugar bowl
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1 - 5 of 500 reviews
Reviewed 2 days ago

I was really impressed with the service at the Marriot Metairie. The people at the front desk, valet, and restaurant were all very friendly and extremely helpful.The room was fine. It hadn't been updated in a while, but everything functioned well and it was pleasant...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Nomad27211129801
Reviewed 3 days ago

Always stay here as my client is close by. Housekeeping staff seemed extra busy and forgot to leave coffee cups, then bathmat and hand towels. Free WiFi is fast and lighting is good. Coffee in room is horrible, but the M Club downstairs has okay...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank evasG7118IY
Response from DamonR167, Director of Sales at New Orleans Marriott Metairie at LakewayResponded 2 days ago

Let me start by thanking you for your loyalty to our property. We sincerely appreciate your business. I would also like to thank you for your honest feedback. We take all feedback from our valued guests very seriously. Our management team will review our coffee...More

Reviewed 5 days ago

Hotel was great for the price. About 8 friends got together for a quick trip to NOLA. We had a great time and the hotel was perfect. Location was awesome and easy to get around. Rooms were clean and comfortable.

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Passenger39700084729
Reviewed 1 week ago

As a frequent traveler, I understand there are occasional bumps in day to day operations. However, the problems with this stay wasn't of that type. After no response from the hotel manger to my email detailing my concerns and resolution request I'd say there are...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Paradise48163268419
Response from DamonR167, Director of Sales at New Orleans Marriott Metairie at LakewayResponded 6 days ago

Thank you for your valued feedback. We strive to exceed the expectations of all of our guests and we apologize that we fell short of doing so during your recent stay. Please contact me directly so that we can discuss in more detail the issues...More

Reviewed 1 week ago

A/C does not cool well at night. Shower did not work. Front desk does not communicate well with valet when you call down to have your vehicle brought up. Complained to front desk. Not a word from any of the mangement staff. This was my...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank GoPlaces28654485706
Response from DamonR167, Director of Sales at New Orleans Marriott Metairie at LakewayResponded 6 days ago

Thank you for your honest feedback. We do apologize that you did not have a great experience during your last couple of stays with us. The important feedback that you provided has been shared with our management team and these issues are being addressed. We...More

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About
Description
Discover an oasis of luxury along the scenic shores of Lake Pontchartrain, at the New Orleans Marriott Metairie at Lakeway. Winner of the AAA Four Diamond Award and 2012 TripAdvisor Award of Excellence, we set More higher standards of service for New Orleans. As Metairie's first full-service Marriott Hotel, we merge the grandeur of the past with the technology and comfort of today. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
220
Price range
US$110 - US$235 (Based on Average Rates for a Standard Room)
Formerly known as
New Orleans Lakeside Hotel
Also Known As
Marriott New Orleans Metairie At Lakeway Hotel Metairie
,
Marriott Metairie
,
Metairie Marriott
Location
United States > Louisiana > Metairie
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
220
Price range
US$110 - US$235 (Based on Average Rates for a Standard Room)
Formerly known as
New Orleans Lakeside Hotel
Also Known As
Marriott New Orleans Metairie At Lakeway Hotel Metairie
,
Marriott Metairie
,
Metairie Marriott
Location
United States > Louisiana > Metairie
Photos
Traveller (195)
Room & Suite (125)
Dining (16)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
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Questions & Answers
Ask a question
21casper21
1 February 2017|
AnswerShow all 2 answers
Response from petespeach | Reviewed this property |
I would recommend an uber as well. Have fun you will love New Orleans and the Metairie area!!
1
Vote
Casey K
28 October 2016|
AnswerShow all 2 answers
Response from petespeach | Reviewed this property |
Yes and it will be safe in the garage and it's actually cost effective because you pay as you go in and out so this way it's safe while you are away in the garage and cost less. We left ours for 4 days while renting a cycle.
0
Votes
Casey K
13 October 2016|
AnswerShow all 8 answers
Response from BushkaTexas | Reviewed this property |
Yes many hotels now charge for parking.
0
Votes
Room Tips
"Ask about the view when registering. "
evasG7118IY
3 days ago
Read review
"It is still my go to for Metarie, just not very pleased with this visit. "
mlrebouche1
3 weeks ago
Read review
"The rooms need updating, son got bit overnight by bed bugs and the mattresses where the worst ever.. very..."
Escape01598565229
3 weeks ago
Read review
"Mini fridge, microwave, and does anyone do robes anymore?"
Go39674268583
6 Nov 2018
Read review
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