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Best Western Plus Lake Charles Inn & Suites

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Traveller (42)
Room & Suite (84)
Dining (5)
Overview
  • Excellent56%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
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Additional information
Offers from Best Western Plus Lake Charles Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Lake Charles Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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133 results
Traveller rating
73
30
11
6
13
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LanguageEnglish
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73
30
11
6
13
Show reviews that mention
All reviewsreading lightsstayed for one nighta great stayprien lakebeds were very comfortableice coldnight's sleepthe breakfast areavery nice hotelwafflesan overnight stayhot breakfastwould definitely stay here againthe golden nugget casinostaying at this hotelfront desk staffking room
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1 - 5 of 133 reviews
Reviewed 2 days ago

Everything was wrong from start to finish. Was supposed to be a get away for our anniversary but arrived to inaccurate reservations, spent additional money for additional rooms, staff unfriendly or accommodating. Not happy at all.

Review collected in partnership with Best Western
Thank andrewV2292PM
Hotel's Favourite
Reviewed 19 June 2018 via mobile

Stopped here at 3 AM. The attendant was very helpful and took my “I’m to sleepy for this” attitude very well. Beds were comfortable and rooms were clean. Enjoyed a nice breakfast before heading out at 7 AM. Coffee was good and hot. Creamer was...More

Thank Sarah P
Response from Midge S, Director of Sales at Best Western Plus Lake Charles Inn & SuitesResponded 25 June 2018

Thanks so much for making the decision to stay with us at the Best Western PLUS Prien Lake Inn & Suites! We are delighted to hear that you had a pleasant check-in experience and enjoyed clean and comfortable rooms with a nice breakfast. We will...More

Reviewed 3 days ago

Upon entering my room I noticed that there were 2 empty aluminum cans in the trash can. There was a sticky residue on the refrigerator. And the bathroom room mirror had streaks. When I returned from dinner, my key did not work. I went back...More

Thank giggles7761
A TripAdvisor Member
Cleveland, Texas
1
Reviewed 2 weeks ago

Bed was very comfortable,didn't notice the mold on and in the tub until I got up to shower on check out.Had mold around the bars in tub and no stopper for tub so I used a rag which also had mold after i took it...More

Review collected in partnership with Best Western
Thank A TripAdvisor Member
Response from Midge S, Director of Sales at Best Western Plus Lake Charles Inn & SuitesResponded 1 week ago

We are so sorry to hear of this. Please call our General Manager Kay so we can get some more details of your stay and remedy this issue immediately. Thanks for your feedback.

Reviewed 2 weeks ago via mobile

I have stayed a many Best Western plus. I found this to be the most relaxing one I have stayed in so far. The staff was very nice and friendly. Very comfortable beds. I plan on staying here in the future.

Thank Marilyn L
Response from Midge S, Director of Sales at Best Western Plus Lake Charles Inn & SuitesResponded 2 weeks ago

Great to hear! We are delighted that you found our Best Western PLUS Prien Lake Inn & Suites to be so comfortable and relaxing. We hope you will be back real soon.

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$86 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$86 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (42)
Room & Suite (84)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
RitaJ2008
28 April 2017|
AnswerShow all 6 answers
Response from Midge S | Property representative |
Hi thanks for asking. We are located 4.1 miles from the Golden Nugget and L'Auberge. Google Maps estimates the time travel via a car at 8 minutes. We offer a free 3rd party shared shuttle to both of the above casino... More
1
Vote
Alan N
17 January 2017|
AnswerShow all 4 answers
Response from Midge S | Property representative |
Yes it is!
0
Votes
Sheryl P
20 September 2016|
AnswerShow all 6 answers
Response from Midge S | Property representative |
Hi Sheryl, yes we do have a shuttle that goes to our three hotels, Golden Nugget, and Lauberge from 5pm-2am and stops at the hotel every hour for drop off and pickup on Fridays and Saturdays only.
1
Vote
Room Tips
"Rooms at other hotels are better"
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"breakfast is OK at best ... always the same and quality of food could be better"
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"There are 9 different types. Contact the local front desk and tell them your request. No ice machine on..."
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"We stayed on the second floor and it was nice and clean and I'm sure the 3 and 4 floor is nice to."
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