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DoubleTree by Hilton Hotel Lafayette

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DoubleTree by Hilton Hotel Lafayette
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399 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Houston, United States
Reviewed 10 July 2016

The service and personnel at the hotel was great. I felt appreciated the entire time my family was there. Despite the construction of the lobby it never overshadowed the good I experienced. I would definitely return to this hotel and am excited to see the renovations.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Austin T
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this wonderful review of a recent stay. This is certainly the type of experience that we are looking for when we hire and train our staff. Please accept my apologies for the quick lobby renovations that were taking place during your stay. That project is complete now and the results are amazing!

Lake Charles, United States
Reviewed 7 July 2016

Very nice and comfortable and quiet. Staff helpful and polite. Nice resturants in the hotel. Cookies are good. Beds are comfortable. Hotel is very large. They were rentalvating the front lobby which when finish I think it is going to be very nice and inviting.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Soncia J
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this wonderful review of a recent stay. I appreciate all the kind words in regards to the helpful staff, comfortable bedding and how much you enjoyed our own SoLA Restaurant on site. Please accept my apologies for the quick lobby renovations that were taking place during your stay. That project is complete now and the results are...

Louisiana
Reviewed 6 July 2016

The lobby is under construction and it is awkward to walk through the bar with kids and the makeshift signs are confusing. That, however is understandable. When we got off the elevator at the 5th floor, the stench of something like flea powder is overwhelming. The halls have obviously not been vacuumed in quite some time, based on the visible...

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Thank urememberd
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. I apologize for my being on vacation during the dates of your stay. I hope that you worked with another Manager to take care of these issues. I have shared these comments with our Director of Housekeeping and she will ensure that her team is aware of our disappointment in this situation. This type of...

San Antonio, United States
Reviewed 6 July 2016

Hotel undergoing a remodel and main entrance was closed off, signs by temporary entrance would get blown over by the wind and hit the guest as they entered or left the hotel. The walkway to the elevator went through the bar and the floor had standing water on it making it a slip hazard.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Henry D
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. Please accept my apologies for the quick lobby renovations that were taking place during your stay. That is all behind us now! I hope you can return soon to see the amazing results.

Houston, Texas
Reviewed 6 July 2016

They checked us into a room that was already occupied, and then the manager was angry that he had to find us another room. Hair from previous guest all over bathtub, and staff all seemed rather ungainly and unkept, with the exception of the doorman who was extremely friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael S
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. I see that our Front Office Manager has been working with you to Make This Right. I would also like to extend my apologies for these issues. I hope you will give us another opportunity to show you a stay more indicative of our true hospitality.

Gladewater, Texas
Reviewed 5 July 2016

We got this room as a Priceline express deal and for what I paid I was very satisfied. Even though there was construction in the lobby is was easy to check in and all of the staff was friendly. Our room was very nice and clean and everything worked as it should even if I wish the AC would have...

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Helpful?
Thank dwill11
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this review of a recent stay. I appreciate all the kind words in regards to the friendly staff, clean accommodations and how much you enjoyed the pool area. Please accept my apologies for the quick lobby renovations that took place during your stay. That is all behind us now!

Cedar Park, Texas
Reviewed 4 July 2016

I came to Lafayette to visit my daughter and spend sometime enjoying the city. This is a nice hotel in a good location. There are a few good places to eat very close by and it's not far from good shopping area and other good places to eat.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jan G
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this review of a recent stay. It was great to hear how our location was perfect for your needs during this visit to Lafayette. I hope you can return to visit your daughter again soon and try some of the many new restaurants we have opening.

Reviewed 1 July 2016 via mobile

Nice, clean room, friendly staff. Bathroom had a good nightlight. This property does not serve complementary breakfast. Onsite restaurant was not a great value when compared to other local restaurants.

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Thank Mike E
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this wonderful review of a recent stay. I appreciate all the kind words in regards to the clean guest room and friendly staff. We have a new menu rolling out for SoLA Restaurant on July 11. We have made an effort to create more value for our guests, especially for the breakfast buffet.

anchorage
Reviewed 29 June 2016

Skip the restaurant; there are so many fabulous breakfast, lunch and dinner options nearby that the mediocre food and slow service just should not be tolerated by guests or management. The hotel is the usual Doubletree and meets expectations of the chain. Sitting areas outside along the river are lovely and lively at night. Bar service is excellent. My room...

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1Thank rhoMom
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for your review. I appreciate all the wonderful comments in regards to our Bar service, comfort of your Guest Room and how much you enjoyed the pool area. Please accept my apologies for the experience in the restaurant. I have shared these comments with our Food and Beverage Management Team, and I can assure you that this type...

Chicago
Reviewed 29 June 2016

The weekend of June 24, 2016 I stayed at the Double Tree in Lafayette. I was a little apprehensive because of my very bad experience in Lafayette at another hotel, about 3 weeks ago, for a similar price. I must say I was very pleased with every aspect of my stay at the Double Tree Hilton. The customer service, food...

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Helpful?
Thank Granville P
jthackston, General Manager at DoubleTree by Hilton Hotel Lafayette, responded to this review

Thank you for this wonderful review of your weekend stay. It is great to hear that the DoubleTree has earned your loyalty when future travels bring you to Lafayette. I enjoyed reading about your fantastic experience with so many of our departments. It is great to hear that you were able to utilize the Executive Lounge, Room Service and the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Experience authentic southern hospitality, and feel welcome the moment you arrive at DoubleTree by Hilton Hotel Lafayette with a signature, warm chocolate chip cookie at check-in. Set on the banks of the Vermilion River, our striking hotel is just minutes from downtown, and offers easy access to the University of Louisiana at Lafayette, Lafayette Regional Airport, and the I-49/1-90 corridor. Boasting over 22,000 sq. ft. indoor and outdoor event space, including a Grand Ballroom, this Lafayette hotel is ideal for business and social events for 5 to 1200 people. State-of-the-art audiovisual technology, award-winning catering and our dedicated staff will ensure the success of your conference, wedding or cocktail reception. Stay connected with a host of professional services in the complimentary 24-hour business center. Featuring rich mahogany furniture, luxurious linens and contemporary amenities, our guest rooms and suites offer everything you need to feel at home. Check emails with complimentary WiFi at the ergonomic desk, and refresh in the elegant granite bathroom. Choose a top floor executive room for access to the private concierge lounge, or spoil yourself in one of four whirlpool suites. Select the magnificent Presidential Suite for the ultimate Lafayette stay. Soak up the Louisiana sunshine on the outdoor deck, and cool down in the sparkling outdoor pool. Exercise at a time that suits you in the 24-hour fitness center. Enjoy delicious, locally inspired cuisine for breakfast, lunch and dinner in our onsite restaurant, SoLA, and relax over drinks and a game of pool in the welcoming lounge. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Lafayette

Address: 1521 West Pinhook Road, Lafayette, LA 70503 (Formerly Hilton Lafayette)
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: €89 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Lafayette 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Hotwire, Orbitz, Priceline, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Lafayette reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette
Hotel Style:
#3 Business Hotel in Lafayette
#6 Family Hotel in Lafayette
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Lafayette staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Lafayette staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Bayou Vermilion - very nice!”
punchcard, 15 Apr 2017 | Read review
“They have river view rooms”
mdss2014, 3 Apr 2017 | Read review
“Our room overlooked the bayou so it was nice and quiet.”
683beverlyd, 29 Mar 2017 | Read review
“River view nice”
, 22 Mar 2017 | Read review
“Our room was very quiet and comfy”
YoBob536, 15 Feb 2017 | Read review
5 of 5