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Holiday Inn Express & Suites Lafayette, an IHG hotel

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3903 Ambassador Caffery Pkwy, Lafayette, LA 70503-5236
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$116
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Free cancellation until 30/12/21
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US$115
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (36)
Room & Suite (38)
Dining (15)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Lafayette, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 56 hotels in Lafayette
Location
Cleanliness
Service
Value
The Holiday Inn Express hotel in Lafayette Louisiana is the premier 100% SMOKE FREE hotel in the Heart of Acadiana's Cajun Country. The Holiday Inn Express Hotel & Suites Lafayette is located near the Mall of Acadiana, BP, Chevron, Cajun Dome, Women and Children's Hospital, ULL and Acadian Village. Our Lafayette hotel offers the services and amenities you need for your 'Home Away from Home.' Relax in your spacious guestroom which include: Free Wireless High-Speed Internet Access, Free Local Calls, Micro-refrigerators, two telephones (one w/speaker), iron & boards, coffee / tea makers, hair dryers and 27' TV's with expanded cable channels including HBO, ESPN, CNN, Fox News and many others. Enjoy the use of our 24-Hour Business Center, fitness center, outdoor pool and meeting room. Start your day off SMART with our Deluxe Complimentary Continental Breakfast Bar and the SMART Roast coffee. If entertainment is what you're looking for we're close to the Acadian Village, Cajun Dome, Acadiana Mall and the Downtown Entertainment district. This 100% SMOKE FREE luxurious Lafayette hotel offers discounts for AAA, Government and Senior Discounts with valid ID. Our dedicated staff is here to serve you. Book your reservation TODAY!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business

Location

Full view
44Car recommended
Grade: 44 out of 100
16Restaurantswithin 1 km
1Attractionwithin 1 km
94Reviews0Q+A14Room tips
Traveller rating
  • 29
  • 34
  • 15
  • 5
  • 11
Time of year
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Language
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Popular mentions
Susan F wrote a review 19 Sep
Santa Rosa Beach, Florida12 contributions4 helpful votes
Though this is not the newest and most modern Holiday Inn, it was very clean and quiet. The hotel is in a good location, with lots of restaurants and stores close by, many within walking distance. Hotel manager Tina and the rest of the front desk staff were all so friendly and welcoming! We and extended family were in town for a memorial service, and they really made our stay as pleasant and comfortable as possible. Thank you for your kindness!
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Date of stay: September 2021
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Location
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LaDonna wrote a review Jan 2021
8 contributions17 helpful votes
My husband and I were coming to town for a doctors appointment and booked this room on line for a very good price, well we thought. Drove six hours only to find out that we had to put up a deposit on top of already paying for the room. I wasn't happy about that but went ahead and paid the money...Only to find out that it could take 3 months to get our deposit back...NOT HAPPY ABOUT THAT for sure. Got to room, seemed very nice and clean...Then the bath room, turned on the light and roaches went everywhere...I choose never to stay here again!
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Date of stay: January 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites Lafayette, an IHG hotel
Responded 4 Feb 2021
Hi Eppinette2020, Thank you for your stay and patronage. Our hotel is the perfect place to relax in a simple, refreshing environment. I received your feedback, and I'm sorry for our bathroom and the deposit. I understand your disappointment about these matters. I forwarded your comments to our managing team and took the necessary measures to prevent issues like this from ever happened again. I hope you allow me to serve you again. Sincerely, Oscar C. Case Manager IHGService
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Keiran1988 wrote a review Nov 2020
Albuquerque, New Mexico25 contributions9 helpful votes
This place is not clean at all - see my pictures. I had dried diarrhea from a previous guest on the outside of my toilet. When I alerted the front desk staff, I didn't even get an apology, but I did get an offer to clean my room. When I returned later that day, it looked the same. After I emailed the hotel, hoping it would reach the manager, the same front desk staff appeared at my door with the same head of cleaning staff to clean again - the head of cleaning lady had an attitude with me - and after she cleaned it (still no apology) it looked like picture 2. This hotel needs a lot of work. See my picture of my view of my window with trim falling down. The doors all slam so loud it will wake you constantly. The hallway smelled of mildew. The printer in the business center was out ink and there was no ink available to replace it, so I had to print my documents at an offsite facility. My entire stay was a mess. I would never recommend this hotel. I sent an email to corporate and have yet to hear from anyone. No apology, no refund, no points, no f@$ks given from this Holiday Inn - STAY AWAY!
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Date of stay: November 2020
Rooms
Location
Service
Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites Lafayette, an IHG hotel
Responded 5 Dec 2020
Hello Keiran1988, Thank you for choosing to stay at our Holiday Inn Express Lafayette. We are all about giving exceptional service to our guests and are committed to comfort in every way. I'm sorry there were a couple of issues you encountered that spoiled your stay. I know how letdown you must have felt towards the cleanliness of the bathroom, the unusual smell in the hallway, and how our staff handled your concerns. I have conveyed your comments to the Hotel Management to work with the proper departments and the necessary improvements needed on our end. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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Mimi S wrote a review Jun 2020
Dawsonville, Georgia550 contributions134 helpful votes
Good room, comfy bed, nice front desk folks. Breakfast very good and plenty delivered to the table (we got the bfast package). Waitress friendly, helpful and very sweet! Convenient to I-10. Easy to find, a little rough to get t worth it. Very nice place.
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Date of stay: February 2020
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Dave H wrote a review Feb 2020
Shreveport, Louisiana39 contributions49 helpful votes
I stay here pretty often. This is my 3rd stay where housekeeping has skipped my room. I come in from work at 7, only to find the bed unmade, no vacuuming, trash in the bins, towels not replaced. Complaining does no good, housekeeping left hours ago. To be fair, the front desk is very apologetic, but, they’re not management, they can’t call housekeeping and tell them to get back over here and do their jobs.
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Date of stay: February 2020Trip type: Travelled on business
2 Helpful votes
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Response from IHGService, General Manager at Holiday Inn Express & Suites Lafayette, an IHG hotel
Responded 18 Feb 2020
Hello Devhop, Thank you for reaching out to us, we value your feedback. Your stay at our property could have been better, had it not been for the unacceptable service provided by our housekeeping team. We want our guests to have an engaging place to rest, provide you with efficient and seamless experiences and fresh, practical, and efficient accommodations. In this case, we were not able to deliver the entire package. Our Hotel Management, particularly our house keeping team, has taken a closer look into these concerns and are finding ways to ensure that these instances do not recur. We hope that you can find time to visit us in the future and give us another chance to host your stay Safe travels. Hector P
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PRICE RANGE
US$78 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites lafayette, holiday inn lafayette, lafayette holiday inn, holiday inn express lafayette
LOCATION
United StatesLouisianaLafayette ParishLafayette
NUMBER OF ROOMS
84
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Frequently Asked Questions about Holiday Inn Express & Suites Lafayette, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Lafayette, an IHG hotel?
Nearby attractions include Sky Zone Trampoline Park (0.3 km).
What are some of the property amenities at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Lafayette, an IHG hotel?
Conveniently located restaurants include Charley G's, Chick-fil-A, and LA Pizzeria.
Are there opportunities to exercise at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Lafayette, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Lafayette, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Lafayette, an IHG hotel?
Many travellers enjoy visiting Acadian Village (3.2 km) and Alexandre Mouton House (6.9 km).