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Doubletree by Hilton Hotel New Orleans Airport

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Traveller (116)
Room & Suite (54)
Traveller (116)
Room & Suite (54)
Pool & Beach (9)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
DoubleTree by Hilton Hotel New Orleans Airport is centrally located just off I-10, just minutes from Louis Armstrong New Orleans International Airport (MSY). Our airport hotel in Kenner is also within a few miles of the infamous French Quarter as well as downtown New Orleans. Other attractions close-by include Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum, Pontchartrain Center, Treasure Chest Casino, Lafreniere Park and Zephyr's Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes as well. Our hotel offers amenities such as 24-hour complimentary airport shuttle service, complimentary high-speed internet access, 24 hour fitness center, spacious guest rooms and suites, and a true taste of cajun cuisine at our River City Creole Grill. Look no further for a great stay than the DoubleTree by Hilton Hotel New Orleans Airport.
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Property amenities
Pool
Business Centre with Internet Access
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Family Rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
46Car recommended
Grade: 46 out of 100
71Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (953)
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938 results
Traveller rating
342
280
156
109
51
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Time of year
LanguageEnglish
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342
280
156
109
51
Show reviews that mention
All reviews cookies double tree new orleans front desk enjoyed my stay staff was friendly would stay here again business trip hotel staff mardi gras french quarter free parking an early flight shuttle service airport downtown interstate
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1 - 5 of 938 reviews
Reviewed 2 weeks ago

Nice hotel , staff is great, breakfast is the best. I would like to see refresh look of the property especially the rooms. Otherwise I stay here all the time when traveling to NOLA. Great value and experience

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank Inspire26009544878
Response from ChrisK6563, General Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 2 weeks ago

Hi Inspire26009544878, Thanks so much for the feedback. We are happy to hear you enjoy staying with us. We're currently in the beginning stages of an upgrade to the hotel and hope to be able to show you our new look very soon. Best Regards,

Hotel's Favourite
Reviewed 14 August 2018

Having stayed at this location many times in my travels to the New Orleans area, the staff here is consistently warm and welcoming. Because I used digital check in and key, I rarely have interaction with front desk staff. They are professional And courteous when...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2018
Thank irajw2018
Response from Chris K, General Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 15 August 2018

Hi irajw2018, Thanks so much for the kind words regarding your stays with us. We are happy to hear that you had a great visit and look forward to your next stay! Best,

Reviewed 2 weeks ago

If you are expecting a Double Tree you will be disappointed. This is a renovation of a lower quality hotel. The location is good to the airport with a shuttle and the staff were nice but the restaraunt was subpar and the rooms not what...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank Freedom25897806731
Response from Expedition814709, Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 2 weeks ago

I am truly sorry that we did not meet your expectations. We are excited to announce that our property is about to embark on a large renovation. We do hope that you keep us in mind the next time your travels bring you to our...More

Reviewed 4 weeks ago

Room smelled all of the staff was not pleasant at all. Staff was not pleasant the hostess in the dining room was very harsh. Lisa at the front desk very passive with my needs. Housekeeping just walked in our rooom without any acknowledgement.More

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank Karen J
Response from ChrisK6563, General Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 3 weeks ago

Hi Karen J, I'm sorry to hear that you didn't enjoy your stay with us. I sincerely apologize for the inconvenience this has caused. I've spoken to the management team to reinforce training with our team in regards to service expectations. I hope you will...More

Reviewed 4 November 2018 via mobile

I was here 1 night. Staff was nice & friendly. However my room was not. Old out dated worn furniture, noisy cooling unit. This hotel was not what I expected from Doubletree hotels. The plus was location & shuttle. Even with discount pricing the price...More

Date of stay: October 2018
Thank 318adaa
Response from Expedition814709, Manager at Doubletree by Hilton Hotel New Orleans AirportResponded 5 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...More

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Questions & Answers
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annanidonnchadha
23 November 2017|
AnswerShow all 3 answers
Response from Scott M | Property representative |
Good Day, We not able to supply email addresses on this site. For any inquiries you may have, please call direct to 504-467-3111 How can we help?
0
Votes
Kev172
16 August 2017|
AnswerShow all 3 answers
Response from P1440YIbrendaw | Reviewed this property |
Parking options aren't the best around airport area/vicinity and fills up fast the later in the day--especially if lots of events, conferences, etc., planned near the hotel. It's your call if you choose to park at your own... More
0
Votes
Jaee C
3 July 2017|
AnswerShow all 3 answers
Response from Gus B | Reviewed this property |
I had no problem, but that was a couple of months ago.
1
Vote
Room Tips
"Stay somewhere else."
A363UFruthp
28 Oct 2018
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"I was on the top floor in the corner. Very quiet."
AmandaH635
7 Oct 2018
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"Rooms on the rear of the building overlook the pool."
traycet2018
2 Oct 2018
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"Don't choose a room! Don't stay here."
CaboJefe
26 Sep 2018
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PRICE RANGE
US$107 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new orleans airport hotel kennerradisson new orleans airportradisson hotel kennerradisson kennerkenner radisson
LOCATION
United StatesLouisianaKenner
NUMBER OF ROOMS
244
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