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Hilton New Orleans Airport

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Hilton New Orleans Airport
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792 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New Orleans Airport
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Showing 773: English reviews
Dallas, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016 via mobile

First time visiting here for work and I was very pleased w the customer service. Monday at the front desk was awesome and had a great personality. The bar tender, whom I forgot her name, was as pleasant as can be. The food was decent and the rooms were cozy. I look forward to my next visit.

Helpful?
Thank AAFFAT1
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear AAFFAT1, Thank you for your feedback. We appreciate your kind words regarding the great personality of our team members and our food and cozy rooms and look forward to your next visit hopefully in the near future. Safe travels. More 

New Orleans, Louisiana
1 review
Reviewed 19 October 2016

Ms Shannon, Mr Monday were great!!! Parking gate broke down too often. Breakfast restaurant? Ouch!!!!! The toaster was reported twice to the Mgr. in two different stays. No work done. Bread, fruit, yogurt, vegetables were empty at least 5 times. Coffee should be one carafe per table. The ladies that work the breakfast were working very hard. The cup for... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Roy F
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Roy F, Thank you very much for taking the time to share the details of your stay and thank you for recognizing our great team members. I am sorry about your parking and breakfast issues and they will be addressed immediately. Again my apologies and I hope we will see you again soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2016

Very convenient to all areas of interest; the French Quarters, Harrah's Casino, the Super Dome. Monday at the front desk was awesome. Make sure you see him if you're in town. Very comfy bed. Free Wi-Fi for Hilton Honors member. Would definitely come back.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ngoc C
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Ngoc C, Thank you so much for your wonderful feedback and for recognizing our awesome team member. I am so glad you enjoyed the comfy bed and free Wi-Fi and we look forward to your next visit with us. More 

Columbia, South Carolina
1 review
Reviewed 19 October 2016

Very clean hotel. Staff was friendly and courteous. The price was great. The amenities offered at this hotel are great too. I was excited to see that they had a work out room as well. I will definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 350tericam
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear 350tericam, We were delighted to receive your feedback. I am so glad to read you found your stay clean and affordable and our staff friendly and courteous. Also nice to know you enjoyed our fitness area and amenities. Please come see us again soon. More 

Baton Rouge, United States
2 reviews
Reviewed 17 October 2016

Hilton Airport hotel is right across the street from the New Orleans airport, easy to find, lots of parking, food is good, rooms are quiet. It is well designed for big groups. I would stay there again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Vallan C
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello Vallan, we thank you for the five star rating and for sharing feedback about your experience at the Hilton New Orleans Airport. All feedback is extremely important to our team. We are delighted that you found the hotel's location, directly across from the Louis Armstrong New Orleans International Airport, easy to find. The hotel does supply ample and spacious... More 

Baton Rouge
1 review
Reviewed 15 October 2016

Nothing justifies the price for the room. Gift shop is merely a coffee shop and iced coffee machine was broken. Bathroom had hairs in the tub and sink and feather pillows were horrible although the bed is very comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 280brandyc
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear 280brandyc, I am very sorry for your experience. I do hope you spoke with a manager while on property to afford us an opportunity to make things right for you. We certainly strive to give you the best experience possible and again, I am sorry that we failed to exceed your expectations. I do hope you will allow us... More 

New Orleans, Louisiana
1 review
Reviewed 12 October 2016

I stayed last Friday night and the hotel is so convenient for early flight departures. The room is clean and the parking is easier and affordable. It has a nice clean lobby and the beds are very comfortable

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kenneth R
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hi Kenneth, thank you for the five star review and for taking the time to share feedback regarding your recent visit...our team truly appreciates all feedback. We are delighted that you enjoyed the convenient location, directly across from the Louis Armstrong New Orleans International Airport, for your early morning flight. We are happy that you found our spacious parking lot... More 

Reno, Nevada
Level Contributor
235 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 11 October 2016

I appreciate having a full service hotel that is close to the airport. This one runs a courtesy bus to/from Louis Armstrong airport and is very convenient. Nice rooms and decent amenities. Outside pool/spa to relax in and good sized workout room. Had a seafood dinner at the bar later in the evening and it was pretty good. They let... More 

Helpful?
Thank traveloften028
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for taking your time to post feedback regarding your recent visit to the Hilton New Orleans Airport - feedback is extremely important to our team. Thank you for the four star rating too. We are delighted that you found the hotel's location, directly across from the Louis Armstrong International Airport, and the hotel's complimentary 24 hours on demand... More 

Baton Rouge
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

My wife and I recently visited the Hilton Airport and had another wonderful stay. The staff is always nice and willing to assist us in any way they can. I love being treated like a Diamond Member and Hilton will continue to earn my business.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lcthomas27
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the five star rating and for sharing your feedback - all feedback is extremely important to our team. Most importantly, thank you for your loyalty to Hilton as a Diamond HHonors Member - very much appreciated! We are delighted that your enjoyed a wonderful stay. We hope to welcome you back the next time your travels return... More 

Largo, Florida
Level Contributor
26 reviews
Reviewed 3 October 2016

The staff people were friendly and our bed was very comfortable. I have to say the fitness room was fairly big and I liked that it was 24 hrs. I didn't get to swim in the pool but the courtyard was nice to relax for a while.

Helpful?
Thank Crystal G
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for staying with the Hilton New Orleans Airport for your convention and for the four star review. Feedback is extremely important to our team, we thank you for taking the time to post. We are delighted that you found our staff friendly and the Bed by Hilton very comfortable. Our complimentary Fitness Center offers ceiling to floor windows... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Region: United States > Louisiana > Kenner
Price Range: €122 - €231 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room faced the airport and I did not hear any noise from there.”
 of 5 bubbles Patricia1209, 25 Aug 2016 | Read review
“Our room 434 faced the Airport. But it was quiet.”
 of 5 bubbles PatrikQ, 4 Aug 2016 | Read review
“Go elsewhere”
 of 5 bubbles Hamburg_GermanyJayT, 27 Jul 2016 | Read review
“Had a hard time keeping a wifi connection.”
 of 5 bubbles marysJ7541UJ, 25 May 2016 | Read review
“It's nice to look out the front of the hotel and see the airport tower right in front of you!”
 of 5 bubbles 452susanv, 17 May 2016 | Read review
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