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Hilton New Orleans Airport

PricelineUS$150*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$161*
US$150*
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US$155*
US$155*
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Hilton New Orleans Airport
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892 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Baton Rouge
Reviewed 24 July 2016

my stay at the Hilton was very good. I do not have any complaints about the service. Transportation to the airport from the hotel was good. The driver was very friendly. I would book rooms without a second guess. You have a good brand

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank shermancp
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you very much for the four star review and comment regarding your visit - our team appreciates all feedback. We are delighted that you enjoyed your stay and found the complimentary airport transportation good and our driver very friendly. We thank you for your loyalty to the brand and we look forward to welcoming you back the next time...

West Monroe, Louisiana
Reviewed 24 July 2016

The room was at a great price and was in a good location for a family trip. We appreciated the secure parking at a much lower rate than staying in down town New Orleans. We were only about 12 minutes from the square, which was a reasonable distance. The distance allowed us to eat at a few great restaurants we...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lloyd-Melanie B
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the five-star review and the feedback regarding your recent visit to the Hilton New Orleans Airport. We are so delighted that you and your family enjoyed our hotel and the secured parking. The hotel is conveniently located to I-10 which is the quickest way to the French Quarter and Jackson Square. We are thrilled that you enjoyed...

Reviewed 22 July 2016 via mobile

My wife and I stayed one night here to catch an early morning flight out of New Orleans. No complaints on the room or service. The room was clean, updated and the bathroom was large and clean. The bed was comfortable... Pillows were a little flat/soft. The shuttle is on demand to the airport, and was a quick and easy...

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Helpful?
Thank Matt H
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

We thank you for the five star review and for taking time to provide feedback regarding your recent visit. We truly appreciate all feedback. We are delighted that you and your wife found the Hilton New Orleans Airport to be a convenient location with quick and easy shuttle service for your early morning flight. As a cost-savings and convenience for...

New Orleans, Louisiana, United States
Reviewed 21 July 2016

Hotel rooms smell musty. Owner has made investment in lobby and parking (installed gates so you get to pay now)....but hotel bathrooms still have dirty stained cracked tile and old carpet. Does not represent Hilton standards in my opinion. People are nice and that is the big plus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John P
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear John P, Thank you for sharing your feedback. I am extremely sorry to hear of your disappointment with your stay. We are planning a guest room renovation in the near future and I hope that you will be able to stop by to see our progress. I do hope you spoke with a manager on duty while on property...

Mandeville, LA
Reviewed 17 July 2016

We booked 2 rooms about 2 weeks in advance of a very early flight out of NOLA. Just wanted to save ourselves about an hour of commute time in the wee hours. We called on our way to let them know we would be checking in late. NO RESERVATION. They booked us on the wrong night, which made no sense...

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Helpful?
Thank LSUfan23
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear LSUfan23, Thank you for your review. Please accept my apologies for the issues you experienced during your stay. I will look into the matters you reported and share your valuable feedback with our team. I appreciate you taking the time to let us know and I hope you will afford us a future opportunity to regain your trust.

turlock, ca
Reviewed 17 July 2016 via mobile

Stayed here overnight before an early morning flight home. Very convenient to airport (across the street) with friendly staff and very reasonable rates. Did not try the restaurants. Room was very comfortable and did not notice any noise from the airport.

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Helpful?
Thank cpacraig
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you for the four star review - we truly appreciate all feedback. The Hilton New Orleans Airport is located directly across from the Louis Armstrong New Orleans International Airport and as a convenience to our guests, we extend complimentary airport shuttle service 24 hours / daily - on demand. Next time your travels return you to New Orleans, we...

Fort Worth, Texas
Reviewed 15 July 2016

Hotel is situated across the street from the airport which is a huge convenience for early morning flights. Check-in was very pleasant. The gentleman checking me in was very friendly and explained the features of the hotel. Room was very dated and worn, needs a refresh soon. Tried to dial to guest services and room service at least 6 times...

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Helpful?
Thank mike h
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear mike h, Thank you very much for sharing the details of your stay. I am terribly sorry about your guest room and phone issues. There is no excuse for that and I will look into the matter. I do appreciate that you found our location convenient and staff friendly. Again, my apologies and thank you for choosing Hilton.

Highland, Michigan
Reviewed 14 July 2016

I would highly recommend this hotel. The staff is amazing!! They were so helpful. Once they saw I had two young children with me she gave us a room that was a little bigger so the kids had somewhere to play.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 440MarcieL
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Fantastic - we are so delighted that you enjoyed your visit and found the staff amazingly helpful! We truly appreciate the five star rating and all feedback is important to our team. Thank you and we look forwarding to welcoming you back to the Hilton New Orleans Airport the next time your travels return you to New Orleans. All the...

Reviewed 13 July 2016 via mobile

Not the welcome any customer deserves when they walk into their room. I showed the front desk the picture and asked them if they could have it cleaned while I dined at the hotel. They didn't even offer me a drink for my trouble! There was also a room keys on the desk with the room number and last name...

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Helpful?
Thank Sherri W
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Sherri W, Thank you for your review. I am sincerely sorry for your experience and our failure to deliver upon our Brand Promise of ensuring every guest feels cared for, valued and respected. I promise to look into this issue and I hope you will afford us a future opportunity to regain your trust.

Atlanta, Georgia
Reviewed 13 July 2016 via mobile

I've stayed at this traditonal somewhat modern Hilton on several occasions it's very quite considering the airport is right across the street... Heads up if you have a vehical they now charge for parking but a shuttle to and from the airport is available room service is good but was somewhat limited they were out a few items (busy weekend)...

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Helpful?
Thank Style T
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Thank you very much for the four star review and for sharing feedback with us regarding your recent stay. All feedback is important to our team - thanks! Thank you for your loyalty to the Hilton New Orleans Airport and we appreciate your returned visits. Yes, the hotel is charging $10.00/daily for secured parking and provides complimentary airport shuttle service...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Dr, Kenner, LA 70062-6922
Region: United States > Louisiana > Kenner
Price Range: €128 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
7 questions
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Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read reviews on this website carefully before booking a room. Taking the time to write a review means that someone want to help.”
Barbinthecity, 16 May 2017 | Read review
“Choose somewhere else”
_margoramage, 23 Mar 2017 | Read review
“Get a pool or non airport room to cut down on the noise”
JoshW937, 5 Jan 2017 | Read review
“Though close to the airport, even facing MSY we heard almost no plane noise. Rooms to the back will be quieter”
  • Room 315 - Sink & vanity
  • Room 315 - View from room
  • Room 315 - Outlets on chest of drawers
  • Room 315 - Safe in closet
  • Room 315 - Bed, chest of drawers, TV, coffeemaker toward closet and bathroom
  • Room 315 - Closet w/ mirrored doors
  • Room 315 - View from room
  • Room 315 - Chest of drawers, TV, desk and sitting area from bed
The_Loup_Garou, 24 Dec 2016 | Read review
“My room faced the airport and I did not hear any noise from there.”
Patricia1209, 25 Aug 2016 | Read review
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