We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton New Orleans Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton New Orleans Airport
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]}}
Add Photo Write a Review

858 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton New Orleans Airport
See the most recent reviews
Showing 839: English reviews
Reviewed 2 weeks ago via mobile

The hotel was great the people could not have been nicer and it was right across the street from the airport within walking distance or you could use their courtesy shuttle.. they also have a complementary breakfast free wifi and a beautiful room

 Report
Helpful?
Thank Jon W
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Jon W, Thanks for sharing your feedback. I am so glad you found our team members great and nice and your guest room beautiful. We do have a complimentary 24/7 airport shuttle but I would like to clarify that complimentary breakfast and Wi-Fi is an earned benefit option available within our Hilton Honors program. It’s free to join Hilton...

Marblehead, Massachusetts
Reviewed 2 weeks ago via mobile

I missed my flight out in the evening and decided to stay overnight. Being a Hilton Honors Member I always start with Hilton. Some Hotels are listed as Airport but are quite a ride from the terminals. This one was less than a 5 minute shuttle ride so the shuttle was right there after calling them. The room was spacious,...

 Report
Helpful?
Thank Derek G
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Derek G, Thank you so much for your review. We appreciate you taking the time to compliment our location and pleasant staff. We are also glad you found your guest room spacious, bed comfortable, shower pressure good and plenty of outlets for your electronics. We value your feedback and thank you for being a loyal Hilton Honors member. We...

Brooklyn, United States
Reviewed 2 weeks ago

The night staff concierge member was continuously flirting in an unprofessional manner. When I asked for a new key card it did not work and I had to wait for security to get there who still could not help and then rudely called my roommate to wake her so I could get into my room.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank ashleyjE3661VT
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear ashleyjE3661VT, Thank you for your review. I am very sorry for your guest service and key issues. I will certainly look into the matter and I hope you spoke with a manager on duty regarding how your stay was going. We want you to have the best stay possible which is what you deserve. I hope we will have...

Nantes, France
Reviewed 2 weeks ago via mobile

I stayed here one night and that was enough. Sure it is very convenient right next to the airport BUT - cleanliness did not seem to be a priority at all. I had to clean out my tub which had others hair in it, before I would shower. - carpet had flecks of what looked like white paper. - I...

 Report
Helpful?
Thank cathymH9468CM
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear cathymH9468CM, Thank you very much for your review. Please accept my deepest apologies for your guest room condition and your food and beverage experience. I can assure you that cleanliness and food and beverage quality and service is of the utmost importance and we take your comments to heart. I appreciate you finding our location convenient and our Front...

Carthage, United States
Reviewed 2 weeks ago

Rooms are dirty. Staff was rude. Way understaffed. Waited forever for our food at the restaurant and it wasn't busy. The food was good though. Floors and walls were disgusting! There was dust on everything. The outside courtyard was pretty but underkept. The bartender had to come and open the coffee shop and we had a hard time getting good...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank angelamE3308ET
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear angelamE3308ET, Thank you so much for taking the time to provide your feedback. I am very sorry for your disappointing stay. We strive to deliver upon our Brand Promise of ensuring every guest feels cared for, valued and respected and again, our apologies for falling short of this goal. I will share your valuable feedback with our team so...

Jackson, Mississippi
Reviewed 3 weeks ago

Not much to say getting old needs a update. Ok rooms just getting a little ratty. Good staff great little bar the food is generally good for bar food I didn't eat this trip but in the past it's been good.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Afgurf
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Afgurf, Welcome back to our property and thank you so much for your feedback. We are scheduled for full guest room renovations this year and I am sure you will love the new look. Also, thank you for recognizing our good staff and good food and we look forward to your next visit.

Jackson, Mississippi
Reviewed 3 weeks ago

If you're an Hilton honors member with 2 points or 20000. You still she be acknowledged and treated the same. The parking at the gate was not clear at the gate or front desk. Security should be at clear view at all times.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Debbie R
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Debbie R, We appreciate you sharing the details of your stay with us. I am sorry for your disappointment and please be assured that it is upsetting to know that you left our property feeling that you were not treated fairly. We strive to provide exceptional service for all of our of guests regardless of their enrollment in our...

West Palm Beach, Florida
Reviewed 3 weeks ago

Poor amenities in the room. No refrigerator or microwave in the room. I had to go to the downstairs lobby to reheat food. I also wasn't offered a better room and the checking counter staff weren't very helpful regarding any questions that I had.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank L4140BRgarys
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear L4140BRgarys, We appreciate your feedback. I am sorry that we failed to exceed your expectations during your stay. We do have a deluxe room type that is equipped with a microwave and refrigerator and I am sorry that we did not do a better job of providing this information to you at the time of booking your guest room...

Toronto, Canada
Reviewed 3 weeks ago

I was disappointed with the noise level in this hotel. I usually look forward to staying in a stand alone Hilton due to the class and quality of sleep I get. Not this time. And for $450 a night, I expect a bit more.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Peelatus
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Peelatus, Thank you for sharing the details of your stay. Your comments regarding noise are uncharacteristic for our property as our guest rooms are sound-proof from any airport noise. If the unpleasant noise that disturbed your stay was caused by another guest, please know we have staff available 24 hours a day and 7 days a week to address...

Reviewed 4 weeks ago

The hotel is right across the street from the airport with a free shuttle that is available on demand. It is a relatively short 20 to 25 minute cab ride to downtown and the French Quarter. The Staff is friendly and offered great suggestions for local restaurants with great local cuisine.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank R1489DDwilliamk
Melinda M, Director of Sales at Hilton New Orleans Airport, responded to this review

Hello and thank you very much for the awesome review - all feedback is so important to our team. We are delighted that you found the hotel's location directly across from the Louis Armstrong New Orleans International Airport and the complimentary on demand airport shuttle convenient. The team prides themselves on providing friendly service, thank you very much for recognizing...

201 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (175)
Viewed
Room/Suite (63)
Viewed
Dining (22)
Viewed
Hotel & Grounds (57)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (12)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kenner hotels
3.3 km away
Crowne Plaza Hotel New Orleans Airport
1.2 km away
BEST WESTERN PLUS New Orleans Airport Hotel
3.4 km away
Doubletree by Hilton Hotel New Orleans Airport
Show Prices
Show Prices
Show Prices
2.9 km away
Radisson Hotel New Orleans Airport
3.1 km away
La Quinta Inn & Suites New Orleans Airport
3.3 km away
Comfort Suites New Orleans Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Dr, Kenner, LA 70062-6922
Region: United States > Louisiana > Kenner
Price Range: €145 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com and Priceline so you can book your Hilton New Orleans Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose somewhere else”
 of 5 bubbles _margoramage, 23 Mar 2017 | Read review
“Get a pool or non airport room to cut down on the noise”
 of 5 bubbles JoshW937, 5 Jan 2017 | Read review
“Though close to the airport, even facing MSY we heard almost no plane noise. Rooms to the back will be quieter”
  • Room 315 - Sink & vanity
  • Room 315 - View from room
  • Room 315 - Outlets on chest of drawers
  • Room 315 - Safe in closet
  • Room 315 - Bed, chest of drawers, TV, coffeemaker toward closet and bathroom
  • Room 315 - Closet w/ mirrored doors
  • Room 315 - View from room
  • Room 315 - Chest of drawers, TV, desk and sitting area from bed
 of 5 bubbles Bill_Hunt_AZ, 24 Dec 2016 | Read review
“My room faced the airport and I did not hear any noise from there.”
 of 5 bubbles Patricia1209, 25 Aug 2016 | Read review
“Our room 434 faced the Airport. But it was quiet.”
 of 5 bubbles PatrikQ, 4 Aug 2016 | Read review
5 of 5