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Hilton New Orleans Airport

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Hilton New Orleans Airport
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874 Reviews from our TripAdvisor Community

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Showing 855: English reviews
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Lafayette, Louisiana
Reviewed yesterday NEW

I've never been disappointed with our numerous stays at the Airport Hilton New Orleans. Every staff member from arrival to departure greets you with a smile, providing service needed to get you to your next destination.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lige D
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017 via mobile

My family and I stayed here after returning to port orleans from a weeklong cruise. Our room was not ready but they stored our bags for us while we explored the French quarter. When we returned to the hotel our room was ready and beautifulclean and spacious. Dominos delivered within 15 minutes. We had a 6am flight and at 4...

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Helpful?
Thank patricia m
About Hotel's Favourite Review
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear patricia m, Thank you for your gracious review. I am so glad you enjoyed your beautiful, clean and spacious guest room and that you had a flawless stay. It's wonderful that you enjoyed your time exploring the French Quarter. Your comments are much appreciated and we look forward to seeing you again on your next visit.

Hattiesburg, Mississippi, Usa
Reviewed 2 days ago NEW

This hotel is where we chose to stay overnight to catch an early flight out the next morning. Since we are Hilton Honors members we have come to expect great service everywhere we travel using the Hilton brand of hotels. This hotel is undergoing some renovations so I can overlook that, no problem. However my main complaint was the unfriendly...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gwen W
Reviewed 3 days ago NEWvia mobile

This hotel is a little disappointing. There are few people staffing the front desk; they seem nice enough, but the information they gave me was not accurate. The kitchen is having trouble refilling food items the buffet, leading to delays and some disappointment. The upkeep of the room and furniture is lacking; drawers stick and bathroom lights missing. The accommodations...

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Helpful?
Thank PaulYakshe
Bloomington, Minnesota
Reviewed 4 days ago NEWvia mobile

We stayed at this Hilton well my wife attended a conference at the hotel. One of our fellow guests tried to check into a room, but the smell was so foul she had to get another room. We found out that there is major construction going on and is their opening walls bad smells are permeating certain rooms. A lot...

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Helpful?
Thank scan1man
Toronto, Canada
Reviewed 5 days ago NEWvia mobile

It was our last days in NOLA and we don't want to commute from DT to the Airport so we decided to stay at the Hilton and we loved it. It was the NYE celebration in NOLA . The rooms are clean and nice with an outdoor pool, the atmosphere was beautiful. There's a free shuttle to and from the...

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Helpful?
Thank Rachelle L
Menlo Park, CA, United States
Reviewed 5 days ago NEW

I've stayed at this hotel MANY times, especially when I have an early morning flight the next day. The location and access to the airport via the hotel shuttle is excellent. The rooms are in need of an updating but are OK - certainly a good value! Staff is great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 412reneer
Mechanicsburg, Pennsylvania
Reviewed 6 days ago NEW

We recently stayed here due to an early morning flight and not wanting to get up too early. This hotel is directly across the street from the terminal so it's a 5 minute trip. We were able to turn our car in the night before and save the morning hassle because they have 24 hour shuttle service. Very nice hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Abbymax1
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Abbymax1, Thank you for your wonderful review. So glad you found our hotel nice and staff friendly. We can’t wait to see you again!

Baton Rouge, United States
Reviewed 1 week ago

If the goal is to stay near the New Orleans airport, then this Hilton hotel has the best location. However, the rooms are dated and not very well ventilated. Taking a shower adds to the mugginess of the room. The solution is to keep the door to the bathroom closed at all times. I am not sure if this will...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank annenE401BH
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear annenE401BH, We appreciate you taking the time to share your experience. I am so glad to hear you enjoyed our location. Also, we are about to embark on guest room renovations and I am sure all of our guests will be pleased with the results. I would like to let you know one of the benefits as a member...

Reviewed 1 week ago via mobile

I stay at this hotel every time I come to town. Very convenient and super nice staff. I ate dinner in restaurant and it was good. Buffet at breakfast was enjoyable as well. There are a couple of funny things that I took pictures of...one is the iron, 1976 called and they want their iron back! Other is hot water...

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Helpful?
1Thank Jason H
Tom M, General Manager at Hilton New Orleans Airport, responded to this review

Dear Jason H, Thank you very much for your review and thank you for staying with us when you come to town. I am glad you find us convenient and our staff super nice. Thank you for bringing the iron and sink handle to our attention so that we can get these items corrected. Again thank you and we look...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton New Orleans Airport hotel is the only New Orleans full-service hotel located directly across from Louis Armstrong International Airport in Kenner, Louisiana. We offer an on-demand, complimentary airport shuttle that arrives within minutes of your call. With easy access to Interstate 10 and just minutes from downtown New Orleans, the hotel is the ideal base for exploring the world-famous French Quarter and family attractions. Self-parking is gated and a daily fee applies. The Hilton New Orleans Airport is the perfect location for business or leisure travelers, Guests can unwind or catch up on work in the spacious lobby, which offers complimentary WiFi access. Enjoy Breakfast in Café LaSalle Restaurant with ceiling-to-floor windows overlooking the lush courtyard. The 24-hour complimentary fitness center features the latest modern equipment. Keep fit with a workout followed by a rejuvenating swim in the outdoor pool. Relax in the whirlpool, and then treat yourself to classic New Orleans food for lunch or dinner in the Second Line Sports Edition - the perfect location for casual networking or catching sporting events on the flat-screen HDTVs. Host a business meeting or social event at this Hilton New Orleans Airport hotel. Choose from more than 21,000 sq. ft. of flexible function space - including a 6,000 sq. ft. Grand Ballroom - all of which is conveniently located on one floor. ... more   less 

Additional Information about Hilton New Orleans Airport

Address: 901 Airline Dr, Kenner, LA 70062-6922
Region: United States > Louisiana > Kenner
Price Range: €137 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose somewhere else”
_margoramage, 23 Mar 2017 | Read review
“Get a pool or non airport room to cut down on the noise”
JoshW937, 5 Jan 2017 | Read review
“Though close to the airport, even facing MSY we heard almost no plane noise. Rooms to the back will be quieter”
  • Room 315 - Sink & vanity
  • Room 315 - View from room
  • Room 315 - Outlets on chest of drawers
  • Room 315 - Safe in closet
  • Room 315 - Bed, chest of drawers, TV, coffeemaker toward closet and bathroom
  • Room 315 - Closet w/ mirrored doors
  • Room 315 - View from room
  • Room 315 - Chest of drawers, TV, desk and sitting area from bed
Bill_Hunt_AZ, 24 Dec 2016 | Read review
“My room faced the airport and I did not hear any noise from there.”
Patricia1209, 25 Aug 2016 | Read review
“Our room 434 faced the Airport. But it was quiet.”
PatrikQ, 4 Aug 2016 | Read review
5 of 5