WoodSpring Suites New Orleans Airport
38 reviews
#10 of 17 Hotels in Kenner
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2232 Veterans Memorial Blvd, Kenner, LA 70062-5463
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (25)
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A note from WoodSpring Suites New Orleans Airport
Updated 02/06/20
About
#10 of 17 hotels in Kenner
Location
Cleanliness
Service
Value
WoodSpring Suites New Orleans Airport is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel and a 100% smoke-free hotel - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Self-serve laundry
Wifi
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Location
Full view
48Car recommended
Grade: 48 out of 100
52Restaurantswithin 1 km
2Attractionswithin 1 km
38Reviews0Q+A6Room tips
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I have no idea why anyone would want to stay at this facility. It is clean. There is a kitchnette (no utensils, pots or pans) A television, no consistent wifi, (extra fee for fast speeds and more than one device), no ice machine, no breakfast, no coffeepot, no airport shuttle, 2 pillows (so thin it can barely be called a pillow) terrible mattress with thin sheets and thin blanket, the heater and air are excellent though. The attendant complained about the renters bother her at the desk. Later that same attendant was using profanity speaking to another worker. I can't recommend and I wont be back. Sorry.
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Date of stay: November 2019
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Nationwidehotelmgmt, Guest Relations Manager at WoodSpring Suites New Orleans Airport
Responded 27 Nov 2019
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We appreciate your feedback. -Charlie, Guest Engagement Specialist - WoodSpring Suites
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The management at this hotel is horrible. Very rude, very unprofessional. The hotel is dirty with mold in rooms. I will never stay with this hotel chain again. Very bad 1st impression. Fire the GM here and get somebody who takes pride in their job.
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Date of stay: November 2019Trip type: Travelled on business
2 Helpful votes
Helpful
Response from Nationwidehotelmgmt, Guest Relations Manager at WoodSpring Suites New Orleans Airport
Responded 12 Nov 2019
Thank you for your feedback, Joshua. I'm so sorry to hear about the negative impression you got from the manager during your stay. We appreciate you letting us know so that we may continue to improve. We wish you the best in your future travels. -Charlie, Guest Engagement Specialist - WoodSpring Suites
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This is just the most basic of lodging. Nothing spectacular about the room at all (for example, no coffee pot). Just a place to sleep. The lady at the front desk was not very friendly. She never looked us in the eye once, and seemed as if she would rather be somewhere else. If I'm ever back in the area, I would pay more to stay somewhere more upscale.
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Date of stay: June 2019Trip type: Travelled with family
Value
Rooms
Service
2 Helpful votes
Helpful
Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites New Orleans Airport
Responded 1 Jul 2019
Thank you for the feedback. We appreciate knowing how we're coming across and it sounds like we were not what you expected and prefer. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are so sorry we disappointed you.
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I am a travel in the medical field. the Woodspring Suite New Orleans Airport is located in an area where you have every thing you could want to be near like reasturants, shopping, and easy acess to Interstate 10 making it easy to get to downtown or any other area. the best part of the hotel was the staff. they treated me like I was family and were there to help me with any needs i needed. its clean and safe from crime and very pet friendly. When i return its the only place i would stay. thank you to the staff you have made my stay a better on e than i expected. Y'ALL ARE THE BEST.
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Date of stay: September 2018Trip type: Travelled on business
Value
Rooms
Service
Room Tip: All their rooms are good.
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1 Helpful vote
Helpful
Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites New Orleans Airport
Responded 20 May 2019
We are thrilled to hear you enjoyed your stay at WoodSpring Suites New Orleans Airport and that we exceeded your expectations! We love to hear from satisfied guests. Thank you for sharing such kind words about our hotel and staff. We appreciate you! #WoodSpringGuestsRock
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At first I was skeptical about staying here due to all the reviews. The staff explained at check in that they provide free coffee from 4:30 am and free WIFI. I was also informed of the linen exchange. They also had a very clean laundry facility with vending machines inside. Wish I could have stayed longer.
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Date of stay: January 2019Trip type: Travelled on business
Rooms
Location
Service
Helpful
Response from Julia R, Guest Relations at WoodSpring Suites New Orleans Airport
Responded 23 Jan 2019
The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again! #WoodSpringGrateful
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PRICE RANGE
US$71 - US$110 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaKenner
NUMBER OF ROOMS
121
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Claim Your Listing Frequently Asked Questions about WoodSpring Suites New Orleans Airport
Which popular attractions are close to WoodSpring Suites New Orleans Airport?
Nearby attractions include Laser Tag of Metairie (1.1 km), Sylvester's Western Wear (0.6 km), and Humbug Costumes (0.5 km).
What are some of the property amenities at WoodSpring Suites New Orleans Airport?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at WoodSpring Suites New Orleans Airport?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at WoodSpring Suites New Orleans Airport?
Yes, free parking is available to guests.
What are some restaurants close to WoodSpring Suites New Orleans Airport?
Conveniently located restaurants include Cafe du Monde, Harbor Seafood & Oyster Bar, and Brick Oven Cafe.
Are there opportunities to exercise at WoodSpring Suites New Orleans Airport?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at WoodSpring Suites New Orleans Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to WoodSpring Suites New Orleans Airport?
Many travellers enjoy visiting Longue Vue House and Gardens (11.4 km), Destrehan Plantation (14.1 km), and Edgar Degas House Creole Impressionist Tour (15.9 km).
Is WoodSpring Suites New Orleans Airport accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.