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Room & Suite (8)
Dining (3)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites New Orleans Metairie
Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 2 hotels in Harahan
Location
Cleanliness
Service
Value
Both business travelers and vacationers alike will enjoy the comfortable and friendly TownePlace Suites New Orleans Metairie extended stay hotel. This New Orleans area pet friendly hotel is designed to meet the needs of an extended stay guest, whether visiting for vacation or business. Enjoy free wireless Internet access and fully equipped, full size kitchens. Enjoy all the comforts of home with complimentary continental breakfast, outdoor swimming pool, on-site fitness center, and personal laundry facility.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Outdoor pool
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Location
Full view
47Car recommended
Grade: 47 out of 100
33Restaurantswithin 1 km
3Attractionswithin 1 km
174Reviews5Q+A21Room tips
Reviews
Traveller rating
- 54
- 47
- 41
- 16
- 16
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
I stayed at this hotel and I couldn’t sleep after seeing a roach in my room. After seeing one I start looking around and start to see more. The lady at the front desk didn’t offer to move me into another room. I lost sleep the whole night and end up going to another hotel. I wouldn’t recommend nobody to stay there. I am a Ambassador elite member with Marriott and I never experienced nothing like that before. I do have photos and video. Ugh
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Taylor McCrary, General Manager at TownePlace Suites New Orleans Metairie
Responded 16 Sep 2020
We are so sorry for your experience during your stay. We hope to serve you better the next time your travels bring you to our area. Team TPS
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Stayed here for 4 nights with my son, while on a father son trip. The hotel is quite dated and showing wear. It was reasonably clean, but the pool seemed to lack maintenance. Breakfast and breakfast staff were very good. Rooms were ok. Pull out sofa came with a pillow and blanket. No sheets. Had to ask for sheets.
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Date of stay: February 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Explorer66421944029, General Manager at TownePlace Suites New Orleans Metairie
Responded 5 Jun 2020
Thank you for staying with us at TownePlace Suites Metairie! We look forward to serving you better the next time your travels bring you to our area! Taylor McCrary General Manager
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From the moment I arrived, the check-in was very accommodating to my requests. Michael, the person that greeted me, went above and beyond to make my 2 week stay wonderful. He even texted me with a phone so we could text any other things that I need. Centrally located, restaurants, shops, movie theater and Malls within walking distance. Also by being so close to the River, plantations are not to far and show how New Orleans started. Less than 20 to the Quarter and 10 to airport, makes it very convenient. It sits in a very quiet warehouse area that makes it very safe. Could not have asked for a better Christmas and New Year hotel stay.
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Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Explorer66421944029, General Manager at TownePlace Suites New Orleans Metairie
Responded 5 Jun 2020
I am pleased to hear that you had a great stay at our property! Michael is a great asset to our team and I will let him know of your kind words! Taylor McCrary General Manager
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Stayed in TownePlace before but didn’t have problem. But this one is a nightmare! We found dog ticks in the room! There are couple of huge dogs in the other rooms. The hotel might have high occupancy and the breakfast room is all packed! Management should open another room for breakfast to ease the traffic! Original plan is to stay three night and have to check out immediately to avoid sleeping with the dogs and the dog ticks!
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Date of stay: December 2019Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Explorer66421944029, General Manager at TownePlace Suites New Orleans Metairie
Responded 5 Jun 2020
361Kevinn, We are terribly sorry you had a poor experience at our hotel! We hope to serve you better the next time your travels bring you to our area! Taylor McCrary
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Got into New Orleans after flying all day. The staff at this hotel were incredibly kind and accommodating (gave the fam cookies at check-in!). Check-in was fast, and the room was very clean. I’m very picky with rooms, and it passed my standard and even had a nice pull out couch for the kids. Very pleased. Breakfast was great, too! Will be staying here every trip to NOLA.
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Date of stay: November 2019Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Explorer66421944029, General Manager at TownePlace Suites New Orleans Metairie
Responded 5 Jun 2020
Loveslabs1, Thank you for staying with us! We are glad you enjoyed your experience and look forward to your next visit! Taylor McCrary General Manager
Read more
PRICE RANGE
US$104 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites new orleans metairie hotel harahan
LOCATION
United StatesLouisianaHarahan
NUMBER OF ROOMS
125
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Claim Your Listing Frequently Asked Questions about TownePlace Suites New Orleans Metairie
Which popular attractions are close to TownePlace Suites New Orleans Metairie?
Nearby attractions include Adventure Quest Laser Tag (0.5 km), The Mill Bar (1.1 km), and BooKoo Bounce (0.3 km).
What are some of the property amenities at TownePlace Suites New Orleans Metairie?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at TownePlace Suites New Orleans Metairie?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at TownePlace Suites New Orleans Metairie?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites New Orleans Metairie?
Conveniently located restaurants include Copeland's of New Orleans, Raising Cane's Chicken Fingers, and Five Guys.
Are there opportunities to exercise at TownePlace Suites New Orleans Metairie?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites New Orleans Metairie?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at TownePlace Suites New Orleans Metairie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites New Orleans Metairie offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to TownePlace Suites New Orleans Metairie?
Many travellers enjoy visiting Longue Vue House and Gardens (6.6 km) and Camp Parapet Monument (3.4 km).
Is TownePlace Suites New Orleans Metairie accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.