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Holiday Inn New Orleans West Bank Tower

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Traveller (127)
Room & Suite (84)
Dining (10)
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Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“round house”(14 reviews)
“new orleans”(101 reviews)
“french quarter”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn New Orleans West Bank Tower
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Offers from Holiday Inn New Orleans West Bank Tower
Special Offer: Book Direct and Save
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Reviews (345)
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117
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All reviewsround housenew orleansfrench quarterfront deskbar and grillhotel restaurantwest bankroad noiseattached restaurantlight sleepersink areafree parkingtop floorwould stay here againgreat place to stayacross the riveralgiers ferry
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11 - 15 of 335 reviews
Reviewed 10 March 2018 via mobile

This has to be the worst Holiday Inn going. No parking, the room not made up and dirty. Not the room booked (twin beds) given a king room with one bed. I will never stay at a holiday inn anywhere in the world and will...More

1  Thank ScubaTrust
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 13 March 2018

Hi ScubaTrust, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. I would like to start by apologizing to you for not meeting your expectations. I'd love to discuss this more with you offline....More

Reviewed 1 March 2018 via mobile

Get ready for the worse experience of your life, we get there about an hour early, stand at the counter, no other customers standing, well the EMPLOYEE is busy chatting with another EMPLOYEE, so we greet them like a good customer should act, when entering...More

2  Thank Sam B
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 5 March 2018

Hi Sam, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. I would like to start by apologizing to you for not meeting your expectations. I'd love to discuss this more with you offline....More

Reviewed 24 February 2018 via mobile

My stay at this hotel started great! I stayed for 5 nights and it wasn’t until the 3rd night that issues started popping up. First I will say hotel is in a convenient location (across from the interstate) while noisy, I had no issues sleeping...More

Thank Ashley E
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 28 February 2018

Hi Ashley, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. I would like to start by apologizing to you for not meeting your expectations. I'd love to discuss this more with you offline....More

Reviewed 10 February 2018 via mobile

Awesome staff, easy to find, plenty of stuff nearby, easy access to the highway, clean hotel, excellent service, parking lot is a little tight though. Hotel has a restaurant attached to purchase breakfast lunch dinner.More

Thank ladylapoet
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 19 February 2018

Hi Ladylapoet, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. We are so pleased that you enjoyed your stay. Thank you for mentioning our cleanliness, convenient locations and of course our AWESOME staff....More

Reviewed 8 February 2018 via mobile

The hotel is located near the a busstop and the bus takes you to downtown New Orleans for only 2 bucks. The room is spacious and the bed was fine. There was sad to say a small problem that could have been fixed easy but...More

Thank Natasja S
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 9 February 2018

Hi Natasja, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. We are so pleased that you enjoyed your stay. Sorry about the issues you experienced during your visit. I'd love to discuss this...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$95 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (127)
Room & Suite (84)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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rose82d
31 August 2017|
Answer
Response from chayesocali | Reviewed this property |
The manager there is great! I doubt there would be a problem. We went on a 7 day cruise and our car remained safe.
0
Votes
SeNoraB11
13 March 2017|
AnswerShow all 3 answers
Response from HolidayInnWestbank | Property representative |
Hi to our friend from the windy city! Although the hotel does not operate a shuttle service we are happy to help coordinate transportation with our recommended vendor - A+ transportation and their number is 504-266-4986... More
0
Votes
Deborah Angel L
17 February 2017|
AnswerShow all 4 answers
Response from HolidayInnWestbank | Property representative |
Hey Deborah, We'd love to check availability and rates for you. You mentioned you emailed me but it didn't go through - can you verify you used dfloyd at hiwestbank (sorry TA won't allow links or email in response... More
0
Votes
Room Tips
"Call Ahead, Breakfast NOT included unless specified"
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"Don't stay here."
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"Rooms with numbers ending in 8,9,10, or 11 might be better as they should face away from the highway."
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"Select a room away from the highway"
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