We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Knights Inn Gretna New Orleans West Bank

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Knights Inn Gretna New Orleans West Bank
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

228 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Knights Inn Gretna New Orleans West Bank
See the most recent reviews
Showing 223: English reviews
Alexandria, Louisiana
Reviewed 22 September 2015

i chose this hotel because it offered a good cruise rate and got a chance to arrive one day early and spent the night at this hotel. first of all, it's not Quaiity inn, but New Orleans Expressway motel but the confusion does not stop there! you walk in the lobby, and the sign say "econolodge"!! wait it gets better,...

 Report
Helpful?
2Thank Regina G
Amy-Lynn P, General Manager at Knights Inn Gretna New Orleans West Bank, responded to this review

Dear Regina G, Thank you so much for taking the time to share your review with us. We are so sorry to hear about your experience here at the New Orleans Expressway Hotel & Suites. We assure you that our guests' safety is our number one priority, and we regret that you felt otherwise. We work very hard to ensure...

Houston, Texas
Reviewed 14 September 2015

UsuallyIi would not stay at a hotel that you can access your room from the outside, but because downtown was so croweded due to NFL kick off season I had to find somewhre else to stay. Not only was the price reasonable the hotel and hotel staff was very friendly and my room was gorgeous. I stay in a hotel...

 Report
Helpful?
2Thank Jolaoso R
Amy-Lynn P, General Manager at Knights Inn Gretna New Orleans West Bank, responded to this review

Dear Jolaoso R, Thank you so much for taking the time to share your kind review and for your loyalty! Nothing makes us happier than hearing that you enjoyed your stay with us here at the New Orleans Expressway Hotel & Suites. We certainly pride ourselves on exceptional service and facilities and it's wonderful you agree. You are a valued...

Reviewed 8 September 2015 via mobile

Do not stay here. Rooms were disgusting, one bed sheet had a stain and holes. House keeping never came to clean our room over the 3 day period we were there. There wasn't a phone in our too. To call front desk. One of the women when I checked in was very nice but the other young lady was very...

 Report
Helpful?
Thank Eddie V
Amy-Lynn P, General Manager at Knights Inn Gretna New Orleans West Bank, responded to this review

Dear Eddie V, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your...

New Orleans, Louisiana
Reviewed 6 September 2015

Since my last visit, I was contacted by the manager and asked to give them another try. This visit was much better. Room was clean, had everything I needed, and it was quiet. No complaints, except my "do not disturb" sign was ignored and the housekeeper woke me up. NOT COOL, but I believe it was dealt with.

 Report
Helpful?
Thank phoebessh
Amy-Lynn P, General Manager at Knights Inn Gretna New Orleans West Bank, responded to this review

Dear phoebessh, Thank you so much for taking the time to share your review with us! We are so happy to hear that you enjoyed your most recent stay with us here. We are thrilled to see that you saw a difference in your recent stay versus your previous. We take your feedback very seriously and will pass along your...

Orlando, Florida
Reviewed 30 August 2015

This was a cheap alternative to staying in the French Quarters for New Years Eve. The parking was free and it only too 15 min to get into the city. The buildings are a bit run down. Only 1 outlet worked in the room, which was the one with the TV. This made it had to charge your phone. The...

 Report
Helpful?
Thank BigPinkBang
Amy-Lynn P, General Manager at Knights Inn Gretna New Orleans West Bank, responded to this review

Dear BigPinkBang, Thank you for taking the time to share your feedback with us. We are sorry to hear about your most recent stay with us here at the New Orleans Expressway Hotel & Suites. We pride ourselves on exceptional service and facilities, and we regret that you felt otherwise. It is feedback such as yours that allow us to...

Chalmette, Louisiana, United States
Reviewed 17 August 2015

I am a choice member and this hotel is changing from a quality inn to an econo lodge, the internet is really bad, and the rooms are not up to quality standards, and when you ask to speak with a manager, the clerks will not tell you there names and they take a message, but GUEST WHAT THE MANAGERS DO...

 Report
Helpful?
Thank Aj W
Montclair, Virginia
Reviewed 1 August 2015

I'm sorry to say this but I strongly recommend that you do NOT stay here. Filthy in every way. Room musty and dirty. T.V not working, rusty refrigerator. No towels. Trash outside door, curtains torn. Breakfast a joke, hot burners on but no food except rubbery eggs. Staff were pleasant enough but the amenities failed badly.

 Report
Helpful?
Thank jjmac2015
Reviewed 30 July 2015 via mobile

We booked this hotel through stay123 for the stay and cruise option. We arrived very early in the morning and our room was ready. Clean room with a nice shower. Kids swam in the pool. Room was very cool. Enjoyed a nice continental breakfast before the cruise left. Shuttle took us straight to the port. Great stay! * as a...

 Report
Helpful?
2Thank Tiffany F
Terre Haute, Indiana
Reviewed 6 July 2015

First room had black hair on the bed,in the clean towels and on the bathrm floor. Had a musty smell. They upgraded the room for us. Building is in rough shape, looked like it was ready to cave in. Pool was green,broken down. Wifi didn`t work. Alot of water damage in the ceiling and breakfast/bar area. Bar was not in...

 Report
Helpful?
2Thank DD205
Harrison, Arkansas
Reviewed 2 July 2015

I am a type of person who will read good and bad reviews and take them with a grain of salt. I have stayed at many hotels of different styles so I feel I have a pretty good eye for rating them. The Choice Hotels (The Quality Suites Line in question) are usually pretty basic "Clean" hotels with your normal...

 Report
Helpful?
3Thank Owayhappy

54 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (53)
Viewed
Bathroom (4)
Viewed
Room/Suite (25)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Gretna
0.1 km away
Days Inn Gretna New Orleans
1.8 km away
Holiday Inn New Orleans West Bank Tower
1.9 km away
La Quinta Inn New Orleans West Bank / Gretna
Show Prices
Show Prices
Show Prices
1.9 km away
Courtyard New Orleans Westbank/Gretna
14.0 km away
Ramada Metairie New Orleans Airport
4.0 km away
BEST WESTERN PLUS Westbank
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Knights Inn Gretna New Orleans West Bank

Address: 100 Westbank Expy Bldg A, Gretna, LA 70053-5613 (Formerly New Orleans Expressway Hotel and Suites)
Region: United States > Louisiana > Gretna
Price Range: €59 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Knights Inn Gretna New Orleans West Bank 1.5*
Number of rooms: 309
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Expedia so you can book your Knights Inn Gretna New Orleans West Bank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Gretna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Knights Inn Gretna New Orleans West Bank staff and other travellers.
5 questions
Ask a question
Spring Hill, Florida
over a year ago

See all questions (5)

Questions? Get answers from Knights Inn Gretna New Orleans West Bank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if new management, it is for sale or was it sold then new management and then for sale again!!!!??????”
 of 5 bubbles neilcC7309GZ, 26 Oct 2015 | Read review
“The pool view was amazing”
 of 5 bubbles jolaosor, 14 Sep 2015 | Read review
“Don't stay here period.”
 of 5 bubbles jjmac2015, 31 Jul 2015 | Read review
“Avoid at all cost”
 of 5 bubbles DD205, 6 Jul 2015 | Read review
“top floor in the back.”
 of 5 bubbles Douglas Reid, 14 Jun 2015 | Read review
5 of 5