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I am generally happy with my stays at Marriott Courtyard properties, but not this time. I stayed at this location on June 4 for one night with my wife and youngest son for a funeral we attended nearby. Upon arriving, I had to dodge dog...More
Response from Darrius G, General Manager at Courtyard New Orleans Covington/MandevilleResponded 8 June 2018
Speaking on behalf of the entire hotel, I deeply regret the unfortunate incidents you experienced during your stay with us. Clearly our staff should have addressed the areas of concern with a greater sense of urgency.
Your comments will be shared with our entire team....More
I spent a long weekend with family for a wedding. The staff was friendly and helpful. It was a great place to relax after all the wedding festivities. I especially enjoyed our daily family breakfast. Shonda and Gloria were kind and gracious everyday. They always...More
The hotel was clean and very comfortable and the staff, especially Kathy Easter, were very responsive and helpful. My only complaint is that on my 2nd night stay I arrived back at the room late at night and found the dirty towels on the floor...More
I can't believe how great the service was here. We stayed a week mon -Fri and I've never felt more at home than I did here. All of the employees made us feel so welcomed and even loved, which is something lost in the service...More
Thank Jennifer L
Response from Darrius G, General Manager at Courtyard New Orleans Covington/MandevilleResponded 13 May 2018
Good Evening Jennifer L,
We are very happy to hear that your experience with our hotel met your expectations. We value our guests and are very pleased that we made you feel welcomed with a sincere sense of love. I will be sure to share...More
I spent one night here for work recently. Not really a special place (you’re not paying for it), but the people working here were all exceptionally nice. I did not use any of the facilities other than the room and the WiFi, which seemed reasonably...More
Response from Darrius G | Property representative |
Thank you for your interest in our hotel. We have a two-bedroom suite that has a double/double in one room and a King and the other. They have two separate baths, one shared living area and one kitchen.