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Great, comfortable experience. We were especially impressed with the attitude and customer service provided by Rachel in the Bistro. Her pleasant and ever helpful personality was a delight each morning.
Prepaid for this stay, but front desk personnel continued running my card. Broken equipment in pool/hot tub area. Pool area could surely utilize a good scrubbing as well. Separate building from check in was found unsecured multiple times during stay. Rooms were clean and neat...More
Thank Randy W
Response from Darrius G, General Manager at Courtyard New Orleans Covington/MandevilleResponded 6 February 2018
Please accept my sincere apology for the problems you experienced with our hotel during your recent stay. I understand how frustrating this must have been for you. We will make sure we implement proper steps to avoid a repeat occurrence of this nature....More
We had a 3 night stay in this hotel. I cannot emphasize enough how the staff went above and beyond to accommodate our needs. From Front Desk to Night Security and everyone in between. Friendly, courteous and conscientious. Example: The last night of our stay...More
Everyone here is so friendly and accomodating! My family and I stayed a couple of nights here over Christmas time. The property is very clean and has many restaurants around. Shanda Alvia and Miss. Gloria took great care of me in the bisto while I...More
I stayed two nights in the hotel. I liked the stay. I would like to say special thanks to Denise at the front desk. She was very considerate and helpful.
The one thing that I did not like about the hotel was a bad (stale)...More
Response from Darrius G | Property representative |
Thank you for your interest in our hotel. We have a two-bedroom suite that has a double/double in one room and a King and the other. They have two separate baths, one shared living area and one kitchen.
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"Request a room in the section of the hotel with the working elevator if stairs are a concern for you."