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Diamond Jack's - Bossier City

557 reviews
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Traveller (139)
Room & Suite (43)
Pool & Beach (3)
Overview
  • Excellent12%
  • Very good17%
  • Average17%
  • Poor19%
  • Terrible35%
5 days ago
“Evening visit To Diamond Jacks”
2 weeks ago
“Great deal nice size space but hotel needs upgrades”
Free Internet
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (557)Write a Review
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21 - 25 of 557 reviews
Reviewed 6 January 2018

We really enjoyed our room. It was tops. There wasn't many places to eat didn't cost and arm and a leg. If fact we went out to eat. The check in experience wasn't very friendly. 20% of the slots were out of order. If it...More

Review collected in partnership with this hotel
Thank 250harry
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 8 January 2018

I appreciate & value your comments. I am happy you had some good moments during your stay and apologize some areas did not meet your expectations. Thank you for bringing these issues to my attention. Mike Howard VP/GM

Reviewed 5 January 2018

This hotel is gross. With outdated rooms, rust on the floors, dirty blankets with blood stains. Was a horrible experience. Internet didn't work and when I called the front desk, they weren't helpful. They just said there was nothing they could do. Only reason they...More

Review collected in partnership with this hotel
Thank Kristy v
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 8 January 2018

I am truly sorry your overall experience at DiamondJacks did not meet your expectations. Mike Howard VP/GM

Reviewed 2 January 2018

this place is so nasty that I just let you have my room money. There is no way I would stay there. I would think that the health care folks in la would shut your outfit down. I will make sure I try to inform...More

Review collected in partnership with this hotel
Thank flc2018
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 5 January 2018

I am truly sorry your experience at DiamondJacks did not meet your expectations. Mike Howard VP/GM

Reviewed 30 December 2017

Booked this room when we were in town for a bowl game. $49 seemed like a great, but it proved to be a case of you get what you pay for. The room was large and spacious, but this property is in dire need of...More

Review collected in partnership with this hotel
Thank Beverly B
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 2 January 2018

Beverly, thanks for choosing to be our guest. I am sorry to hear there were some areas that did not meet your expectations. I appreciate you bringing those to my attention. Mike Howard VP/GM

Reviewed 27 December 2017 via mobile

We just passing through for just one night and we didn't know what to expect after reading all the reviews. We have a great surprise of a very big room,bathroom and Jacuzzi . Everything looks clean ,towels and pillows. I would recommend this hotel to...More

Thank maria945
Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 2 January 2018

What a wonderful review to read; thank you! It's fantastic to hear of your good experience at our property. Thanks for taking the time to share your experience. Mike Howard VP/General Manager

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Outdoor pool
Details
Price range
US$46 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$46 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Casino Hotel in Bossier City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (139)
Room & Suite (43)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Dru S
10 July 2016|
Answer
Response from Cathy E | Reviewed this property |
I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
0
Votes
Mimintx98
6 July 2016|
AnswerShow all 5 answers
Response from thesteevesgroup | Reviewed this property |
Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
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123
Room Tips
"keep going do not stop here"
Read review
"Very soft beds; not much back support though."
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"Not worth the price"
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"Ask for a refrigerator if needed."
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