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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

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SpringHill Suites Shreveport-Bossier City\/Louisiana Downs
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189 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Shreveport-Bossier City/Louisiana Downs
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Showing 189: English reviews
Benbrook, Texas
Reviewed 5 September 2016

We went to Bossier City to celebrate my 82nd birthday. My daughter booked our rooms in this hotel - WHAT A DELIGHTFUL SURPRISE! Beautiful lobby, comfortable rooms, fresh coffee available all day, and totally delightful staff members. We will stay here again!

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Helpful?
Thank Donna B
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Donna, Thank you for your wonderful review! We are very glad your daughter chose us for your 82nd birthday and even more glad that you had a fantastic stay. We look forward to seeing you on many more occasions, and may I wish you a belated happy birthday!

Tuscaloosa, Alabama
Reviewed 3 September 2016 via mobile

We booked this hotel in advance of us passing through on our way to Dallas, TX. The hotel is easily accessible off of the interstate and US highway. We found the staff to be super friendly and helpful. The room was beautiful and comfortable. If we are in this area again, we will definitely stay here.

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Helpful?
Thank Bubba35405
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Bubba, Thank you for reviewing us! I am glad our location was convenient and our staff were friendly and helpful! We just finished our renovations and are happy you found them beautiful and comfortable. We can't wait for your next visit!!

Cordova, Tennessee
Reviewed 21 August 2016

The hotel has been newly remodeled and it looks fabulous. The rooms are huge & loved the décor. Staff are super friendly and rooms were extraordinarily clean. Would definitely stay here again. Hot breakfast was also good. Great Experience!

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Helpful?
Thank v0nyad
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

v0nyad, Thank you so much for your review! We are loving our newly renovated hotel!! I very much appreciate your feedback. We look forward to seeing you again!

North Carolima
Reviewed 15 August 2016 via mobile

In great shape, still has that new hotel going for it. Rooms are nice, hotel staff is very nice and gave very good and accurate area advice for food. Would stay here next time in area. Next door to the Casuno and horse track, so if you need entertainment it is a very short walk. A few places to eat...

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Helpful?
Thank jimmymcfly
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for the review! You're right, we've got large, spacious rooms that are 25% bigger than your typical hotel. We're close to some great restaurants (Nicky's, Silver Star, Len's) and are within walking distance of the Harrah's Louisiana Down's Racetrack. Hopefully we'll see you again soon!

Reviewed 7 August 2016

We recently stayed at the SpringHill Suites at Louisiana Downs for a family event. The best aspect of this hotel was the excellent customer service. Every staff member greeted us, including the maintenance and housekeeping staff. The morning breakfast hosting staff were excellent. The front desk staff were extremely friendly and proactive in asking if we needed any extra items...

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Helpful?
Thank RDsquared
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for your review! We take great pride in the level of exemplary service we're able to provide to our guests, so I am glad that you saw that! You're right, our renovation is nearly complete (as of 8/16, should just be a few more day!). I hope you come back sometime soon to check it out. I apologize...

Louisiana
Reviewed 5 August 2016

Upon arriving at this hotel I saw that they were under renovations which is all well and good. The problem is that they put me in a room that was being renovated. I called down to the desk and reported the fact that there were not furniture in the room. I was told that I should not have been placed...

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Helpful?
Thank Milkmantt
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for the review about your prior stay. I'm sorry that there was not a couch in your room. Unfortunately due to an error in the shipping of the replacement couches, we prepared too quickly for the new ones that arrived late. I'm truly sorry that inconvenienced you, I know it would annoy me as well! Hopefully we will...

Marion, Arkansas
Reviewed 14 July 2016

We had a great stay for the weekend of July 8-10th. Everything was nice and clean. Construction was complete and the pool was open. The kids had a blast! The staff was very nice!! The rooms were very spacious, clean and comfortable.

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Helpful?
Thank dlefl0re
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

So glad that you and your family had a great stay! You're right, we're wrapping up our renovation and should be complete with the finishing touches any day now. We hope to see you again soon!

Glenpool, Oklahoma, USA
Reviewed 5 July 2016

Stayed here on a pass through. Construction continues but only on ground floor rooms so it didn't affect us. Quiet hotel, room was comfortable and great space. Breakfast was good and service excellent.

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Helpful?
Thank slas86
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review! You're right, and the renovation is nearly complete. Hopefully on your next pass through the area you can drop by again and see our great new Lobby and breakfast area, finished rooms and refreshed feel to the hotel!

Tulsa, Oklahoma
Reviewed 30 June 2016

Pros: Nice room, very comfortable bed, plenty of room, friendly service (had to call twice for extra pillows but front desk attendant and the gentleman who delivered them were both extremely polite), free decent breakfast, good parking, a/c worked wonderfully (very important in high 90s and high humidity 😉), good shower pressure and temp. Cons: The renovation currently has the...

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Helpful?
Thank CancunNewlyweds2008
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

We're so glad you enjoyed your stay! With this renovation we are only making some great improvements and hope that you'll be back again soon to see the refreshed hotel. I assure you the pool will be open for your kids, so bring them by!

Houston, Texas
Reviewed 21 June 2016 via mobile

I love Marriott hotels but this time was not the best choice as the hotel is under construction. The AC was noisy. It was impossible to eat breakfast because of the noise. The staff was friendly and apologetic. I believe it will be good in the future.

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Thank maggieven
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review! We are sorry about the noise and construction during your time, we know it was inconvenient. Let me assure you that in a few weeks when everything is complete, the hotel will look and feel fantastic! I hope the next time you are in town you will visit our hotel again and see what all the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Address: 8010 E Texas St, Bossier City, LA 71111-7016
Region: United States > Louisiana > Bossier City
Price Range: €79 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Shreveport-Bossier City/Louisiana Downs 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
Springhill Suites Bossier City
Hotel Style:
#8 Business Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Shreveport-Bossier City/Louisiana Downs staff and other travellers.
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Questions? Get answers from SpringHill Suites Shreveport-Bossier City/Louisiana Downs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over priced and a rip off.”
 of 5 bubbles therssiam2015, 14 Nov 2016 | Read review
“book ANY other hotel not Marriott--and not on top of a horse racing track.”
 of 5 bubbles U4519QVsandras, 24 Oct 2016 | Read review
“lower floor rooms closer to pool and cafe”
 of 5 bubbles VicS906, 6 Sep 2016 | Read review
“Ground floor room with handicap facilities. Toilets a little higher. No lip to step over for shower and grab bars conveniently placed.”
 of 5 bubbles donnabH581EH, 5 Sep 2016 | Read review
“If you want a view of the horse race track - opt for rooms X25-X43 - we stayed on 4th floor in rm 442 & it was amazing - HUGE room.”
 of 5 bubbles v0nyad, 21 Aug 2016 | Read review
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