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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

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SpringHill Suites Shreveport-Bossier City\/Louisiana Downs
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Gilmer, Texas
Reviewed 3 weeks ago via mobile

The hotel room was excellent, very spacious. We enjoyed the indoor pool and weight room. Angie at check in and the cleaning staff were friendly all the time! The hotel is located next to the horse track and Harrah's which was a huge plus for us! We can't wait to return!

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Thank AmberCRIA81
Dallas, Texas
Reviewed 4 weeks ago via mobile

The fiance and I decided to head to Shreveport for the weekend and chose the Springhill Suites for our stay. This location particularly because of the pictures we saw online. Check in was typical as our front desk receptionist was polite and informative about the surrounding restaurants. She asked my room preference 1st or 2nd floor which I thought was...

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Thank nicoleclark214
Louisiana
Reviewed 4 weeks ago via mobile

I stayed only one night but was impressed with the quality of this hotel. The room and lobby area was fresh and clean and the fitness room includes both cardio machines, free weights and one multi-purpose weight machine. I was also pleased to discover that, despite being located at the junction of two interstate highways, my room was quiet. The...

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Thank bandman15
Howell, Michigan
Reviewed 12 February 2017

Located right next to turn 4 of the Louisiana Downs racetrack. Checkin was great. Our room was fine but a long ways from elevator which made it difficult to maneuver. Breakfast was average and understaffed since hotel was packed. No whirlpool!

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Thank hurricane48
Hot Springs, Arkansas
Reviewed 5 February 2017 via mobile

Hotel suite was perfect, we had a king size bed with couch, desk, mini fridge kitchen sink area and microwave. There is a free breakfast of scrambled eggs, waffles, sausage gravy, and sausage along with the usual apples and bananas, yogurt and cereal. Service couldn't be any better. Love the location, right off the interstate and 5 minutes or less...

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Thank itsy2013
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Itsy2013, Thank you very much for your review! I am pleased that you enjoyed our hotel amenities and our service. We do have a very convenient location to anywhere in the Shreveport/Bossier area and I thank you for mentioning that. I look forward to continuing to be your hotel of choice in our area!

Crystal Springs, Mississippi
Reviewed 4 February 2017 via mobile

Miya Is awesome! She took care of us in perfect fashion. She is very knowledgeable about Marriott and the local area. Was very attentive to our needs and special requests. See Miya at the front desk for any needs that may arise during your stay.

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Thank Tripallyn
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Mr. Taylor, Thank you so much for the comments about Miya! She is a great team member and I am especially proud as I hired her! I will make sure she sees the comment and is given appropriate recognition. Thanks again and we look forward to your next visit!

Marshalltown, Iowa
Reviewed 2 February 2017

Stayed in a 4th floor accessible room, which we requested. The room was huge and had everything needed to make our stay outstanding. The view looking out at the horse track was a treat. Hotel was clean, bright, and had all amenities we were looking for. The breakfast had lots of choices and was well presented. Every staff member we...

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Thank Jean B
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Jean, Thank you so very much for taking the time to write a review! I am glad we were able to honor your requests and you were happy with the amenities. We pride ourselves in the service we give our guests and always appreciate the recognition. I am glad you would be willing to recommend our hotel and hope to...

Reviewed 3 January 2017 via mobile

This hotel is perfect if you're going to Louisiana Downs! Easy walking distance across the parking lot, very clean rooms, helpful staff, and overall great experience. It's more affordable than the hotel at the casino, and you don't leave smelling like an ashtray, which is a huge plus for me!

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Thank Marlo1019
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Marlo, Thank you very much for the review! We definitely take pride in our property and are glad that it shows to our guests. Rate wise, we have the best product for our area. I hope you have a great New Year and hope we get to see you soon!

Reviewed 3 January 2017 via mobile

I really liked this hotel right next to the Harrah's Casino Louisiana Downs. We were running late for our 3:00 check in, so I called the hotel and Max was very understanding and assured me that it was fine to arrive late. Our room was really nice and it faced the race track. I will definitely stay here again!!!

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Thank LaTiffany S
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

LaTiffany, Thank you for your review! Our posted check-in time starts at 3:00PM but goes all night. I'm glad Max was able to put you at ease and made sure you had a trackside too. Quarter Horse season is starting, so hopefully we will get to see you soon. I hope your New Years Eve was awesome and am pleased...

Reviewed 11 December 2016 via mobile

The hotel staff was very attentive. Called room service for towels and I could barely hang up the phone before WARM towels were delivered to the door!! Was greated by every staff member with a smile. The room was clean and well maintained as was the rest of the hotel. The pool was warm and clean would absolutely go backm

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Thank Amber W
Mark W, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Amber, Thank you so much for the review! I'm glad we were able to exceed your expectations with our service. I truly believe our service sets us apart from the other hotels in our area. I am also glad you enjoyed the amenities our hotel offers and I very much look forward to your future visits!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Address: 8010 E Texas St, Bossier City, LA 71111-7016
Region: United States > Louisiana > Bossier City
Price Range: €76 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Shreveport-Bossier City/Louisiana Downs 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
Springhill Suites Bossier City
Hotel Style:
#8 Business Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Shreveport-Bossier City/Louisiana Downs staff and other travellers.
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Questions? Get answers from SpringHill Suites Shreveport-Bossier City/Louisiana Downs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over priced and a rip off.”
 of 5 bubbles therssiam2015, 14 Nov 2016 | Read review
“book ANY other hotel not Marriott--and not on top of a horse racing track.”
 of 5 bubbles U4519QVsandras, 24 Oct 2016 | Read review
“lower floor rooms closer to pool and cafe”
 of 5 bubbles VicS906, 6 Sep 2016 | Read review
“Ground floor room with handicap facilities. Toilets a little higher. No lip to step over for shower and grab bars conveniently placed.”
 of 5 bubbles donnabH581EH, 5 Sep 2016 | Read review
“If you want a view of the horse race track - opt for rooms X25-X43 - we stayed on 4th floor in rm 442 & it was amazing - HUGE room.”
 of 5 bubbles v0nyad, 21 Aug 2016 | Read review
5 of 5