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Holiday Inn Baton Rouge South Hotel

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178 Reviews from our TripAdvisor Community

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Showing 175: English reviews
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Thane, India
Reviewed 1 week ago via mobile

The first impression you get as you enter is of a pretty decent and classy hotel. However this changes pretty soon as you start walking towards your room. Unclean and structured more like a motel. The building never gives you the feeling you are in a Holiday Inn property. They charge you for a pathetic breakfast. All in all you...

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Helpful?
Thank Salil K
Chesterfield, Missouri, United States
Reviewed 2 weeks ago via mobile

This hotel was picked for me and is being paid for by the team I'm working for this week. Otherwise I wouldn't stay here. It's $70 a night and it shows. Check-in took about 30 minutes even with only 2 people in front of me because there was one person working the desk who had to check people in, answer...

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Helpful?
Thank Susan G
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Susan G, Thank you for opting to stay with us and leaving us feedback. Reading through it, it concerns me to know that the upkeep of the hotel and the room received was below expectations in addition to the poor quality of amenities in the room like the electric outlets and telephone. These are not our brand standards. I...

Houston, Texas
Reviewed 4 weeks ago via mobile

Maybe 15 years ago before the flood this place was nice. You can tell the glory days have past. From the paint chipped walls to stained carpet floors. If you can spend more than $70 on a hotel I would. Completely regret the 3 days here. P.S woke up at midnight with a severe headache. Was told by the front...

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Helpful?
Thank Joshua O
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Joshua O, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with it's overall condition as well as the lack of medical supplies. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest...

Vernon, Connecticut
Reviewed 4 weeks ago via mobile

The Hotel is operated very well, the staff is well trained and the management is on top of things. It has 3 pools, 2 outdoor and 1 indoor. It has a full bar and restaurant that has great food and will pretty much accommodate any dish you want that is not on the menu. From what I see renovations have...

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Thank Mihir Amitkumar P
Denham Springs, Louisiana
Reviewed 4 weeks ago

When I checked in they had updated the system and was checking in customers. the manager was yelling at her employees shaming them in front of customers who patiently waited over an hour in line with 4-5 workers. she was yelling at customers as well. we were moved to THREE different rooms, once because there was a huge gap in...

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Helpful?
Thank mrsparkercole
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear mrsparkercole, Thank you for staying at the hotel and for sharing your experience with us. Our hotel is committed to providing our guests with the highest quality services and facilities. We want to be the best in the industry and our hotel works hard to provide comfortable and friendly accommodations. Your feedback concerning the unpleasant interaction you had with...

Montgomery, United States
Reviewed 15 February 2017 via mobile

This place is old musty, run down. Water stains on the ceiling and door exterior rooms. Really !? Big thumps down for me. Checking out in the morning. This is not acceptable too me. Lobby area was very nice. Website photos are very deceiving though. Very disappointed.

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Thank Brian M
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hello Brian M, Thank you for taking the time to write a review about your recent stay with Holiday Inn Baton Rouge-South, LA. It sounds like we fell below your expectations, especially with the room you were assigned. We take all reviews very seriously, and I would like the chance to look into this for you. I have sent you...

Hilliard, Ohio
Reviewed 7 February 2017

The folks at the front desk needed some help with the registration process. One customer in front of me had made a room request, and it took the front desk a long time to figure it out. "Long" as in 15 minutes. The other desk clerk was equally stymied by another customer's request. I don't think it's necessarily the desk...

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Helpful?
Thank Knot_my_reel_name
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Valued Guest, Thanks for opting to stay with us and leaving us your feedback. I would like to apologize for the delay in service during your check in. It was not our intention for to wait that long. On the other hand, I thank you for considering our rooms clean and that you liked the size of our reception....

Indianola, Mississippi
Reviewed 6 February 2017

It's hard not to be impressed by the spacious bar area as you enter the hotel but that impression wears off quickly! I stayed two night for business and was put in the Hotel side of the building. It's nice but nothing special. However, we decided not to leave town and checked back in for a third night - this...

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Thank Bryan L
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hello Bryan L! Thank you for your feedback regarding your stay at Holiday Inn Baton Rouge-South, LA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding breakfast selection and customer service. We will address these concerns.We take...

Snellville, Georgia
Reviewed 4 February 2017 via mobile

The hotel has the potential to be nice however they don't take care of it. The head of housekeeping needs to do a better job checking behind employees. There was dust every where, stains on curtains, mildew in the shower, and just random areas they need attention. If you can't clean it maybe you should re-chaulk it at minimum. Vacuuming...

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Helpful?
Thank CoachJ75
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear CoachJ75, Thank you for choosing to stay at the hotel and for sharing your comments. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to to provide comfortable and clean accommodations. Your feedback concerning the unsatisfactory level of cleanliness throughout the hotel will be certainly looked into. Please be assured I will...

Louisville, Kentucky
Reviewed 23 January 2017

Stayed for three horrible days. The desk clerk did not know how to check us in. The room was not clean and moldy. We were treated like crap the entire time except for one gentleman but he could not make up for the rest. H I has continued to decrease in their performance. I have found some very good but...

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Helpful?
Thank Dan6801
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Dan6801, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations of the IHG brand when it comes to customer service delivered, cleanliness level of the property, and room...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Baton Rouge-South!The Holiday Inn Baton Rouge-South is the largest full-service hotel near the city, located less than 6 miles from downtown Baton Rouge, LA and 13 miles from Baton Rouge Metro (BTR). Our prime Baton Rouge location, near Louisiana plantation homes, puts you near Blue Bayou Water Park and Dixie Landin Theme Park as well as Baton Rouge Town Center shopping. Our hotel s recent renovation of 334 well-appointed guestrooms and suites includes a state-of-the-art fitness facility, indoor and outdoor pools, Business Center with complimentary High Speed Internet access and complimentary wireless Internet access in the atrium areas. On-site is the full-service Cafe Galvez Restaurant & Bar, and the Alamo Lounge for after dinner cordials. Room service is available from 6am until 11pm.Our location near downtown Baton Rouge puts us close to: LSU, Louisiana Arts & Sciences Museum/Planetarium, Southern University, the Louisiana State Capital, the Mall of Louisiana, the USS Kidd, the Greater Baton Rouge Zoo, and Casino Rouge.Holiday Inn South features more than 9,000 square feet of flexible meeting space with a special reception capacity for up to 500. Our experienced staff is more than happy to help with all arrangements for your conference, wedding, exhibit or special event we are your first choice in Baton Rouge! Relax, it s Holiday Inn! ... more   less 

Additional Information about Holiday Inn Baton Rouge South Hotel

Address: 9940 Airline Highway, Baton Rouge, LA 70816
Region: United States > Louisiana > Baton Rouge
Price Range: €70 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baton Rouge South Hotel 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Holiday Inn Baton Rouge
Baton Rouge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Baton Rouge South Hotel staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Baton Rouge South Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not use this hotel, see above comment we were not welcomed and interrupted, children mistreated; moved 3 times”
 of 5 bubbles mrsparkercole, 21 Feb 2017 | Read review
“Keep your request simple.”
 of 5 bubbles Knot_my_reel_name, 7 Feb 2017 | Read review
“Don't get a garden view - that is the motel side.”
 of 5 bubbles 436BryanL, 6 Feb 2017 | Read review
“Get tower rooms”
 of 5 bubbles 897jayt, 19 Nov 2016 | Read review
“The rooms in the tower area may be better.”
 of 5 bubbles SKAT23, 10 Nov 2016 | Read review
5 of 5