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Embassy Suites by Hilton Baton Rouge

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877 Reviews from our TripAdvisor Community

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Showing 874: English reviews
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Port Arthur, Texas
Reviewed yesterday NEW

Great location......great breakfast!.....comfortable beds.....and as always a plus to have the sofa bed when traveling with kids! Alway look for Embassy Suites.....we got a great rate here as well. I would recommend this hotel as first choice.

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Helpful?
Thank resajo
Seabrook, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017 via mobile

We stayed here for one night on the way home from Tampa. The desk staff was friendly and efficient getting us checked in. The first room we were in (718) had a big leak by the window from the heavy rain. We were moved to another room very quickly with no issues and that room stayed dry. Beds were comfy...

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Helpful?
1Thank Nicole B
About Hotel's Favourite Review
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

I'm so sorry about the leak, Nicole, but I'm incredibly happy to hear that we could get you moved and situated so quickly. It's awesome that the kiddos had a blast splashing around in the pool and that everyone enjoyed their breakfasts! I do hope you'll choose us again next time you're passing through Baton Rouge. Happy New Year, Ed...

New Orleans, Louisiana, United States
Reviewed 3 days ago NEW

Very nice service, cleanliness, experience was pleasant. Our conference was filled with several different persons from the state of Louisiana. Our meeting room was comfortable, clean and accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Damita W
Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

I enjoyed my stay here. The staff is great. Taj, Houston and Miss Shawn always take care of me here. Almost every morning during my stay when I would go down for breakfast Miss Shawn knew what I wanted and made my ommlette well with no grease and well done. Always smiling and made me comfortable. I have no complaints....

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Helpful?
Thank JUSTIN A
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Justin, I'm so glad you enjoyed your stay, and I'll be sure to pass along your compliments to Taj, Houston, and Miss Shawn for you. Thanks for taking the time to let us know what a wonderful job they did, and I hope we'll see you again the next time you're in town. All the best, Ed, General Manager

Denham Springs, United States
Reviewed 5 days ago NEW

The Hotel staff were so friendly and also accommodating all of our needs (even the last minute ones). The location was great for the Baton Rouge area and their meeting space was the best by far. All meals had on site tasted great and the hotel was kept clean day and night. Hotel worked with our group to keep us...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank W6233MGthomasm
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

It's great to know that our staff made such an impression, and I'm glad our people and our newly renovated meeting spaces provided the experience you were looking for! Thanks for the kind words, and we're looking forward to hosting you again in the future. All the best, Ed, General Manager

Houston, Texas
Reviewed 6 days ago NEWvia mobile

My family of four (two adults and two children) stayed at this hotel last month for a track meet. The staff was very friendly and attentive. The hotel was priced reasonable but they shouldn't overcharge considering it's so outdated. I've been to a newly redesigned Embassy Suites and this one has not been remodeled. It is very dated, even for...

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Helpful?
Thank Natural_Roots9
Ed B, Owner at Embassy Suites by Hilton Baton Rouge, responded to this review

Thank you for providing your feedback regarding our hotel and services. This hotel was fully renovated in 2014. As you have cited our staff is excellent, service is very good, unfortunately we could not enlarge our bathrooms. Regarding your room service order, I would expect our product to be excellent however in your case it sounds as if the cooks...

Washington DC, District of Columbia
Reviewed 1 week ago

This hotel is out dated in every way. The staff is rude and don't show consideration to those staying at the hotel. Shower sets off the smoke alarm. Fridge froze everything that was out in it. Saw the same stain on my sheets for the whole two weeks, not only were the linens never changed, but the shower wasn't cleaned...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank hiltonfan149
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

This is in no way the typical experience for our guests. I wish I knew your name so I could look into exactly what happened here, but for now I hope you'll accept my deepest apologies. We pride ourselves on the friendliness of our crew, which I hope you can tell from our other reviews. This really doesn't sound like...

Montgomery, Alabama
Reviewed 1 week ago via mobile

Normal Embassy Suites very close to LSU campus and right off if the interstate. Very quick to check you in and the rooms were very clean. Although the rooms were spacious, the bathroom was kind of small. But there was a second bathroom sink in the bedroom. The breakfast buffet was good and the omelette station lady was very friendly....

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Helpful?
Thank Paul L
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Paul, I'm happy to hear that you had such a lovely stay! Thank you for taking the time to share feedback on your experience. I hope you'll stay with us if you need a place in Baton Rouge again someday. Best wishes, Ed, General Manager

Reviewed 1 week ago via mobile

After traveling all day from Orlando we arrived too late and the restaurant had just closed. Sherrie, the waitress in the bar/restaurant felt so bad for us offered us complimentary meal vouchers for the next day. We declined those since we were only staying one night. Not wanting us to go away hungry but not able to cook for us,...

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Helpful?
Thank Mary W
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Mary, reading this just made my day! I'm so happy to hear that we could get you a little something to eat after such a long trip. Thank you for taking the time to leave us with such a wonderful review here. I hope you had a safe and wonderful trip! Best wishes, Ed, General Manager

Reviewed 1 week ago via mobile

We travel quite extensively in Australia and around the world. I found the Embassy to be disappointing. When I booked it several months ago I requested a high up quiet room. We even rang on the day of our arrival to ensure we were not near the ice machines or elevators. We arrived to be located right in front of...

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Helpful?
1Thank Joanne S
Ed B, Owner at Embassy Suites by Hilton Baton Rouge, responded to this review

Joanne, I hope you'll accept my apologies. It sounds like we did a poor job with overall communication, and follow up. I have shared your feedback with our management team as a case study of what not to do. We are addressing each step with in each involved department to assure this type of unacceptable service is not repeated. Again,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Discover a spacious home on the road in Louisiana's capital city at the Embassy Suites Baton Rouge hotel. We have completed a multi-million dollar renovation of all spaces in our hotel. We are centrally located for all that Baton Rouge has to offer. Wake up in a spacious bedroom and revitalize in an elegant bathroom in a two-room suite at Embassy Suites Baton Rouge. All suites offer two 32-inch TVs, a refrigerator, coffee maker and microwave for convenience. Modern cardio machines and weights in the fitness center combine with a pool to allow tailoring any exercise program. Or host any function, from a pre-meeting briefing for 16 to weddings or company seminars for 500. Enjoy a free cooked-to-order breakfast, savor Cajun specialties at Zydeco Bar & Grill, and join us every night at Evening Reception. We also offer a free shuttle to and from the airport! ... more   less 

Additional Information about Embassy Suites by Hilton Baton Rouge

Address: 4914 Constitution, Baton Rouge, LA 70808
Region: United States > Louisiana > Baton Rouge
Price Range: €130 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Baton Rouge 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Embassy Suites Baton Rouge
Baton Rouge Embassy Suites
Hotel Style:
#20 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Baton Rouge staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton Baton Rouge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not facing I-10 are quieter, but none are really noisy.”
 of 5 bubbles P2746CGjohnh, 4 Mar 2017 | Read review
“I was on 1st floor, it was fine”
 of 5 bubbles 112wyattk, 8 Feb 2017 | Read review
“Try to get a room on one of the higher floors. Its an atrium style hotel with acoustics that can carry noise even up to the higher floors.”
 of 5 bubbles whisox, 18 Jan 2017 | Read review
“higher floor is the best”
 of 5 bubbles dmac582, 17 Dec 2016 | Read review
“Upper rooms have nice views of the sunset if your room has a western exposure.”
 of 5 bubbles MS350, 17 Nov 2016 | Read review
5 of 5