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L'Auberge Casino & Hotel

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457 Reviews from our TripAdvisor Community

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Showing 453: English reviews
New Orleans, Louisiana
Reviewed 21 June 2016

So we've stayed at L'Auberge a few times - the most recent was for our 30th anniversary in January. We booked an Executive Queen room - as always the rooms are very luxe and large in size, beds are very comfortable. The bathrooms are nice with large walk in showers, a separate area for the toilet and double sinks with...

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Helpful?
2Thank caribbeantravelcielo
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning - Thank you for taking the time to leave us a five-star review and happy belated anniversary! Thank you for choosing to spend such a milestone with us. We're pleased to hear you enjoyed your very luxe and comfortable guest room with views of the Mississippi River bridge. We hope to welcome you back again soon during the...

Texas
Reviewed 18 June 2016

We were in town for one night and thought we would kill some time at the casino. We heard the property is fairly new just two or three years old. Walking into through one of the entrances you could see right off that it was new. Everything was beautiful and modern. The casino isn't large, it's a decent size and...

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Thank Islandmomma4ever
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning - Thank you for taking the time to leave us a review of your recent visit to our casino. We're pleased to hear you found our facility to be beautiful and modern with state of the art self-service beverage centers on the casino floor. We hope you'll change your mind about a future visit and look forward to...

Sheffield, United Kingdom
Reviewed 12 June 2016

Just stayed 1 night on our way to New Orleans but I was very impressed with this hotel. The parking is free, even valet and the front desk staff were great even though we arrived a little early for check in we got our room straight away. What a lovely room with a fab view of the Mississippi River. The...

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Helpful?
1Thank Sarah H
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning Sarah - Thank you for taking the time to leave us a review of your recent visit. We're thrilled to hear you were very impressed with our hotel particularly the service you received, fabulous views of the river, comfortable bed, large bathroom and amazing pool. We're excited to hear you'll be visiting our sister property in Lake Charles...

Reviewed 11 June 2016 via mobile

Warning to all, let's start by saying the casino was great however the service at this hotel is odd. This hotel has a four diamond rating and is billed as a four star hotel. we arrived in the evening, we were very excited to be staying at this hotel. The first evening my family went to the roof to swim...

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Helpful?
Thank adsjess
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning - Thank you for taking the time to leave us a review of your recent stay with us. We're disappointed to hear about the service breakdowns you experienced during your visit. We pride ourselves on offering our guests exceptional guest service and apologize that we did not achieve this during your stay. If you don't mind, please send...

Reviewed 10 June 2016

OK, I have stayed at least 3 times in the last month and a half. Upon driving up I am always greeted by my name. Hello Ms Mouton welcome back. Ricky. and the 3 Darius's at valet are awesome. Darius that works at the desk inside took the time while also doing his job to help my sister who was...

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Helpful?
Thank Brenda M
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning Brenda - Thank you for taking the time to leave us a five-star rating. We're thrilled to hear our team members provide you with personal and exceptional guest service on every visit. We've passed your comments along to our hotel and casino leadership teams so the team members you mentioned can be recognized internally. We look forward to...

Reviewed 8 June 2016

Went to front desk to ask about our promotion free room. Paul said we have to call the # on the ad. He told us there were rms for $259. We call the # on the promo & told no rooms available. Then we go to the L'auberge site & book a room for $135. We go back to Paul...

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Helpful?
3Thank Tammie D
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Hi Tammie - Thank you for taking the time to reach out to us. We're sorry to hear about the guest service you received during your visit. We pride ourselves on offering our guests exceptional guest service in every interaction and we're disappointed to hear we missed the mark. We've alert our hotel leadership and guest experience teams to your...

Baton Rouge, Louisiana
Reviewed 8 June 2016

Great view of the Mississippi i had the pleasure of staying in the magnolia suite it was wonderful clean very large bathroom and shower plus i loved how it was decorated and the bar was perfect to pour you a glass of wine and unwind

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Thank hotpipemama
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Afternoon - Thank you for taking the time to leave us a five-star review. We're pleased to hear you enjoyed our hotel, particularly the very large and clean bathroom in the Magnolia Suite. We look forward to welcoming you back again soon!

Gretna, Louisiana, United States
Reviewed 7 June 2016

We stayed here for the weekend.. The Casino Hotel was very nice, clean, friendly staff.. The room was great, except for the heat problem we had.. The thermostat did not work, even after 2 attempts to fix it by Maintenance.. that was the only issue we had.. besides that we had a very nice time

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3Thank David C
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Morning David - Thank you for taking the time to leave us a review. We're pleased to hear you found our hotel to be very nice and clean with friendly team members. Please accept our apology for the issues you experienced with the thermostat during your visit. We hope to welcome you back again soon.

Beaumont, Texas
Reviewed 4 June 2016

We were driving through Baton Rouge on our way to Gulf Shores and decided to spend a night at this beautiful casino! The price was a little high for what we wanted to spend but we decided to splurge and we're not disappointed. From check-in to to check out we were treated like family! The hotel manager Al was incredibly...

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Helpful?
Thank jacksforty
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Evening - Thank you for taking the time to leave us a five-star rating. We're pleased to hear our team members like Al and Travis made you feel like family throughout your stay with us. We look forward to welcoming you back again soon.

New Orleans, Louisiana
Reviewed 2 June 2016

This casino resort is set ten miles outside of baton rouge. Rooms are standard for the price. Players obviously get an upgrade on the rooms. The pool is a big plus with cabanas available for rent starting at $100. Service can be a bit slow on all aspects so be ready to grease some palms.

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Helpful?
Thank UptownNOLAtraveler
Megan T, Guest Relations Manager at L'Auberge Casino & Hotel, responded to this review

Good Evening - Thank you for taking the time to leave us a review. We're pleased to hear you enjoy our rooftop pool and cabanas. Thank you for the feedback about the service you received during your visit. We pride ourselves on offering our guests exceptional guest service in every interaction and are disappointed to hear you experienced service delays...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
L’Auberge Casino & Hotel Baton Rouge is a premier southern Louisiana destination property offering a fully integrated casino entertainment experience. The truly unique complex features an expansive single-level, 74,000 square foot casino; nearly 1,500 slot machines; 50 table games, including a poker room; a 12-story hotel with 205 guest rooms, rooftop pool and state-of the-art fitness center overlooking the Mississippi River; four dining outlets; a unique casino bar with breathtaking views of the river. ... more   less 

Additional Information about L'Auberge Casino & Hotel

Address: 777 Lauberge Ave, Baton Rouge, LA 70820-7801
Region: United States > Louisiana > Baton Rouge
Price Range: €133 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Auberge Casino & Hotel 4*
Number of rooms: 206
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Baton Rouge
#15 Family Hotel in Baton Rouge
#16 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from L'Auberge Casino & Hotel staff and other travellers.
18 questions
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Questions? Get answers from L'Auberge Casino & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites and if possible ask for a room that at least gives a partial view of the river.”
 of 5 bubbles mgpbdm, 21 Oct 2016 | Read review
“Do not leave anything in the room after you leave because it will disappear.”
 of 5 bubbles 91marshal, 8 Oct 2016 | Read review
“Ask for a river view high up.”
 of 5 bubbles pappy4190, 26 Sep 2016 | Read review
“8th floor rooms are very quiet and assessable with a special key for the higher floors.”
 of 5 bubbles 124tenac, 25 Sep 2016 | Read review
“All rooms that we stayed in are very comfortable.”
 of 5 bubbles joanns252, 12 Sep 2016 | Read review
5 of 5