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Check in was a breeze with mobile check in. Picked up key cards and was off to the elevator. Room was clean. Shower roomy with Aveda products. Beds were soft yet had a little firmness and ac worked well. Good for overnight stop. Across the...More
Large hotel with ample banquet space. Clean rooms with great views of Baton Rouge from top floors. Mobile check-in makes it even nicer.Self Park is close to building, saving in valet park fee. Near Mall of Louisiana and also Perkins Rowe.
This hotel is gorgeous from front to back top to bottom. The fire pits around the bar, the lounge area near the front desk, the hotel itself gives you motivation to leave the room...or you can stay in your cozy abode and enjoy! Every aspect...More
Thank A C
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 2 weeks ago
Thank you so much for the generous comments and five star review. Our team will be thrilled to hear that you enjoyed your stay and took some time to explore the property. We hope that you were able to discover something wonderfully new during your...More
We stayed here again because we had such a good experience last time. We were not disappointed this time. Everyone on the staff is very kind and helpful. It is a beautiful hotel and we enjoyed being there. Our room was at the end of...More
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 20 April 2018
Thanks so much for the generous review! We appreciate the vote of confidence and look forward to welcoming you back soon!
The property is new and beautiful but the service is lacking. The staff are friendly and nice, but not prompt and the amenities usually provided at a higher level Marriott simply fail here. The app and chat features fail, and expect a long wait if...More
1 Thank primpolished
Response from Allison C, Director of Sales at Renaissance Baton Rouge HotelResponded 18 April 2018
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. I would like to truly apologize that we missed an opportunity to provide...More