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BEST WESTERN North Inn & Suites

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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Plano, Texas
Reviewed 5 days ago NEWvia mobile

Overall this is a good hotel. For a small town in Louisiana, this hotel is quite nice. Started in a room on the second floor at the opposite end of the building than the lobby. First night was great. Next night, WiFi died and though the front desk worked as best they could to get it going, it would not...

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Helpful?
Thank Curtis S
Reviewed 1 week ago NEWvia mobile

Let me start by saying, this is NOT a bad hotel, however, their housekeeping staff will not aid in the amount of stars the hotel is capable of. Let's go piece by piece: Front desk: the staff was awesome, she was kind, considerate and professional, she made my coworker and I feel comfortable. She provided us both with our keys...

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Helpful?
Thank Kash J
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Kash J, thank you for your review. I cannot express my apologies enough for finding what you did in that room. It is also clear to me that our housekeeping staff isn't doing the job properly. Had the job been done, these items would have been found and the person responsible would have been held accountable and banned from our...

Baton Rouge, Louisiana
Reviewed 1 week ago NEW

When traveling to see family it is always a pleasure to stay in the Best Western in Bastrop La. I have stayed in this hotel close to 30 nights in the last 6 years. When I plan to visit again in the next month I will be staying there again.

Review collected in partnership with Best Western
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Helpful?
Thank D9983HWwilliamb
League City, Texas
Reviewed 2 weeks ago

The room was large and clean enough, but the hotel in general was old and the hallways and stairwell were in need of cleaning and updates. My problem with no elevator was mainly because we loaded, in full view of the desk clerk, our belongings onto a cart and pulled it around to the side as directed, only to realize...

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Helpful?
Thank papasponies
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

While I am happy to know that your room's size and cleanliness was not an issue, I am very sorry to hear that you experienced some issues. We are a small property and a elevator was not installed being that we are in a small market and we only have two floors. I do understand that this can create an...

Reviewed 1 December 2016

Great hotel and staff made our Thanksgiving trip wonderful. Staff was very nice our room was ready for check in early. The room was extra clean and comfy. The suite was also huge with a great window view.

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Helpful?
Thank M J
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you, M J, for your awesome review. We are all pleased that you enjoyed your stay during the holiday! We appreciate your business and we hope that the next time you are in town visiting, you will stop by again. From our little family to yours, have a happy holiday season!

Bastrop, United States
Reviewed 22 November 2016

I found the room to be spacious but had issues with the room being properly vacuumed prior to my stay, with the staff replenishing the provided supplies (cup, cups, lotion and etc..) and there is an issue with using the room key to access the side rear of the building where the stairs leading to upstairs are..could not use the...

Review collected in partnership with Best Western
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Helpful?
Thank 706altonw
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear 706altonw, Thank you for your review. The office manager, Whitnie, did alert me to the issues that you brought to her attention. She mentioned that she did issue 500 bonus points to you and I do hope that was acceptable. We will certainly have a technician check the door that you mentioned. There seems to be an issue with...

Atlanta, Georgia
Reviewed 3 November 2016

I arrived in the afternoon to check in. When I arrived to my room (#209), the fridge had not been cleaned. The refrigerator was full of food, boxes of old chicken, old pizza, brown paper bags and had sticky drink stains inside. Also, my room was dusty - the area under the TV was full of dust and hadn't been...

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Helpful?
Thank Devin2010
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Devin2010, I am sincerely apologetic and embarrassed. We have made changes to our housekeeping staff and yet it seems as if we are still lacking in that department. I am thrilled that Jessica was professional and helpful, but you are right that she should not have had to leave the front desk unattended. I will most certainly follow up with...

Nacogdoches, Texas
Reviewed 28 October 2016

The Hotel is a bit older but was nice and clean. Upon my arrival which was earlier than check in, they went out of their way to accommodate me. The desk clerk was very helpful and considerate. The overall atmosphere of the place was made by the kind spirit of the staff. Amazing how pleasant people creates a betterment of...

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Helpful?
Thank PastorBC
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you, PastorBC, for your review. We strive to accommodate our guests and I am happy that our staff showed just how much we value our guests. I am very proud of our front desk staff and I am confident that they exude that Southern hospitality that our guests are looking for. I will be sure to share your kind...

Stafford, United States
Reviewed 15 August 2016

The receptionist at the front desk was very helpful caring and accommodating. Excellent Service! The room service staff display very good service by cleaning the rooms daily with very great details and accommodating overall request for additional supplies. I really enjoyed my stay and will recommend the hotel for anyone traveling to Bastrop Louisiana. If I'm back in the area...

Review collected in partnership with Best Western
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Helpful?
Thank Victoria F
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

We greatly appreciate your review, Victoria. It was absolute pleasure to have you as our guest. I am very happy to know that we exceeded your expectations and that you would recommend us to others. This means that we are hitting our goals of exvellent customer service and cleanliness. We do hope that we see you again soon!

Lewisville, Texas
Reviewed 15 August 2016

Upon walking in the Manager was very friendly and immediately made us feel comfortable. She was very detailed in explaining everything and wanted to make sure that we had an outstanding stay. I had stayed at the hotel several times in the past and although I never had a bad experience I must say that this visit was my BEST...

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Helpful?
Thank debdnance
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Debnance, your review made my day. I'm thrilled that we showed you how much we care for our guests. We did start renovations in 2014 and we are still doing improvements. To see that this was your best experience yet makes us want to work harder than ever to ensure each guest feels the same way once they leave our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN North Inn & Suites

Address: 2130 East Madison Avenue, Bastrop, LA 71220
Region: United States > Louisiana > Bastrop
Price Range: €72 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN North Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Bastrop
Bastrop Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN North Inn & Suites staff and other travellers.
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Richmond, Texas
over a year ago

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Questions? Get answers from BEST WESTERN North Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice clean rooms.”
 of 5 bubbles gloriar882, 5 Jul 2016 | Read review
“Ask to see the room that you're staying before paying.”
 of 5 bubbles lovehappyl, 28 May 2014 | Read review
“Rooms towards the back seem to be quiter.”
 of 5 bubbles chops1374, 4 May 2014 | Read review
“There are no elevators, do not stay upstairs the doors are heavy and the stairs are not any fun with a load or two.”
 of 5 bubbles DENNISD192, 14 Apr 2014 | Read review
“Don't come here.”
 of 5 bubbles emily060123, 12 Apr 2013 | Read review
5 of 5