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Holiday Inn Express & Suites Lexington W - Versailles

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365 Commerce Dr, Versailles, KY 40383-2060
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$125
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (14)
Room & Suite (15)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Lexington W - Versailles
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Versailles
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Non-smoking hotel
Parking
Wifi
Laundry service
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Room features
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
40Car recommended
Grade: 40 out of 100
22Restaurantswithin 1 km
1Attractionwithin 1 km
28Reviews0Q+A6Room tips
Traveller rating
  • 15
  • 5
  • 1
  • 2
  • 5
Time of year
Traveller type
Language
Selected filters
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  • English
Popular mentions
ScubaDave16 wrote a review Nov 2020
Highland, Indiana836 contributions305 helpful votes
The hotel was easy to find and check in was easy The lobby appeared covid compliant. staff wore masks and there was a plexiglas shield at the desk The room was clean and we got the requested room room lighting was good. I liked the roll up/down blackout shades. much better than curtains. The TV was large and had a good number of channels The bed was comfortable and clean There were enough outlets and USB ports The bathroom was big and clean The air conditioner worked fine. The hotel was quiet. Many amenities were not available such as pool, gym, and hot breakfast. They did have some grab and go stuff which is better than nothing, but not a lot. overall a fine hotel for a short stay on the road
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Date of stay: November 2020
3 Helpful votes
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Mechelle H wrote a review Jun 2020
Jacksonville, Florida20 contributions2 helpful votes
Great place to stay and good area. Hotel was nice and very clean. The staff was very friendly and absolutely a pleasure to deal with. We would definitely recommend this hotel and come back again. Definitely impressed.
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Date of stay: June 2020Trip type: Travelled with friends
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Michael B wrote a review Jan 2020
Tuscaloosa, Alabama153 contributions60 helpful votes
Read what ever you want but this place has a house keeping problem. Housekeeping to make service easier will open dead bolt but forget to close and leave your room unlocked. Room wasn't serviced one day. Had to get towels from front desk. Breakfast never changes. Downstairs bathrooms go days without cleaning and were filthy. Check in is an adventure and time consuming. Front desk is often unmanned. Great location and great potential but not up to Holiday Inn standards.
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Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
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Response from IHGService, General Manager at Holiday Inn Express & Suites Lexington W - Versailles
Responded 28 Jan 2020
Hello Flashstar, Thank you for reaching out to us, we value your feedback. Efficient and friction less experiences is what we want our guests here at the Holiday Inn Express to enjoy. We may not have fully provided that during your stay, as a result of the cleanliness of your room and the bathrooms, and the service provided by our housekeeping team. We have informed our Hotel Managers and our housekeeping and maintenance teams of the concerns you raised. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We look forward to hosting your stay in the future. Hector P Case Manager IHGService
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SimpleTraveler82 wrote a review Dec 2019
Frankfort, Kentucky18 contributions4 helpful votes
I had high hopes for this location as the hotel itself is new construction. Upon entering the hotel we were greeted nicely at the front counter and we where able to enter our room. The room was clean and everything seemed new and up to date. The next day(Saturday) my family and I went out to visit some distilleries. Came back around 445pm to find our rooms had not been touched. Garbage was not emptied and the towels on the floor were still there. I over heard some of the cleaning staff say they were short staffed. Being in retail myself I understand these situations happen and I understand. I stopped the maids in the hallway and told them if they don't get the bed done no big deal but we need towels and the shampoo taken care of. We went to dinner and got back around 8pm only to find no towels and no shampoo. It would appear our weekend was a bit better than other guests who checked in that day and not have their room ready even when they returned from a wedding after 8pm. I was there in the lobby when those poor folks were trying to get into their room. Aside from the service/staff issues, the staff was very friendly in my interactions. I will note the walls in the hotel are very thin. We easily hear conversations in adjoining rooms as well as other "activities." You may want to bring a white noise machine with you and keep that in mind when engaging in those "activities" yourself. I did not use the pool/hot tub or other facilities in the hotel so I'm unable to comment on those things. Breakfast was simple, nothing extravagant but not bad either.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Walls are thin!
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1 Helpful vote
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Response from IHGService, General Manager at Holiday Inn Express & Suites Lexington W - Versailles
Responded 14 Jan 2020
Hello SimpleTraveler82, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. We take pride in ensuring that we provide Select Service hospitality that is fresh, practical, and efficient accommodations for Simple, Smart Travelers. In your case, this does not seem to be the case. We apologize for not being able immediately respond to your request during your stay, we know that we could have done better job at this. Rest assured, Hotel management and our maintenance teams have been provided a copy of your feedback and will investigate and resolve it at the soonest possible time. In spite of this, we appreciate your understanding and your kind words. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge and get a little work done. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. In addition to this, we have sent you a Private Message for further details. Safe travels. Hector P Case Manager IHGService
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QueenaKentucky wrote a review Dec 2019
Owensboro, Kentucky77 contributions32 helpful votes
Newer property, super clean, spacious, nice mattresses and pillows. Not far from Keeneland race track. Highly recommend. Love the chaise lounge in the room. Could be a sleep spot for a small person. Versailles is a nice place to stay in the outskirts of Lexington
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Date of stay: December 2019Trip type: Travelled as a couple
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PRICE RANGE
US$100 - US$152 (Based on Average Rates for a Standard Room)
LOCATION
United StatesKentuckyVersailles
NUMBER OF ROOMS
82
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Frequently Asked Questions about Holiday Inn Express & Suites Lexington W - Versailles
Which popular attractions are close to Holiday Inn Express & Suites Lexington W - Versailles?
Nearby attractions include Nostalgia Station Toy Museum (1.0 km) and Raintree Gallery and Framing (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Lexington W - Versailles?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
What food & drink options are available at Holiday Inn Express & Suites Lexington W - Versailles?
Guests can enjoy breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Lexington W - Versailles?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Lexington W - Versailles?
Conveniently located restaurants include El Tapatio, Mi Puebelito, and Versailles Brewing Company.
Are there opportunities to exercise at Holiday Inn Express & Suites Lexington W - Versailles?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Lexington W - Versailles?
Many travellers enjoy visiting Jack Jouett House Historic Site (9.4 km) and The Old Crow (15.6 km).
Is Holiday Inn Express & Suites Lexington W - Versailles accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.