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Quality Inn & Suites

PricelineUS$86*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$90*
US$86*
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US$90*
US$90*
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Quality Inn & Suites
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Sevierville, Tennessee
Reviewed 22 October 2015

I had just stayed at another Choice Hotel Property in South Carolina (Comfort Suites) for the same price as this Quality Inn & Suites in Somerset. The Comfort Suites was exceptional. Clean, welcoming, comfortable and inviting. Everything Quality Inn & Suites is not. We reserved a Non-Smoking Room and even sent a separate note asking for non-smoking. When I checked-in...

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Helpful?
1Thank Bryansbunch
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with my staff to ensure we handle these types of situations differently in the future. Again,...

Atlanta
Reviewed 12 October 2015

We returned to this hotel after a visit a couple of years ago. They have done many upgrades to the hotel since our last trip. The carpet appeared new and they were working out in the parking lot while we were there. It's nice to see that they care about the way the hotel looks. Breakfast is a great value...

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Helpful?
1Thank ATLscoutmom
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We always love to see feedback from our guest and we hope to see you back again soon.

Somerset, Kentucky
Reviewed 3 October 2015

When reserving we were told we would get a king smoking. Upon arriving we were told there are no king room available. So they put us in a double room. At first glance it seemed alright. In the room the best thing was the comforter. We didn't have a chance to use the pool. Do to when we checked in...

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Helpful?
Thank jessglo
Brandon F, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

Rush City, Minnesota
Reviewed 27 September 2015

Room was clean and the breakfast was very good - free. Wifi was slow. Good location. I would definitely stay here again. The only negative was that the ceiling in the room was pealing and needs to be fixed.

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Helpful?
Thank Jeff T
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We hope to see you back again soon.

Pikeville, Kentucky
Reviewed 22 September 2015

It was nothing fancy but a great stay for the price and very convenient for us too. Our room was comfortable and clean. The staff were nice. Pool area was nice and the breakfast was great but had a small eating area.

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Helpful?
Thank Donna N
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to review our hotel we hope to see you back again soon.

Louisville, Kentucky, United States
Reviewed 17 September 2015 via mobile

You want a clean place to stay with nice quiet rooms? You want a new and improved hotel with all the latest features....keep searching. Basically you get what you pay for. Nothing bad but nothing spectacular. Staff was friendly and the place was clean. Pool area looked clean and there was a nice free breakfast in the morning. Wish the...

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Helpful?
Thank Brad K
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope t see you back again soon.

knoxville
Reviewed 24 July 2015

My husband and I checked in and immediately checked back out on the Fourth of July. The entire hotel reeked of cigarette smoke, and although I had reserved a nonsmoking room I was informed by the front desk that they were having a problem with all of their rooms smelling like cigarette smoke, so if my room smelled like smoke...

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Helpful?
Thank MrsBB0223
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with Housekeeping to ensure we handle these types of situations differently in the future and can assure you that I have taking care of all the issues you had. Again, thank you for your time and...

Dayton, Ohio
Reviewed 23 July 2015

Just arrived to our room and the bed has stains on it, the carpet is moist, and theres a beetle floating in the toilet. Very friendly staff but they didn't have a non-smoking room to move us to. Will not stay here again and am a bit grossed out I have to sleep here tonight.

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Helpful?
Thank Katherine B
Brandon F, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

Kentucky
Reviewed 20 July 2015

We stayed at this hotel based on other reviews and after comparing the rooms with a hotel down the road that cost $20 less a night. The rooms were clean enough, but the carpet was in need of a good cleaning or replacing and one of our adjoining rooms, a handicap king, had a strange odor. The beds were comfortable...

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Helpful?
1Thank earthwerrm
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We hope to see you back again soon.

Reviewed 1 July 2015 via mobile

This hotel was friendly and clean. While it was anything exceptional, it was everything we needed. Their breakfast was typical, and fine. The bed was comfortable. Although we didn't use the pill we did see others enjoying it. There was also a fitness center available.

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Helpful?
Thank Monica L
Brandon F, General Manager at Quality Inn & Suites, responded to this review

Thank you for the nice comments we hope to see you again soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 240 North Highway 27, Somerset, KY 42503 (Formerly Holiday Inn Express)
Region: United States > Kentucky > Somerset
Price Range: €61 - €85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Quality Hotel Somerset
Quality Inn And Suites
Quality Inn Somerset
Holiday Inn Somerset
Somerset Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please get a room in the front. Any side or back room you will hear the train ever 30 min.”
PeggyJ377, 15 Apr 2017 | Read review
“A light sleeper would want a second floor room away from the busy highway.”
tomsA8214WO, 12 Oct 2016 | Read review
“We were on the bottom floor and there was no noise from above or even from the street”
marissaf452, 28 Sep 2016 | Read review
“No sign off the highway to this hotel.”
742kayy, 18 Jun 2016 | Read review
“All public areas of the hotel appear to be handicap accessible. Higher floors are accessed by elevators.”
350brandyh, 23 May 2016 | Read review
5 of 5
Priceline
US$86* /night
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Booking.comUS$90
Hotels.comUS$90
Expedia.comUS$90
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Prices are for 1 room, 2 adults
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