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Country Inn & Suites by Radisson, Louisville South, KY

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Traveller (105)
Room & Suite (41)
Dining (8)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#4 of 10 hotels in Shepherdsville
Location
Cleanliness
Service
Value
Pull off I-65 and into quiet accommodations at the Country Inn & Suites by Radisson, Louisville South, KY. Conference attendees can stay right next to the Paroquet Springs Conference Centre, and families can stay less than two miles from the fun of Kart Kountry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Pool / beach towels
Breakfast available
Breakfast buffet
Vending machine
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Microwave
Refrigerator
Cable / satellite TV
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Stay Twice, Get a Free Night
488Reviews2Q+A43Room tips

Reviews
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Traveller rating
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Alinson S wrote a review Aug 2023
1 contribution
My wife and I stayed here passing through. We loved the service. The rooms were clean and large. The bed was comfy. My wife loved the mirror in the bathroom! Breakfast was hot and free. I would definitely stay again.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 21 Aug 2023
Hi alinson2022, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our hotel, comfortable bed, clean and large rooms, our amenities, and breakfast. We are glad you enjoy staying with us. Thank you for your recommendation and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GranniT wrote a review Jul 2023
Beloit, Kansas70 contributions17 helpful votes
Nice clean hotel. Comfortable beds, very friendly staff. Nice hot breakfast with great breakfast staff. Didn’t use the pool but it looked clean. Would recommend & will definitely stay again if in the area.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 23 Jul 2023
Hi Toni S, Thank you for your compliments to our staff hospitality, cleanliness and breakfast layout. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Once again, thank you for your recommendation and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Babak Norouzi wrote a review Jul 2023
Isfahan, Iran3 contributions
I stayed here one night. The location is just off the highway and very convenient. There are many bars and restaurants nearby. The staff was super friendly, the lobby looked fantastic, and the management was very responsive. In addition, housekeepers were very helpful and hardworking. They made their best for me to feel like I am home. I definitely recommend staying here and I would definitely go back.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 5 Jul 2023
Hi Bnorouzi, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DennisMillee69 wrote a review Jul 2023
1 contribution
Was part of a baseball team participating in a local travel baseball tournament. The staff was not very welcoming but it is what it is in today's life, no big deal. The room was average, a little out dated, but again, it was what is was. Went to wash my hands, the sink would not drain. Notified the front desk, they could care less. Asked for additional pillows and blankets. Was told they would be there when they would get a minute. Never showed up. Staff spent most of the time on cell phones, in the back room or yelling at the kids from the 4 baseball teams that all stayed at the hotel. Not one other guess had anything nice to say about hotel, the staff or the level of customer service. In fact a couple of families left the hotel to find another place to stay.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 4 Jul 2023
Hello DennisMillee69, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize that we did not meet your expectations at our hotel. We will address all issues in our meeting and we promise that we will provide a better stay for all our valued guests. We do hope that you give us another chance to prove that we provide world-class service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee C wrote a review Jun 2023
2 contributions
Great place and very nice. Cozy nice pool and break fast. Very clean. Staff very friendly very convenient very clean. Bed was comfy nice shower. Parking lot is very nice too breakfast was delicious. Every thing was clean and friendly staff
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 1 Jul 2023
Hi leecF3613XF, Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. It is great to hear that you enjoyed the breakfast as well, and we are looking forward to your next visit to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela P wrote a review Jun 2023
1 contribution
I didn't book ahead of time because I wasn't sure if I would make it that far on my roadtrip. The website showed a price of $107 but when I got there, I got the last room because of a last minute cancellation and they charged $150. It is utter bull crap that they can charge someone almost $50 more because the hotel is full. The 3rd floor smelled like marijuana, the pool had no towels and it took an hour after asking for them to bring 3 towels, and the conditioner in my room had been used. At least the bed was nice. I'll be skipping this hotel in the future.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 13 Jun 2023
Hi angelapK6464NW, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am so sorry that you smelled smoke. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking areas, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. I am so sorry to learn that there was any kind of billing issue. If this situation does not resolve correctly, I encourage you to call the hotel to continue this conversation. We do appreciate the compliments to our bed and we hope you'll return and let us show you a far better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hudsonkaitlyn wrote a review May 2023
1 contribution
The stuff is all very welcoming. The breakfast was warm and delicious and couple different options to chose from as well and the room and the hotel itself was clean. Definitely the hotel to go to in shepherdsville.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 17 May 2023
Hi hufsonkailyn, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our welcoming staff, hospitality, cleanliness, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jess L wrote a review May 2023
1 contribution
Dirty. Found medications from someone else on the floor. Carpets still had food on them. Not very quiet. Shower faucet coming off the wall. Beds have stains on them. Pillows not the best. Ok for the short time in town
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 12 May 2023
Hi jesslQ370LB, Thank you for sharing your experience, and we are sorry we didn't provide the level of service that you've come to expect. We want to sincerely apologize for the negative experience that the room and amenities were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We assure you to forward this concern to the management for their attention and action. We are extremely sorry for the inconvenience. We will assure you that you will get the best services the next time you visit our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khushi P wrote a review Apr 2023
1 contribution
It was my first time traveling for work for a week. The staff were super friendly and helpful. The hotel’s location was great for my needs, all the places I had to go were close by. Their Wi-Fi was also fast and reliable for me to get some work done. The rooms were clean and comfortable too. Definitely recommend this place.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 21 Apr 2023
Hi 973khuship, Thank you for leaving your five-star rating of our hotel. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us and that you have rated our hospitality and accommodations so highly. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality, and cleanliness of our guest rooms. We hope you're looking forward to your next stay as much as we are!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape99871 wrote a review Apr 2023
1 contribution
+1
Checked into this hotel after driving 9 hours. As we were turning down bedding to head to bed we found two pair of underwear under the sheets! I called front desk and person in charge said to come down and get new bedding to remake it! I was appalled. He said he was by himself. Had him call the Mgr. who showed up an hour later with a woman and changed the bedding. This was now close to 11 pm. First off their was no apology as he was the most unprofessional, rudest and inconsiderate person we ever met! Acted like we were nobody's!! Asked for some compensation of some sort. His response was for us to leave the premises and he would refund our money! $188.00. We have never, ever experienced anything like this in our lifetime of frequent traveling.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 18 Apr 2023
Hi Escape99871, Thank you for sharing your experience, and we are terribly sorry to hear of your disappointment with our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and we want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We are so sorry about the recent interaction you had with one of our team members and apologize that you were not treated with the care and respect that you deserve. We truly value our customers and are always eager to make their stay comfortable for them. Hope to have another opportunity to provide you with a superior stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€95 - €122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites louisville south hotel shepherdsville, country inn and suites louisville south, country inn shepherdsville, shepherdsville country inn
LOCATION
United StatesKentuckyShepherdsville
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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COUNTRY INN & SUITES BY RADISSON, LOUISVILLE SOUTH, KY - UPDATED 2023 Hotel Reviews & Price Comparison (Shepherdsville) - Tripadvisor