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Country Inn & Suites by Radisson, Louisville South, KY

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400 N Joe B Hall Ave, Shepherdsville, KY 40165-6007
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Country Inn & Suites by Radisson, Louisville South, KY
Updated 21/07/20

About

#3 of 9 hotels in Shepherdsville
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Country Inn & Suites By Radisson, Louisville South, KY, where guests are treated to quality services, comfortable rooms and a friendly atmosphere. Located in Shepherdsville, the hotel's location is near popular Louisville destinations like Fort Knox, Churchill Downs, the Kentucky Fair and Expo Center, the Louisville International Airport, the Kentucky Bourbon Trail and Jim Beam American Outpost, and is adjacent to the Paroquet Springs Conference Center. Work out in the fitness center, swim in the heated indoor pool and browse the free high-speed Internet access during your stay. The hotel also offers meeting space, a business center, RV/bus/large truck parking and the complimentary, hot Be Our Guest Breakfast buffet. Book your stay online today to see what makes the Country Inn & Suites Louisville South one of the area's best values.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Breakfast buffet
Vending machine
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Wake-up service / alarm clock
Microwave
Refrigerator
Cable / satellite TV
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Dreams Deals
437Reviews2Q+A40Room tips
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Popular mentions
DavidVB wrote a review Feb 2021
Appleton, Wisconsin1 contribution
We stayed here last year while on our way through on long road trip. It was great. We decided to try again this year...not good. Shower drain is nasty and slow, mold at the bottom of the shower curtain, and used filter still in the coffee maker. The grab-and-go (Covid) breakfast was a joke...waffles were uneatable (after needing to ask for syrup), and all that was left was retail muffins and danishes, cereal, and coffee (that my wife had to ask for cups for). So McD’s it is on the way out, and guaranteed never stopping here again. Not even close to the Country Inn and Suites quality we’ve come to know over the years.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Tina M, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 16 Feb 2021
davidvb1983, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback regarding the breakfast also is certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. We look forward to showing you how we have learned from your experience.
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jesskroh wrote a review Jul 2020
1 contribution
Be sure to check your room very well upon arrival. There was mold growing all over the a/c vents and the sheer curtain was water stained. I tried to bring this to the attention of the front desk rep and she didn't seem phased.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: July 2020
Value
Rooms
Location
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Sleep Quality
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Response from Tina M, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 23 Jul 2020
Dear Valued Guest, Thank you for taking the time to share your review and experience. It is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. Know that we take utmost care and caution in terms of cleanliness of all guest rooms to ensure that it doesn't lead to any kind of suffering or infection to any of our guests. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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srom35 wrote a review Jul 2020
Room wasn't cleaned prior to check in. Floor had crumbs everywhere and dust and hair in drawers and on counters. Very uncomfortable to check in to a dirty room. They sent someone up to clean after I said something but that should be done before you check in a guest.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Tina M, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY
Responded 27 Aug 2020
Dear Valued Guest, Thank you for rating your recent experience at our hotel. It is disheartening to learn that your room was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and addressed immediately with our housekeeping staff. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Yasir S wrote a review Jun 2020
1 contribution
We booked two rooms for the family of 6. Rooms and restrooms were very clean. Close to all the shopping and restaurants. Highly recommend. Located in a good quite area. Cost for the total stay was very reasonable.
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Date of stay: June 2020Trip type: Travelled with family
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Response from Guest_Relations_MHR, Guest Relations Manager at Country Inn & Suites by Radisson, Louisville South, KY
Responded 1 Jul 2020
Hi yxs76, Thank you very much for your kind review and recommendation. Thank you so much for your compliments and that we were able to meet your expectations of cleanliness and service in our hotel. We are delighted that you enjoyed our location and appreciated our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon.
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TravelNTed wrote a review May 2020
Clearwater, Florida196 contributions154 helpful votes
Couldn't tell the difference between a here and the Super 8. Room could have used a better cleaning. Bathroom layout was akward. Desk staff was super friendly and efficient. Amenities and breakfast were non-existent.
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Date of stay: May 2020Trip type: Travelled with family
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Response from Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Louisville South, KY
Responded 5 Jun 2020
TravelNTed, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. I do hope you'll return and let us show you a far better experience.
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PRICE RANGE
US$80 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites louisville south hotel shepherdsville, country inn and suites louisville south, country inn shepherdsville, shepherdsville country inn
LOCATION
United StatesKentuckyShepherdsville
NUMBER OF ROOMS
68
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Frequently Asked Questions about Country Inn & Suites by Radisson, Louisville South, KY
Which popular attractions are close to Country Inn & Suites by Radisson, Louisville South, KY?
Nearby attractions include Kart Kountry (0.5 km), Bullitt County History Museum (1.2 km), and Awesome Flea Market (0.3 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Louisville South, KY?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Louisville South, KY?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Louisville South, KY?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Louisville South, KY?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Louisville South, KY?
Conveniently located restaurants include Cattleman's Roadhouse, El Nopal, and Denny's.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Louisville South, KY?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Louisville South, KY?
Yes, laundry service and self serve laundry are offered to guests.
Does Country Inn & Suites by Radisson, Louisville South, KY offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Country Inn & Suites by Radisson, Louisville South, KY?
Many travellers enjoy visiting Old Samuels Distillery (15.9 km).