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Holiday Inn Express & Suites Richmond

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Traveller (17)
Room & Suite (28)
Dining (3)
Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(10 reviews)
“front desk”(40 reviews)
“popcorn machine”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Richmond
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites Richmond
Special Offer: Book Direct and Save
Hotel deals
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Reviews (245)
Filter reviews
243 results
Traveller rating
167
57
14
2
3
Traveller type
Time of year
LanguageEnglish
167
57
14
2
3
Show reviews that mention
All reviewscinnamon rollsfront deskpopcorn machinegreat hotelstayed here for one nightvery clean hotelbed and pillowswould definitely stay here againstaff was very friendlybreakfast buffetindoor poolfirst floorovernight stopyogurtexcellent staybiscuits and gravyback home
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1 - 5 of 243 reviews
Reviewed 2 weeks ago via mobile

The hotel was right off I75. Easy to find. Nice newer looking area with an outdoor mall across the road. Lots of shopping, movies and restaurants. The hotel was very nice, big rooms with everything we needed for a stopover. Beds and pillows were comfortable....More

Thank brenjone47
Hotel's Favourite
Reviewed 3 weeks ago via mobile

This location is great for the business or casual traveler. I had to be in Richmond for three weeks for business and this location is the choice for my agency. The rooms are always clean and the scent of cleanliness is apparent upon first entry...More

Thank T W
Reviewed 14 July 2018

We were in Richmond because my father was very sick with pneumonia and we needed a place to have a bit of respite. Holiday Inn Express & Suites was the perfect answer. Fortunately I called early as the hotel was totally booked by the time...More

Thank Elizabeth G
Reviewed 2 May 2018

Extended business travel. Stay was 6 weeks. Staff were very nice and rooms were very clean. Breakfast was delicious. The floor in the bathroom was very slippery. Location was great, surrounded by several restaurants, shopping stores and a movie theater. They had some busy weekends....More

Thank loridarling1204
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites RichmondResponded 17 May 2018

Hello loridarling1204, It's a great day at the Holiday Inn Express and Suites Richmond, we're happy to have hosted you! We aim to provide True Hospitality for everyone. That said, I'm delighted to read your positive remarks about our hotel's location, cleanliness, and breakfast. These...More

Reviewed 1 April 2018

Close to lots of dining options. Great service, comfortable beds and great breakfast. The only disappointment was the elevator upon checkout. We couldn’t get it to stop on the 2nd floor empty so we could go down with a cart.

Thank Ruth W
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$107 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (28)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Linda T
29 January 2018|
Answer
Response from Pam H | Reviewed this property |
The room we had did not. Unusual for HIE
0
Votes
Soozie E
21 January 2018|
AnswerShow all 2 answers
Response from flnine300 | Reviewed this property |
No pets are allowed.
1
Vote
Room Tips
"If you want a quiet room get a room away from the stairs."
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"We stayed on the first floor but I have no complaints...it was nice and quiet and we all slept well."
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"upstairs on east side"
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"The parking is tight. At parking spaces on the ends of the parking area the room allows easier loading and..."
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