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All reviewsdairy queenlane roadbreakfast choices areroom was cleanparking lotstaff was very friendlypancake machinemedical centerfine hotelnice bathroomgreat staytop floorfamily reunionnice place to stayone night staywould stay here againnoise
I prefer Holiday Inn Express when I travel for business. This property is a bit tired. For sure ask for a room on the back of the hotel AWAY from the highway, as those coal trucks run 24/7! Very noisy at night. Carpet is worn....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express PikevilleResponded 16 May 2016
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our front desk staff to be friendly. However, we would like to apologize for the inconvenience caused by the highway...More
The hotel is older, but it is still clean. There aren't a lot of choices in Pikeville as far as chain hotels go and we were in town for a concert, the hotels downtown were full so I booked a room here. The location isn't...More
The hotel is easy to access from the highway and close to all the major points of interest in Pikeville. The room is attractively decorated and has sufficient lighting throughout the room. They offer a great breakfast each morning along with a newspaper. One of...More
Due to an illness in our family we reserved a room at HIE in Pikeville. Ky. Where do I begin with my displeasure? This place is hard to get in too and like others have stated, we passed it up and had to turn around...More
2 Thank aggie43
Response from Teresa D, Manager at Holiday Inn Express PikevilleResponded 8 February 2016
I am sorry about your experience. I am glad that Angie took care of you and canceled your reservations and gave you the bonus points.
When I checked in the staff was very friendly and helpful, suggested a good place for a quick dinner. I got to my room it looked like a slightly used hotel room, I placed a call home found the remote and went to bed.
1 Thank Douglas T
Response from IHGCare, Guest Relations Manager at Holiday Inn Express PikevilleResponded 4 January 2016
Dear Douglas T,
We appreciate that you took the time to leave a comprehensive review, highlighting not only the bad but also the good. It is great to hear that you liked the location of our hotel and that you were satisfied with the friendly...More